Education Policy | Post Primary | Preschool | Primary | Tertiary | Search

 

Auckland Students Say WINZ Must Face The Music

Auckland Students say it’s Time for WINZ to Face the Music

“The time for the culture of incompetence is over, it’s about time that WINZ came to campus to face the music,” said Auckland University Students’ Association President, Kane Stanford today.

Mr Stanford challenged WINZ CEO, Christine Rankin to come to campus and explain to students who have lodged their application several weeks ago, why they will have make do without money for food, rent, power and transport for the next few weeks due to incompetent processing of student loans.

“I find it insulting that WINZ is trying to use students as a way to of covering up for their own mismanagement,” said Mr Stanford.

Mr. Stanford said that AUSA is demanding that the processing of student loans and allowances to return to individual campuses as the new centralized service has created more problems than it has intended to solve.

“The experiment has failed,” said Mr Stanford. “While WINZ has assured us that this new centralized system would be more efficient than local processing, the opposite seems to be true.”

The most common problems that students have dealing with WINZ appear to be lost applications, being disconnected because of the phone system overloading, and wrong application packs being sent out.

“AUSA believes that the best place for loans processing is on campus with students, not some distant call center,” said Mr Stanford.

“Enrolment is a very stressful time for students, and WINZ’s incompetence is only compounding the situation. Three people and cell phone is not sufficient to handle the thousands of Auckland University students who rely on WINZ to pay the bills.”

“I call on the CEO of WINZ and the Minister of Social Services and Employment to rectify the problem as soon as possible,” concluded Mr. Stanford.

ENDS

© Scoop Media

 
 
 
Culture Headlines | Health Headlines | Education Headlines

 

Book cover: New Zealand's Backyard BeastsScoop Review Of Books: Bug Report

You might be forgiven for being a little uncertain about what this non-fiction work is all about based just on its title, but the cover illustration steers you straight, and the content inside leaves you in no doubt about the purpose of this lovely book More>>

Gordon Campbell: On The Best Music Tracks Of 2018

Oliver Godji, who records as Octavian, is a French/British/Angolan rapper based in London. As someone born in Lille, France, he didn’t qualify for welfare in Britain... More>>

Programme Launch: Pussy Riot Leads The Auckland Fringe

The full programme for Auckland Fringe arts festival 2019 has landed with a giant international announcement for the blockbuster programme which features Russian protest art collective Pussy Riot. They are set to make their New Zealand debut, coming to Auckland for one night only. More>>

Howard Davis: Three Reasons for Film Fans to Get Netflix

The past two months have finally seen Netflix come into its own, providing the financing for three films that will warm the hearts of cinephiles everywhere - Orson Welles' The Other Side of The Wind, The Coen Brothers' The Ballad of Buster Scruggs, and Alfonso Cuarón's Roma. More>>

Scoop Review Of Books: The Rift by Rachael Craw

Rachael Craw's first series, Spark has been extremely well received by the YA community in both Australia and New Zealand (it has a hashtag, #SparkArmy), and The Rift looks like it’s going to be just as popular. More>>

 
 
 
 
 

LATEST HEADLINES

  • CULTURE
  • HEALTH
  • EDUCATION
 
 
  • Wellington
  • Christchurch
  • Auckland