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Canterbury DHB Gains Quality Award


The high standard of service provided by several divisions of the Canterbury District Health Board has been recognised by the Quality Health New Zealand accreditation award.

The award, which recognises the quality of healthcare delivered and a commitment to continuous improvement, was formally presented by the Chief Executive of QHNZ Tineke Stokes, at ceremonies held at The Princess Margaret Hospital and Christchurch Hospital this week.

“Like many other New Zealand health providers, you have been courageous in opening your doors to allow your peers to survey the way in which you work and manage,” said Ms Stokes.

“It is a credit to you and your staff as one of 19 District Health Boards in New Zealand who have achieved accreditation,” she said.

“Christchurch Hospital as the largest tertiary teaching and research hospital in the South Island provides a full range of emergency, acute, elective and outpatient services to more than 35,600 patients a year. The significance of achieving accreditation is not to be overlooked in such a complex environment.”

Not only Christchurch Hospital, Medical Surgical Services, Child Health and Canterbury Health Laboratories, but also the DHB Mental Health Services, Older Persons Health and the School and Community Dental Service and Corporate, were all given accreditation for the next three years.

Ms Stokes said people who used these services could be sure they would get an excellent standard of care.
“Your facilities are safe and appropriate, and your services are designed to meet the needs and protect the rights of your clients.”

CDHB Chief Executive Jean O’Callaghan also congratulated everyone involved in the accreditation process.
“People have worked very hard on this. A lot of work had to be done. This is an external validation which is very important to us as an organisation.

She said while certification was compulsory, accreditation was voluntary, and the CDHB services were pleased to be among the 19 DHBs throughout the country which have been accredited. Ninety-six per cent of all public health beds were now in an accredited facility.

Accreditation involves evaluation of all aspects of an organisation’s performance against contemporary standards of client rights, healthcare, management and safety by a team of health professional surveyors.


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