News Video | Policy | GPs | Hospitals | Medical | Mental Health | Welfare | Search

 


New Clinical App to Break Down the Language Barrier

New Clinical App Aims to Improve Communications with Patients with Limited English

A Waitemata District Health Board clinician has developed a new app aimed at improving the way patients with limited English and medical staff communicate with each other.

Janet Liang, an intensive care specialist at North Shore Hospital, has spent the last few years perfecting Listen Please.

“The app has been created out of my own professional observations about how we can better communicate with patients who don’t understand a lot of English, and for them to communicate with us more clearly when they cannot speak English or can’t speak at all.

“Clinical translators do a fantastic job, but it sometimes isn’t practical to have one around all day, or sometimes they cannot be available quickly enough,” says Dr Liang.

“The app allows for clinicians to ask simple questions that would be covered in a standard consultation, such as ‘Are you in any pain?’ or ‘Where do you feel pain?’, while patients can also communicate with medical staff, for example, if they we wanted to speak to family members or to go to the toilet.”

Printed and audio translations are on the app in the five main non-English languages in the Waitemata district – Samoan, Tongan, Cantonese, Korean, and Mandarin.

Dr Liang says unlike other apps like Google Translate, Listen Please also has illustrations and photos which improve the clarity of communication.

“As it is a stand alone app, it does not need internet access to work, and I see it being useful in both hospital and primary care settings.”

Dr Liang won the Health Informatics New Zealand Clinician’s Challenge prize in 2011 with her concept of Listen Please. The Clinicians’ Challenge is an opportunity for clinicians and IT companies to identify and develop information technology solutions that will solve a recurring problem that health professionals face in their day-to-day practice. The Clinicians’ Challenge win allowed her to bring Listen Please to life.

“The Clinician’s Challenge prize, a Waitemata DHB Asian Health Support Services grant and my own personal funds are what made Listen Please creation possible, but app development can be an expensive business. I’m hoping proceeds from downloads will enable me to develop Listen Please further, so it becomes available on iPhones and on Android phones/ digital tablets.

“I also hope to be able to offer even more translated statements, in more languages”.

Listen Please is available to download here.

ENDS

© Scoop Media

 
 
 
 
 
Culture Headlines | Health Headlines | Education Headlines

 

Pictures Of Media: Call For Photographs For Reimagining Journalism

In August this year Freerange Press is launching its next big book. This time we are gathering the best writers and thinkers in the country to look at the changing media landscape in New Zealand. To illuminate and give voice to the writing we want to include around 25 excellent photos. We want these photos to document the different aspects of how journalism is made, how it used to be, and how it is changing. More>>

Safer Internet Day: Keeping Safe Online More Important Than Ever

Tuesday 9 February marks Safer Internet Day. Safer Internet Day is designed to create awareness about the importance of Internet safety and encourages positive use of technology - with a strong focus on young people. More>>

ALSO:

We Have The Technology: Zephyrometer Up And Moving

“The needle’s stoppers had to be repaired because of the extra impact caused by the balance not being correct. We also added an extra 300kgs counter-balance – made from zinc coated steel triangle plates. These adjustments will now stop it bending low over the road in high winds.” More>>

ALSO:

Waitangi Day: Treaty Of Waitangi - Found In Translation

To celebrate the Society of Translators and Interpreters's 30th anniversary, over 90 translators will work together to translate the English and Māori versions of the Treaty of Waitangi into 30 languages... More>>

ALSO:

Northland Development: Trust Applauds $4m Government Funding For Art Centre

Today's announcement of central government support, made by Minister of Economic Development Steven Joyce, provides a key step forward in funding for Whangarei’s Hundertwasser Art Centre & Wairau Maori Art Gallery. More>>

ALSO:

Memorial: 85th Anniversary Of 1931 Napier Earthquake

Civil Defence Minister Nikki Kaye will today attend the 85th anniversary afternoon tea for survivors of the 1931 Napier earthquake, to pay tribute to the heroism, kindness and generosity shown by many during this and more recent emergencies. More>>

ALSO:

Get More From Scoop

 
 

LATEST HEADLINES

 
 
 
 
Health
Search Scoop  
 
 
Powered by Vodafone
NZ independent news