News Video | Policy | GPs | Hospitals | Medical | Mental Health | Welfare | Search

 

Review of Southern DHB urology service offers advice

Tuesday 15 August 2017

Review of Southern DHB urology service offers advice


An external review of Southern DHB’s urology service has offered “strong, practical suggestions for the future”, says Southern DHB CEO Chris Fleming.

The review was commissioned as a response to staff concerns about resourcing levels, and wider DHB concerns around the performance of this service, including lengthy waiting lists at the Dunedin site for both elective surgeries and outpatient appointments.

“We sincerely apologise to those patients affected by delays in our Urology service. That they have suffered and been inconvenienced due to the issues identified in the review is unacceptable. It is their experiences we are keeping in the forefront of our mind as we accept the findings from the review and commit to making improvements and providing them with certainty regarding their care,” Mr Fleming said.

The review’s aim was to identify opportunities for improvements to processes, and look at resourcing needs, to ensure the sustainability of the service.

An action plan is being developed to implement the recommendations.

Making the improvements would require not only addressing the processes and resources that need to change, but rebuilding relationships between senior management and clinicians, Fleming said.

“Greater collaboration and engagement is the only solution to the challenges the DHB faces. This is why investing in organisational culture has been such a high priority for Southern DHB. The review has been a positive step in putting the issues on the table, and enabling us to name and address them.”

Urology service clinical leader Alastair Hepburn added that he was encouraged to be working with management to affect changes “we have felt long overdue”.

“I am hopeful the report will translate into a real improvement in the delivery of the urology service to our patients who frankly deserve better.”

Fleming thanked the reviewers for their investigation, and the staff at the DHB for openly sharing their experiences to ensure we provide the best possible service to our patients. “We must now all work together to progressively implement the findings to improve care to the population we serve”.

Key recommendations from the review include:

District-wide (Dunedin and Southland):

• Review the service size and gain an understanding of theatre and outpatient capacity and waiting times on both sites

• Standardise protocols and policies across the whole DHB

• Establish a collaborative approach across the whole service

• Review after hours care provision across the district

Dunedin site:

• Develop a recovery plan to address backlog

• Improve outpatients environment and throughput

• Ensure theatre time is maximised

• Clarify staff roles and responsibilities

• Review SMO job sizing and job plans

• Review nursing resource supporting the service

• Address critical facility issues impacting the service

ENDS


© Scoop Media

 
 
 
 
 
Culture Headlines | Health Headlines | Education Headlines

 
Howard Davis Review: Sonic Textiles – The Black Seeds' Fabric

By now a national institution, The Black Seeds have just embarked on a release tour to promote their sixth studio album, Fabric. More>>


Howard Davis Review: Mixed & Very Messy Metaphors - Darren Aronofsky's mother!

Paramount probably suspected mother! would provoke a strong response, but the studio surely never imagined this elevated psychological horror-thriller would receive an F CinemaScore from US moviegoers. More>>

Scoop Review Of Books: Trying To Disconnect

Solitude: In pursuit of a singular life in a crowded world. In one of the most revealing studies of the last decade, a team of University of Virginia psychologists set out to see how good undergraduates were at entertaining themselves... More>>

Rachel Pommeyrol Review: Anahera - Social Criticism, Through The Family Frame

The tragic event which seems to be central to the play is actually a pretext for its writer Emma Kinane to deal with a lot of complex social issues. Katie Wolfe, the director, manages to give life to these complex and contemporary stakes, while keeping a certain distance. More>>

 
 
 
 
 

LATEST HEADLINES

  • CULTURE
  • HEALTH
  • EDUCATION