Education Policy | Post Primary | Preschool | Primary | Tertiary | Search

 


Ministry’s move on complaints a step in the right direction

Ministry’s move on complaints a small step in the right direction says leading early childhood organisation.

The Ministry of Education says it intends to release information about complaints brought against early childhood education services to the public, but this is just a small step in the right direction, says early childhood network ChildForum.

ChildForum, last year, requested information under the Official Information Act about complaints laid against ECE services during 2012, and the action taken. Some of the information requested was provided by the Ministry and formed the basis of a report, which can be read on the My ECE website, as well as being widely reported in the media.

This year, ChildForum requested the same information for complaints laid in 2013.

However, the Ministry declined the request because, it says, the information will soon be publicly available.

The Ministry’s response states that it has decided to publish details about complaints received in 2013 on its website and the information is scheduled for release in May. This is the first time that such information has been made publicly available in this manner; however, it will only be in summarised form.

ChildForum chief executive Dr Sarah Farquhar said the release of information was a small step in the right direction, but did not necessarily go far enough.

“I am pleased that the Ministry is finally acknowledging public interest in problems in ECE services and how they have been dealt with,” she said.

“However this acknowledgement is only coming after pressure has been applied and is, in my opinion, insufficient.”

The Ministry has stated that the information will be summarised and listed under categories such as behaviour management, accidents, and general governance. It has also said it will not include details of the services against which the complaint was made. This is to protect privacy and, under Section 9(2)(b)(ii) of the Official Information Act, to protect information where making that information available “would be likely unreasonably to prejudice the commercial position of the person who supplied or who is the subject of the information”.

Dr Farquhar said not naming individual services meant parents could not be fully informed about the service they may choose for their child. She challenged the Ministry to be more transparent saying that showing that an ECE service has responded positively to a problem could actually enhance its reputation and therefore its commercial position, while the public also deserved to know if individual services were not improving.

“The Ministry should be supporting parents and family members to be fully informed about an early childhood education service, particularly if complaints of a serious nature have been laid,” she said.

“Greater transparency would allow families and the public to know what has happened at a service and assess whether sufficient changes have occurred that a similar problem may not happen again. Without such transparency, gossip can do more harm to an ECE service’s reputation than keeping the name of the service secret.

“It is also unfair on services against whom no serious complaints have been reported because many are tarnished by the few bad ones.”

Dr Farquhar said she would watch with interest to see how much detail was included by the Ministry when the information was published.

Ends

© Scoop Media

 
 
 
 
 
Culture Headlines | Health Headlines | Education Headlines

 
Gordon Campbell: On Chuck Berry (And James Comey, And Bill English)

Back when many people were still treating rock’n’roll as a passing fad – was calypso going to be the new thing? – Chuck Berry knew that it had changed popular music forever. What is even more astonishing is that this 30-ish black r&b musician from a middle class family in St Louis could manage to recreate the world of white teenagers, at a time when the very notion of a “teenager” had just been invented. More>>

Howard Davis Review:
The Baroque Fusion Of L'arpeggiata

Named after a toccata by German composer Girolamo Kapsberger, L'Arpeggiata produces its unmistakable sonority mainly from the resonance of plucked strings, creating a tightly-woven acoustic texture that is both idiosyncratic and immediately identifiable. Director Christina Pluhar engenders this distinctive tonality associated with the ensemble she founded in 2000 by inviting musicians and vocalists from around the world to collaborate on specific projects illuminated by her musicological research. More>>

African Masks And Sculpture: Attic Discovery On Display At Expressions Whirinaki

Ranging from masks studded with nails and shards of glass to statues laden with magical metal, the works are from ethnic groups in nine countries ranging from Ivory Coast to the Democratic Republic of the Congo. More>>

Scoop Review Of Books: We’re All Lab Rats

A couple of years ago, there were reports that Silicon Valley executives were sending their children to tech-free schools. It was a story that dripped of irony: geeks in the heart of techno-utopia rejecting their ideology when it came to their own kids. But the story didn’t catch on, and an awkward question lingered. Why were the engineers of the future desperate to part their gadgets from their children? More>>

  • CensusAtSchool - Most kids have no screen-time limits
  • Netsafe - Half of NZ high school students unsupervised online

  • Obituary: Andrew Little Remembers Murray Ball

    “Murray mined a rich vein of New Zealand popular culture and exported it to the world. Wal and Dog and all the other Kiwi characters he crafted through Footrot Flats were hugely popular here and in Australia, Europe and North America." More>>

    ALSO:

    Organised Choas: NZ Fringe Festival 2017 Awards

    Three more weeks of organised chaos have come to an end with the Wellington NZ Fringe Arts Festival Awards Ceremony as a chance to celebrate all our Fringe artists for their talent, ingenuity, and chutzpah! More>>

    ALSO:

    Wellington.Scoop: Wellington Writer Wins $US165,000 Literature Prize

    Victoria University of Wellington staff member and alumna Ashleigh Young has won a prestigious Windham-Campbell Literature Prize worth USD$165,000 for her book of essays Can You Tolerate This? More>>

    ALSO:

    Scoop Review Of Books: Excerpt - Ice Bear: The Cultural History Of An Arctic Icon

    “During the last decade the image of the polar bear has moved in the public imagination from being an icon of strength, independence and survival in one of the most climatically extreme of world environments, to that of fragility, vulnerability and more generally of a global environmental crisis.” More>>

    Get More From Scoop

     
     

    LATEST HEADLINES

     
     
     
     
    Education
    Search Scoop  
     
     
    Powered by Vodafone
    NZ independent news