Trizetto Alliance To Benefit E-Commerce Customers
Trizetto Offers Accelerated Enhancements And Support To Its E-Commerce Customers Through New Alliance
The TriZetto(R) Group, a leading enabler of e-business for the healthcare industry, announces a strategic alliance with RHE & Associates, an innovator in applying Internet technologies that improve patient care for healthcare companies in New Zealand and Australia.
The alliance will directly benefit HealthWeb, TriZetto's business portal for the healthcare industry. RHE will provide remote customer service and assist TriZetto in implementing new and customer-requested features for HealthWeb.
"The major benefit of our companies working in opposite time zones is that HealthWeb customers will enjoy 24-hour service," explains Gail Knopf, TriZetto vice president of e-commerce. "In addition, RHE will help us accelerate the deployment of customized features for HealthWeb."
"A critical component of the alliance is the launch of a round- the-clock development center, enabling continuous development of healthcare technology solutions and support services," adds Mark Hamilton, managing director of RHE.
Other advantages of the alliance are RHE's domain knowledge of the healthcare industry in New Zealand and Australia, and the abundant supply of skilled technology personnel in Auckland, New Zealand.
"In contrast to the shortage of healthcare technology personnel in the United States, RHE draws upon a wealth of skilled IT professionals in New Zealand, at a very favorable exchange rate," explains Lu Kabir, senior vice president of marketing, strategy and business development at TriZetto. "In addition, the alliance with RHE will help us expand our customer base in New Zealand and Australia with a very credible local partner."
RHE & Associates is a provider of systems integration, implementation and other related services to healthcare companies throughout New Zealand and Australia. RHE was among the first technology companies to implement managed- care solutions in New Zealand and Australia. It has developed considerable experience in and knowledge of the government, health, forestry and insurance sectors. Headquartered in Auckland, New Zealand, RHE & Associates can be reached at +64-9-377-8341 or http://www.rhe.co.nz.
TriZetto(R) Group is the leading provider of application
services and business portals for the healthcare industry.
As an application services provider, TriZetto hosts and
provides access to leading business and Internet
applications. HealthWeb, its business portal, facilitates
information- exchange and e-commerce among all key
healthcare participants: providers, health plans, employers