News Video | Policy | GPs | Hospitals | Medical | Mental Health | Welfare | Search

 


Kiwi travel insurer takes top spot in Australian best value

News release
7 November 2012

Kiwi travel insurer takes top spot in Australian best value survey four years running

Southern Cross Travel Insurance (SCTI) has topped a survey of Australia’s best value international travel insurance products for an unprecedented fourth year running.

The New Zealand company was one of just two travel insurers to receive an award for “outstanding value” in a survey of 174 international comprehensive travel insurance policies by research house CANSTAR.

SCTI is the only travel insurer to have received the award in all four of the years the survey has been conducted - its first award coming in 2009 after just six months operation in the Australian market. The specialist online travel insurer has been providing policies to New Zealanders since 1982.

The annual Australian CANSTAR survey compares policies to award value ratings (from one to five stars) based on a balance of price and 60 policy features.

This year SCTI’s five-star rated TravelCare policy was praised for having “sharp” premium pricing, particularly for family policies covering Brazil, France, the UK and South Africa, and for providing the top policy cover for single travellers in several areas.

SCTI CEO Craig Morrison said, “Few people would have a really detailed understanding of what cover is needed when travelling overseas, and therefore it can be difficult to accurately compare policies. These awards provide independent reassurance at a glance that our policy offers quality cover for an excellent price.”

Morrison said in addition to value for money policies, SCTI was focused on providing a simple and quick online purchase process, and excellent service to set it apart in the competitive Australian market.

SCTI’s profile had risen strongly in Australia on the back of a successful television campaign and targeted online marketing. The number of Australian travellers covered by SCTI policies grew by 29% in the last year.

“We believe there is room to grow our market share considerably, and have targeted our marketing at younger, price-sensitive travellers and those heading overseas for just a short break – both areas where historically travel insurance take up has been lower.”

Earlier this year SCTI reduced the minimum number of days that both its Australian and New Zealand TravelCare policies could be issued for from five days to two, meaning policies now start at $15.

Morrison said SCTI’s ability to offer value for money was a result of its commitment to a ‘direct to consumer’ online business model. In New Zealand, 95% of SCTI policy sales are transacted through its website; in Australia, 100%.

“Up until recently there was a gap in the Australian market for direct online insurance, with many Australian travellers buying travel insurance through their travel agent – and paying substantial add-on commission costs.”

“By transacting online, we can create cost efficiencies and pass these savings directly to the consumer. Awards such as CANSTAR are a real boost for building that consumer trust.”

About Southern Cross Travel Insurance:

Southern Cross Travel Insurance (SCTI) began operations in New Zealand in 1982 and is a travel insurance specialist. It is part of the Southern Cross Healthcare Group, which also includes Southern Cross Hospitals, Southern Cross Primary Care and Southern Cross Health Society, New Zealand’s largest health insurer.

www.southerncross.co.nz

© Scoop Media

 
 
 
 
 
Culture Headlines | Health Headlines | Education Headlines

 

Waitangi Day: Treaty Of Waitangi - Found In Translation

To celebrate the Society of Translators and Interpreters's 30th anniversary, over 90 translators will work together to translate the English and Māori versions of the Treaty of Waitangi into 30 languages... More>>

ALSO:

Northland Development: Trust Applauds $4m Government Funding For Art Centre

Today's announcement of central government support, made by Minister of Economic Development Steven Joyce, provides a key step forward in funding for Whangarei’s Hundertwasser Art Centre & Wairau Maori Art Gallery. More>>

ALSO:

Memorial: 85th Anniversary Of 1931 Napier Earthquake

Civil Defence Minister Nikki Kaye will today attend the 85th anniversary afternoon tea for survivors of the 1931 Napier earthquake, to pay tribute to the heroism, kindness and generosity shown by many during this and more recent emergencies. More>>

ALSO:

Scoop Images: 2016 Wellington Seven Costumes

On the last day of the 2016 Wellington Sevens, a sunny day saw the Stadium and waterfront quiet – at least compared to previous years. But there were still a range of traditional and novel dresser-uppers to be spotted. More>>

ALSO:

Get More From Scoop

 
 

LATEST HEADLINES

 
 
 
 
Health
Search Scoop  
 
 
Powered by Vodafone
NZ independent news