News Video | Policy | GPs | Hospitals | Medical | Mental Health | Welfare | Search


Feedback helps mental health services plan

Feedback helps mental health services plan

Feedback from people with experience of mental health or addictions is helping redesign local mental health services.

The West Coast Mental Health Review (2014) identified a number of ways that services could be made more accessible to the community, including having more help and support for people in their local communities and better alignment with other health services.

Late this year West Coast DHB Director Mental Health and Addiction Services Dr Cameron Lacey said the DHB was looking at ways to improve services for people who are not in hospital or under specialist care.

He welcomed input from people who had experience of West Coast mental health or addiction services: “It is also the right time to focus on how the needs of people with mental health and addiction challenges can best be responded to in the future. We have worked on what we want in terms of future direction and we now need to develop the detail of what this looks like in reality,” he said at the time.

The project team looking at future services said recent feedback from consumers had crystallised information received last year from consumer forums, other mental health providers and staff of the DHB services.

“We’re hearing that we need more clarity about how people get access to mental health support or services; and an increasing range of ways of supporting people in the community while they are recovering. We have already been looking at how we might incorporate this feedback into our service design,” Dr Lacey says.

There would be another opportunity for consumer input at future forums, to be held when the project team were ready to present more ideas about improvements to services.

“We want to thank those who took the time to let us know their ideas. It is vitally important to hear from those who receive care – they can tell us what their experiences were like and what we might want to improve. It’s been very helpful,” Dr Lacey says.


© Scoop Media

Culture Headlines | Health Headlines | Education Headlines


Howard Davis Review: Strange Overtones - David Byrne's American Utopia Tour

Scotch-born singer-songwriter David Byrne starts each show on his latest world tour stroking a pink brain as he sits alone at a table in a gray three-button Kenzo suit singing a song called Here from his latest album American Utopia. More>>

Governor-General's Speech: Armistice Day 100 Years On

The response was more muted amongst our soldiers at the Front. Many received the news quietly... There was no cheering. The chaps didn’t get excited. It was just a matter of relief. We didn’t celebrate at all. More>>


Auckland Fringe Programme: A Celebration Of The Bizarre And Beautiful

Building on a huge 2018 programme that saw 492 creatives take 81 events for ventures around the city for a total of 347 performances, Auckland Fringe returns this summer, running February 19 – March 3, 2019. More>>

Erebus Crash: Call For National Memorial Designs

Manatū Taonga, the Ministry for Culture and Heritage welcomes expressions of interest from architects, artists, landscape architects and designers, for the National Erebus Memorial planned to mark the 40th anniversary since the accident. More>>




  • Wellington
  • Christchurch
  • Auckland