News Video | Policy | GPs | Hospitals | Medical | Mental Health | Welfare | Search

 


New Clinical App to Break Down the Language Barrier

New Clinical App Aims to Improve Communications with Patients with Limited English

A Waitemata District Health Board clinician has developed a new app aimed at improving the way patients with limited English and medical staff communicate with each other.

Janet Liang, an intensive care specialist at North Shore Hospital, has spent the last few years perfecting Listen Please.

“The app has been created out of my own professional observations about how we can better communicate with patients who don’t understand a lot of English, and for them to communicate with us more clearly when they cannot speak English or can’t speak at all.

“Clinical translators do a fantastic job, but it sometimes isn’t practical to have one around all day, or sometimes they cannot be available quickly enough,” says Dr Liang.

“The app allows for clinicians to ask simple questions that would be covered in a standard consultation, such as ‘Are you in any pain?’ or ‘Where do you feel pain?’, while patients can also communicate with medical staff, for example, if they we wanted to speak to family members or to go to the toilet.”

Printed and audio translations are on the app in the five main non-English languages in the Waitemata district – Samoan, Tongan, Cantonese, Korean, and Mandarin.

Dr Liang says unlike other apps like Google Translate, Listen Please also has illustrations and photos which improve the clarity of communication.

“As it is a stand alone app, it does not need internet access to work, and I see it being useful in both hospital and primary care settings.”

Dr Liang won the Health Informatics New Zealand Clinician’s Challenge prize in 2011 with her concept of Listen Please. The Clinicians’ Challenge is an opportunity for clinicians and IT companies to identify and develop information technology solutions that will solve a recurring problem that health professionals face in their day-to-day practice. The Clinicians’ Challenge win allowed her to bring Listen Please to life.

“The Clinician’s Challenge prize, a Waitemata DHB Asian Health Support Services grant and my own personal funds are what made Listen Please creation possible, but app development can be an expensive business. I’m hoping proceeds from downloads will enable me to develop Listen Please further, so it becomes available on iPhones and on Android phones/ digital tablets.

“I also hope to be able to offer even more translated statements, in more languages”.

Listen Please is available to download here.

ENDS

© Scoop Media

 
 
 
 
 
Culture Headlines | Health Headlines | Education Headlines

 
Werewolf: Katniss Joins The News Team

From the outset, the Hunger Games series has dwelt obsessively on the ways that media images infiltrate our public and personal lives... From that grim starting point, Mockingjay Part One takes the process a few stages further. There is very little of the film that does not involve the characters (a) being on screens (b) making propaganda footage to be screened and (c) reacting to what other characters have been doing on screens. More>>

ALSO:

Scoop Review Of Books: Ko Witi Te Kaituhituhi

Witi Ihimaera, the distinguished Māori author and the first Māori to publish a book of short stories and a novel, has adopted a new genre with his latest book. But despite its subtitle, this book is a great deal more than a memoir of childhood. More>>

Werewolf: Rescuing Paul Robeson

Would it be any harder these days, for the US government to destroy the career of a famous American entertainer and disappear them from history – purely because of their political beliefs? You would hope so. In 1940, Paul Robeson – a gifted black athlete, singer, film star, Shakespearean actor and orator – was one of the most beloved entertainers on the planet. More>>

ALSO:

"Not A Competition... A Quest": Chapman Tripp Theatre Award Winners

Big winners on the night were Equivocation (Promising Newcomer, Best Costume, Best Director and Production of the Year), Kiss the Fish (Best Music Composition, Outstanding New NZ Play and Best Supporting Actress), and Watch (Best Set, Best Sound Design and Outstanding Performance). More>>

ALSO:

Film Awards: The Dark Horse Scores Big

An inspirational film based on real life Gisborne speed-chess coach An inspirational film based on real life Gisborne speed-chess coach Genesis Potini, made all the right moves to take out top honours along with five other awards at the Rialto Channel New Zealand Film Awards - nicknamed The Moas. More>>

ALSO:

Theatre: Ralph McCubbin Howell Wins 2014 Bruce Mason Award

The Bruce Mason Playwriting Award was presented to Ralph McCubbin Howell at the Playmarket Accolades in Wellington on 23 November 2014. More>>

ALSO:

One Good Tern: Fairy Tern Crowned NZ Seabird Of The Year

The fairy tern and the Fiji petrel traded the lead in the poll several times. But a late surge saw it come out on top with 1882 votes. The Fiji petrel won 1801 votes, and 563 people voted for the little blue penguin. More>>

Music Awards: Lorde Reigns Supreme

Following a hugely successful year locally and internationally, Lorde has done it again taking out no less than six Tuis at the 49th annual Vodafone New Zealand Music Awards. More>>

ALSO:

Get More From Scoop

 
 

LATEST HEADLINES

 
 
 
 
Health
Search Scoop  
 
 
Powered by Vodafone
NZ independent news