Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


NZ Post’s On-Line Billing And Payment Service

Tired of paying bills by cheque? Want more control over when and where you pay your bills? ‘Arc ebill’, New Zealand’s first Internet-based electronic billing and payment service will be launched by New Zealand Post at midday today at

Using Arc ebill, customers will be able to receive and pay their bills with a click of a mouse from any computer connected to the Internet. Arc ebill is free – there are no registration fees and no charges for customers using the service.

New Zealand Post Internet Billing Manager Mary Beth Rousseau said Bank of New Zealand Credit Cards, Contact Energy and Saturn Communications are the first billers to offer their customers the flexibility of receiving and paying their bills through Arc ebill, and more are expected to come on board.

“The registered billers have taken a major leap forward in the transition from paper bills to electronic bill management and their commitment to meeting customers’ needs.

“Arc ebill leads the market. It is a smart, secure and easy way to receive and pay your bills.

“Unlike other on-line services that offer bill payment only, customers who sign up to Arc ebill will automatically be notified by e-mail when their bills arrive and when logged-on will see full-colour bills, complete with graphics, logos and billing details.

“Arc ebill lets customers choose when they pay their bills and the size of payment. Customers can also pay their bills from more than one bank account and from any bank in New Zealand.”

Mrs Rousseau said the architecture and business processes were designed with strict security in mind.

“Arc ebill uses 128 bit SSL encryption, the industry standard for financial transactions, and is backed by New Zealand Post’s reputation for trust and independence.

Arc ebill was developed in association with CheckFree Corporation, the leading provider of on-line bill payment services in the United States, and was successfully trialled in June among 200 employees of New Zealand Post, Bank of New Zealand and Saturn Communications.

Mrs Rousseau said awareness of the full advantages of Internet billing was now emerging among customers and billers.

“Arc ebill delivers what customers want: the convenience of receiving and paying multiple bills consolidated on one site rather than many bills spread over many sites.

“For billers, Arc ebill is the front door to manage their on-line relationship with customers. The bill brings the customers to the site, and once there, enormous opportunities for on-line marketing and customer care open up to the billing organisation at a lower cost than traditional billing.”

Internet billing is a natural extension of the range of the bill payment and delivery services New Zealand Post offers to its customers.

“Arc ebill complements our existing expertise in the production and physical delivery of bills through the letterbox and the extensive range of agency bill payments available in Post Shops.”

Arc ebill requires Netscape Navigator or Internet Explorer – version 4 or higher.


For further information, contact:
Mary Beth Rousseau, New Zealand Post Internet Billing Manager
04-496-4511 or 025-243-0216


Simon Taylor, New Zealand Post Media Relations Manager
04-496-4015 or 025-248-6715

© Scoop Media

Business Headlines | Sci-Tech Headlines


BusinessDesk: Body massages and Uber are in, DVDs are out, says Stats NZ

Statistics New Zealand has rejigged the consumers price index basket in its latest three-year review, adding body massages, Airbnb and Uber and removing DVD and Blu-Ray players…More>>


StuffMe: Commerce Commission Welcomes Dismissal Of Merger Appeal

In a summary of their judgment released today, Justice Dobson and lay member Professor Martin Richardson dismissed the appellants’ process criticisms and found the Commission was entitled to place significant weight on the prospect of reduced quality of the products produced by the merged entity. More>>


Digital Futures: New Chief Technology Officer Role Created

Communications Minister Clare Curran has called for expressions of interest for the new role of Chief Technology Officer position to help drive a forward-looking digital agenda for New Zealand. More>>

Real Estate: NZ house sales slump in December but prices still firm

The number of property sales across New Zealand slumped 10 percent in December from a year earlier but prices continued to lift, according to the Real Estate Institute. More >>


Dry: Beef + Lamb Launches Drought Resources

The resources include a fact sheet outlining strategies to manage and mitigate the effects of drought, coping with stress on the farm and advice on feed requirements and animal welfare during the dry period. More>>


InternetNZ: Net Neutrality Failure In US "Will Hurt All Users"

InternetNZ Chief Executive Jordan Carter has condemned the decision by the United States communications regulator to undo 2015 open Internet rules, warning that all Internet users will end up worse off as a result. More>>