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Ministry of Education Schools Payroll - Pay Period 23 Update

Media release

6 February 2013

Ministry of Education Schools Payroll - Pay Period 23 Update.

The first major payroll for the new school year was paid overnight last night.
The payroll company, Talent 2, has advised payments totalling $143,872,810.73 were made to 74,373 school staff.

Ministry of Education Group Manager, Rebecca Elvy, says the Ministry has been operating its call centre today for staff who have not received any pay or were underpaid significantly.

“As at 2pm today, the Ministry call centre had received 266 calls. Nearly all have been from individual school staff, with some also from principals and payroll administrators on behalf of their staff.

“With a few exceptions, the calls have been about staff not being paid or being significantly underpaid.

“The Ministry is processing 60 direct payments, which the major banks have agreed to pay into bank accounts today, notwithstanding it is a public holiday, and we’re really grateful for their assistance. Direct payments can also be made, as usual, tomorrow.”

Talent 2 has reported its call centre had received 88 calls up until midday. Any calls from staff that were needing payment today were referred to the Ministry for auctioning.

Ms Elvy says the information provided only relates to phone activity today and not the total numbers of errors in this pay cycle which is still expected to run to the many hundreds.

“The Ministry will be compiling a full report in the coming days for the Minister responsible for Novopay, Steven Joyce, on the queries and complaints received in relation to this pay period (Pay Period 23).

“Once again we apologise to staff who have been effected and assure schools we are treating errors as a matter of urgency,” she says.


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