News Video | Policy | GPs | Hospitals | Medical | Mental Health | Welfare | Search

 


New Clinical App to Break Down the Language Barrier

New Clinical App Aims to Improve Communications with Patients with Limited English

A Waitemata District Health Board clinician has developed a new app aimed at improving the way patients with limited English and medical staff communicate with each other.

Janet Liang, an intensive care specialist at North Shore Hospital, has spent the last few years perfecting Listen Please.

“The app has been created out of my own professional observations about how we can better communicate with patients who don’t understand a lot of English, and for them to communicate with us more clearly when they cannot speak English or can’t speak at all.

“Clinical translators do a fantastic job, but it sometimes isn’t practical to have one around all day, or sometimes they cannot be available quickly enough,” says Dr Liang.

“The app allows for clinicians to ask simple questions that would be covered in a standard consultation, such as ‘Are you in any pain?’ or ‘Where do you feel pain?’, while patients can also communicate with medical staff, for example, if they we wanted to speak to family members or to go to the toilet.”

Printed and audio translations are on the app in the five main non-English languages in the Waitemata district – Samoan, Tongan, Cantonese, Korean, and Mandarin.

Dr Liang says unlike other apps like Google Translate, Listen Please also has illustrations and photos which improve the clarity of communication.

“As it is a stand alone app, it does not need internet access to work, and I see it being useful in both hospital and primary care settings.”

Dr Liang won the Health Informatics New Zealand Clinician’s Challenge prize in 2011 with her concept of Listen Please. The Clinicians’ Challenge is an opportunity for clinicians and IT companies to identify and develop information technology solutions that will solve a recurring problem that health professionals face in their day-to-day practice. The Clinicians’ Challenge win allowed her to bring Listen Please to life.

“The Clinician’s Challenge prize, a Waitemata DHB Asian Health Support Services grant and my own personal funds are what made Listen Please creation possible, but app development can be an expensive business. I’m hoping proceeds from downloads will enable me to develop Listen Please further, so it becomes available on iPhones and on Android phones/ digital tablets.

“I also hope to be able to offer even more translated statements, in more languages”.

Listen Please is available to download here.

ENDS

© Scoop Media

 
 
 
 
 
Culture Headlines | Health Headlines | Education Headlines

 

Eddie Izzard: UK Comedy Legend Returns

Hailed as one of the foremost stand up comedians of his generation. Star of stage and screen. Tireless supporter of charity. Runner. Political campaigner. Fashion Icon... February 2015, Eddie Izzard will bring his massive FORCE MAJEURE world tour to New Zealand with tickets going on sale at 10am on Tuesday 28th October. More>>

Festival Starts 28 Oct: Improv Fest Makes Up New Show

For any other festival, finding out less than two weeks from showtime that half the cast of a programmed show can’t make it to New Zealand would be a nightmare. Instead, the New Zealand Improv Festival Director Jennifer O’Sullivan saw an opportunity ... More>>

NZ Music Awards Finalists: Lorde, Sol3 Mio Top 2014 Tuis Charge

Lorde has taken the music world by storm during the past year and she co-leads the 2014 Tui charge with five finalist spots. Joining her is newcomer family opera trio, Sol3 Mio. They are followed closely by Ladi6 and David Dallas, both up for four awards each. More>>

From 'Luther' Creator: Major New Zealand Crime Series For BBC

Libertine Pictures and writer Neil Cross have teamed up with leading international TV producer Carnival Films to develop a major new crime series set in Rotorua. Libertine will develop the contemporary drama series with Carnival, producer of internationally-acclaimed British period drama Downton Abbey, for the BBC. More>>

ALSO:

Family Statement: Death Of Ewen Gilmour

“Ewen was a much loved and cherished member of our family, he was a larger than life character and by his very nature was kind, generous and always giving of his time to those who asked for his help." More>>

ALSO:

Auckland: St. Jerome's Laneway Festival - Line-Up Announced

Traversing seven cities and three countries, the festival has well and truly settled into its home in each state. From the grassy knolls and towering silos at home in Auckland, to the sparkling backdrop of the Maribyrnong... More>>

Scoop Review Of Books: No Longer An Island

Simon Nathan reviews 'Zealandia: Our Continent Revealed': The idea that New Zealand is part of a large submerged continent is not new... There was renewed interest in the extent of offshore New Zealand from the 1970s onwards with the start of offshore drilling for oil and gas, and this was given impetus by a UN agreement which allowed countries to claim an Extended Continental Shelf (ECS). More>>

Art: Simon Denny Recreates Kim Dotcom’s Personal Effects

Who owns what? How has the internet changed our relation to the world? These are two of the many questions Simon Denny raises in the latest exhibition at the Adam Art Gallery, opening on Saturday 4 October. More>>

ALSO:

Get More From Scoop

 
 

LATEST HEADLINES

 
 
 
 
Health
Search Scoop  
 
 
Powered by Vodafone
NZ independent news