Art & Entertainment | Book Reviews | Education | Entertainment Video | Health | Lifestyle | Sport | Sport Video | Search

 


Mass mistrust of contactless transaction credit cards

Mass mistrust of contactless transaction credit cards

New Zealanders don’t yet trust contactless transaction credit cards.

Major credit cards have introduced a service through which users can wave or tap a credit card to pay for transactions with a value of up to $80. There is no need to enter a pin number or sign a transaction form.

A new survey finds about 718,900 adults have a contactless transaction card.

However, while 337,600 say they like it – 381,300 say they wish they didn’t have it on their card.

And over 1.1 million card holders who currently don’t have contactless cards say they don’t want one.

Overall, 44.7% of adult credit card holders nationwide don’t believe there are sufficient safeguards.

Of the 2,772 respondents to the Horizon Research nationwide survey, 490 left comments saying how they felt about the new technology.
Most were worried about the possibility of unauthorised transactions and many complained their card providers would not give them an option to go without the technology.

Comments include:

“Already the companies pushing this technology are refusing to acknowledge clients problems with the cards – e.g. transactions being booked up that have not been swiped for, technology too sensitive and not enough safeguards. If they won't listen and fix these issues, then I won't use it. We need more human interaction guys, not less.”

“Anybody who gets hold of my contactless card could have a ball.”

“Anyone could use it...how can you be sure who is using it?”

“Although I find it nifty to use I have some doubts about security but as it's only up to $80. Happy to take the risk for now.”


Which of the following statements best describe your attitude to contactless payments?
A.
It speeds up payments
28.5%
B.
It is better when there is a queue
14.8%
C.
I don't think it speeds up queues
9.4%
D.
There are good safeguards in place to protect card holders
6.0%
E.
I don't believe there are sufficient safeguards
44.7%
F.
I would prefer to have contactless technology in my credit card
9.8%
G.
I would prefer not to have contactless technology in my credit card
39.4%
H.
I wish more businesses had contactless technology in their EFTPOS terminals
9.7%
I.
I try to avoid buying from businesses that have contactless technology in their EFTPPOS terminals
4.5%
J.
I prefer to insert my card in the EFTPOS terminal just as I always have
51.9%

The survey involved interviews with members of the specialist HorizonPoll online research panel, representing the adult population at the last census.

Results are weighted by age, gender, personal income, ethnicity, region, personal income and employment status to ensure a representative population sample. At a 95% confidence level the maximum margin of error is +/- 1.9%.

ends

© Scoop Media

 
 
 
 
 
Culture Headlines | Health Headlines | Education Headlines

 

Christchurch: Fixing Town Hall Means Performing Arts Precinct Rethink

Christchurch City Council’s decision to spend $127.5 million fixing the Town Hall means not all the land currently designated for the city’s Performing Arts Precinct is required, Canterbury Earthquake Recovery Minister Gerry Brownlee says. More>>

ALSO:

With Hunters & Collectors: The Rolling Stones Announce New Auckland Date

It’s the news New Zealand has been waiting for. The Rolling Stones today confirmed the rescheduled dates and venues for both the Australian and New Zealand legs of their highly anticipated ’14 On Fire’ tour. Now, Frontier Touring is also delighted ... More>>

ALSO:

Flying Things: Conchords, Pretties Help BATS Fly Home

The launch of BATS theatre’s fundraising campaign has taken off – with a bit of help from their friends. And with friends like theirs… An event last night hosted by Te Radar at Wellington’s latest waterfront venue, Shed 6, featured Fly My Pretties and, in a dream-come-true scenario, Flight of the Conchords. More>>

ALSO:

Environment: Zoo’s Own Wētā Workshop Produces Rare Giants For Release

Following unprecedented breeding and rearing success, Auckland Zoo is today releasing 150 of New Zealand’s largest giant wētā, the wētā punga, onto pest-free Motuora Island in the Hauraki Gulf. A further 150 will be released onto Tiritiri Matangi next month. More>>

Girls On Film: Divergent Hits The Big Screen

n January, Catching Fire (the second film in the Hunger Games series) not only became the biggest US box office success of 2013 : it also became the first film starring a female actor (ie. Jennifer Lawrence) to top the annual domestic earnings chart since The Exorcist, 40 years ago. More>>

ALSO:

Wellington.Scoop: No Travel Sanctions For Russian Billionaire’s Superyacht

On the same day that New Zealand announced travel sanctions against selected Russians, a Russian billionaire’s superyacht berthed in Wellington Harbour. More>>

ALSO:

Mental Health: UC Researchers Believe Robots Can Persuade People To Conform

A team of University of Canterbury (UC) researchers and scientists believe robots can persuade people to conform through group pressure... ``Our results showed that robots can induce conformity but to a significantly lesser degree than humans." More>>

NZ On Air: Local Content Holds Steady At 32% Of Television Schedules

Since 1989 NZ On Air has measured local free-to-air television content. The report compares the schedules of the six national free-to-air channels, to observe trends and changes in the local content landscape. More>>

Arts Fest: 2014 New Zealand Festival A Spectacular Celebration

The New Zealand Festival welcomed the world to Wellington over 24 days (21 Feb – 16 Mar) of arts events across the city. “[current figures show] slight increase on the 110,000 tickets issued in 2012. It’s a great result.” More>>

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
Culture
Search Scoop  
 
 
Powered by Vodafone
NZ independent news