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Further improvements in latest Novopay pay cycle

Media release

28 November 2012

Further improvements in latest Novopay pay cycle

The Ministry of Education says the latest pay round for school staff went smoothly with more than 92,000 staff paid overnight.

Group Manager, Rebecca Elvy, says it is very encouraging to see the steady progress being made with Novopay.

“Every pay day we have seen continued improvement, and we are confident the new payroll system will deliver real long term benefits for schools.”

“In any situation where someone has not been paid, there are measures in place to address that.

“They should contact their payroll administrator and ask for an advance. If the school is not able to make the advance, the school administrator can contact the Ministry directly via email so we can get it sorted out as quickly as possible for them.”

Emails can be sent to with “Not Paid” or “Underpaid” in the subject line.

Ms Elvy says the Ministry and Talent2 are also working to ensure all staff are paid as expected for the Christmas period.

“It’s great that nearly 90 percent of schools have now completed the end-of-year pay process and we are working to support those who have yet to supply their information through both direct calls and visits from expert advisors.

“Once again, if anyone’s pay is incorrect leading up to Christmas, they will be able to contact us and we will make sure they receive their correct pay promptly.”


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