News Video | Policy | GPs | Hospitals | Medical | Mental Health | Welfare | Search

 


Co-operation brings rewards


Media Release

Date: 13 December, 2012

Co-operation brings rewards


A relationship initiated by Waikato District Health Board staff and community health workers in the Huntly area has paved the way for better access to health services for Maori.

It’s also saving a lot of time and cutting costs.

Allied Health’s Ngaruawahia-based team have slashed their “no show” numbers and gained a better uptake from many Maori families by linking with Waikato’s Raukura Hauora O Tainui’s disability support team, chronic disease management nurse, and community health workers.

The DHB's Allied Health professional team is made up of physiotherapist Shelley McConnel, social worker Stephen Chong and occupational therapist Andrew Parkin.

Previous client misunderstandings about access to housing modifications and adaptive equipment have been gradually reduced since Andrew attended kaumatua meetings to explain his role and discuss the issues.

Community Health social work uses a strength-based perspective assisting people to help themselves with existing resources and sourcing new ones. “This includes working with agencies that already have strong working relationships with new and existing clients and Raukura Hauora O Tainui have been very responsive to working collaboratively,” Stephen says.

Physiotherapist Shelley McConnel used to have a big file of referrals for people she never saw as they weren't comfortable to accept interventions they didn’t understand from someone they didn’t know.

“Raukura Hauora O Tainui are part of the local community and are known to them. so now I phone the health care workers, they arrange for me to visit with them, introducing me, also keeping me up to date if needs change later on,” says Shelley.

The Raukura team help DHB staff meet with clients who are reluctant, shy or difficult to contact.

“They help us to contact and establish positive working relationships with whanau in the community,” Andrew says. “They are able to address specific barriers to whanau accessing services, help to explain our roles and the treatments we offer.”

Andrew says that means forming a relationship with the patient, and addressing the whole person.

Raukura Hauora O Tainui have identified benefits for them by linking with the DHB team – working together to solve problems and link their clients to other services as necessary – and getting to the heart of clients’ issues.”

Raukura health care worker Max Noda says a trust has built up.
Processes and criteria are explained and it also helps with pre-screening of available DHB services.

Andrew says Raukura gets direct access to his team's multidisciplinary expertise. “Many local people are able to access our expert assessment and treatment in their own community. And being local, we are responsive to their clients’ needs, and able to be flexible in how we work.”

The two teams have been meeting formally for two years, usually twice a year. It’s a chance for DHB initiatives and any policy and criteria changes to be outlined, to strategise over individual patients, to share information, and to discuss problems like transport to the hospital.

“So now if we have a problem we can go straight to the Raukura team, we know who to call,” Andrew says.

“We are now more responsive to what’s happening in the community, and why clients have missed appointments.”

When an elderly man was struggling at home, the Raukura community health team got his housework sorted. His health came right as his living conditions improved and DHB services were accessed.

“That’s when sometimes we need to refer to an agency that goes the extra mile,” says Stephen.

ENDS


ENDS


© Scoop Media

 
 
 
 
 
Culture Headlines | Health Headlines | Education Headlines

 
Gordon Campbell: On Chuck Berry (And James Comey, And Bill English)

Back when many people were still treating rock’n’roll as a passing fad – was calypso going to be the new thing? – Chuck Berry knew that it had changed popular music forever. What is even more astonishing is that this 30-ish black r&b musician from a middle class family in St Louis could manage to recreate the world of white teenagers, at a time when the very notion of a “teenager” had just been invented. More>>

Howard Davis Review:
The Baroque Fusion Of L'arpeggiata

Named after a toccata by German composer Girolamo Kapsberger, L'Arpeggiata produces its unmistakable sonority mainly from the resonance of plucked strings, creating a tightly-woven acoustic texture that is both idiosyncratic and immediately identifiable. Director Christina Pluhar engenders this distinctive tonality associated with the ensemble she founded in 2000 by inviting musicians and vocalists from around the world to collaborate on specific projects illuminated by her musicological research. More>>

African Masks And Sculpture: Attic Discovery On Display At Expressions Whirinaki

Ranging from masks studded with nails and shards of glass to statues laden with magical metal, the works are from ethnic groups in nine countries ranging from Ivory Coast to the Democratic Republic of the Congo. More>>

Scoop Review Of Books: We’re All Lab Rats

A couple of years ago, there were reports that Silicon Valley executives were sending their children to tech-free schools. It was a story that dripped of irony: geeks in the heart of techno-utopia rejecting their ideology when it came to their own kids. But the story didn’t catch on, and an awkward question lingered. Why were the engineers of the future desperate to part their gadgets from their children? More>>

  • CensusAtSchool - Most kids have no screen-time limits
  • Netsafe - Half of NZ high school students unsupervised online

  • Obituary: Andrew Little Remembers Murray Ball

    “Murray mined a rich vein of New Zealand popular culture and exported it to the world. Wal and Dog and all the other Kiwi characters he crafted through Footrot Flats were hugely popular here and in Australia, Europe and North America." More>>

    ALSO:

    Organised Choas: NZ Fringe Festival 2017 Awards

    Three more weeks of organised chaos have come to an end with the Wellington NZ Fringe Arts Festival Awards Ceremony as a chance to celebrate all our Fringe artists for their talent, ingenuity, and chutzpah! More>>

    ALSO:

    Wellington.Scoop: Wellington Writer Wins $US165,000 Literature Prize

    Victoria University of Wellington staff member and alumna Ashleigh Young has won a prestigious Windham-Campbell Literature Prize worth USD$165,000 for her book of essays Can You Tolerate This? More>>

    ALSO:

    Scoop Review Of Books: Excerpt - Ice Bear: The Cultural History Of An Arctic Icon

    “During the last decade the image of the polar bear has moved in the public imagination from being an icon of strength, independence and survival in one of the most climatically extreme of world environments, to that of fragility, vulnerability and more generally of a global environmental crisis.” More>>

    Get More From Scoop

     
     

    LATEST HEADLINES

     
     
     
     
    Health
    Search Scoop  
     
     
    Powered by Vodafone
    NZ independent news