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Hard work and industry connections pay off

Hard work and industry connections pay off for ITC student

ITC student Susan Afoa has gained a full-time job in the travel and tourism industry even before she has finished her course.

Due to its strong relationship with industry contact JUCY Rentals, ITC has been able to help Susan to not only gain a job, but to continue her studies as well.

Susan started at ITC in February 2012.

Botany Campus Manager, Natasha Allen and Account Manager, Ceri Jenkins met with Susan to discuss her future.

“Her attitude, personal presentation, personality and commitment to her course work meant that she was eligible to take part in our Level 4 work experience programme,” says Natasha.

“She discussed where she wanted to go in the future and we felt it best for her career development to choose JUCY.”

ITC and JUCY have worked together for several years to provide work experience and part-time work for students.

“They are one of our strongest industry supporters,” says Ceri. “They value the quality of our students and we value the experience they provide for them.”

Susan spent a week at JUCY’s airport office and excelled in all areas, with “exceeded expectations” ticked in every category on her feedback form. She even went the extra mile by turning up on Saturday to work.

“Work experience was amazing,” says Susan. “It was a whole new experience to go out into the workforce and see what happens out in the real world. The JUCY crew was fabulous, friendly and kind and helped me to develop the skills that I learnt at ITC.”

When a full-time position became available, JUCY asked Susan to interview for the role, and she has now been offered the job.

Ceri and Natasha worked with Susan to create an action plan that will allow her to start work when JUCY needs her and also continue to work towards her Level 4 qualification.

“It will mean a lot of hard work, dedication and commitment from her,” says Natasha, “but we have a great deal of confidence in her and will support her in any way we can.

“It just goes to show that if you work hard to show that you have the qualities employers are looking for, not only can you do it but people will be flexible in helping you to achieve your goals.”

“It’s all about personality and attitude – 80% attitude,” says Susan. “ITC taught me this! They have helped me get to where I am now – starting my new job and career as customer representative at JUCY Airport. Thanks to Ceri and Natasha for all their help and to the fantastic ITC staff!”

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