Education Policy | Post Primary | Preschool | Primary | Tertiary | Search

 


WINZ comedy of errors continues.

The New Zealand University Students Association (NZUSA) remains unconvinced that Work and Income New Zealand Student Services are competent enough to deal with Student Loans and Allowances this year.

"Following a comedy of errors last year, WINZ are proving incapable in their administration of loans and allowances. Despite assurances by WINZ in 1999 to the Social Services Select Committee and the public that allowances would be better managed this year, we believe that WINZ are not taking enough precautions for the student demand" said Co President of NZUSA, Sam Huggard.

"The most recent problem has seen 22,000 people receive student loan contracts with an incorrect institution printed on it. Tertiary students have faced other problems this year, mostly around misinformation from WINZ, delays on the phone, delays in receiving allowances and database interface problems between institutions and WINZ.

"Many polytechnic students are returning to study in the next few weeks, and university students will be back by the end of the month also. This latest problem will create backlogs and further strains on the WINZ 0800 number and more delays for students."

"WINZ prides itself on its customer service, and it's clearly not up to scratch. WINZ needs to cease seeing students as percentage numbers and realise that students deserve better help from the public service. I can see the rush to student association foodbanks that we saw in 1999 continuing this year " concluded Sam Huggard.

ENDS.


© Scoop Media

 
 
 
 
 
Culture Headlines | Health Headlines | Education Headlines

 

Electronica: Restoring The World’s First Recorded Computer Music

University of Canterbury Distinguished Professor Jack Copeland and UC alumni and composer Jason Long have restored the earliest known recording of computer-generated music, created more than 65 years ago using programming techniques devised by Alan Turing. More>>

ALSO:

Scoop Review Of Books: Almost Getting Away With Murder

The Black Widow by Lee-Anne Cartier: Lee-Anne Cartier is the sister of the Christchurch man found to have been murdered by his wife, Helen Milner, after an initial assumption by police that his death, in 2009, was suicide. More>>

Howard Davis: Triple Echo - The Malevich/Reinhardt/Hotere Nexus

Howard Davis: The current juxtaposition of works by Ralph Hotere and Ad Reinhardt at Te Papa perfectly exemplifies Jean Michel Massing's preoccupation with the transmigration of imagery in a remarkable triple echo effect... More>>

Scoop Review Of Books: Nō Tāu Manawa

Vaughan Rapatahana responds to Fale Aitu | Spirit House by Tusiata Avi: "fa’afetai Tusiata, fa’afetai, / you’ve swerved & served us a masterclass corpus / through graft / of tears & fears..." More>>

9 Golds - 21 Medals: NZ Team Celebrates As Rio 2016 Paralympic Games Close

The entire New Zealand Paralympic Team, led by kiwi sprinter and double gold medallist Liam Malone as flag bearer, are on the bus to the Maracanã Stadium in Rio de Janeiro for the Closing Ceremony of the Rio 2016 Paralympic Games. There, they will celebrate the fantastic successes of the past 10 days. More>>

ALSO:

New Zealand Improv Festival: The Festival Of Moments To Return To The Capital

The eighth incarnation of the New Zealand Improv Festival comes to BATS Theatre this 4-8 October , with a stellar line-up of spontaneous theatre and instant comedy performed and directed by top improvisors from around New Zealand and the world. More>>

ALSO:

Get More From Scoop

 
 

LATEST HEADLINES

 
 
 
 
Education
Search Scoop  
 
 
Powered by Vodafone
NZ independent news