Student Leaders Pleased With Government Response
ATTENTION: Education Reporters
14 January 2000
FOR IMMEDIATE RELEASE
STUDENT LEADERS PLEASED WITH GOVERNMENT RESPONSE TO CONCERNS
The APSU Student Union is happy that WINZ has taken on board their concerns and moved to remedy problems with their 0800 phone line.
It was reported that approximately 22% of calls last week were lost by WINZ because of overloading and the APSU Student Union's feedback has backed up this data.
"Information from students received by the APSU Student Union suggest that while last week there were severe delays and student calls were often cut off, this week the call waiting time has been kept to a minimum," says David Penney.
The majority of problems with WINZ arose last year in February and March when students started arriving back on campus.
David Penney says the largest influx of student loan and allowance applications has still yet to come.
"We have been assured that WINZ are aware that the deluge of applications is coming and we hope for the sake of students that they can cope with it." says David Penney.
APSU Student Union
04 498 2501 or 025 756 526