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Whatever ailed Vodafone broadband ... seems to be fixed

After reporting a series of poor results, broadband monitoring company TrueNet notes a welcome return to form for Vodafone broadband performance.

The latest Urban Broadband Report notes:

"Vodafone Cable connections show a 31 percent increase in NZ webpage average speed this month compared to last month. Vodafone Fibre shows a 29 percent increase month on month."

In recent TrueNet reports Vodafone turned in poor numbers on both its UFB fibre broadband services and its own FibreX-branded HFC network. The performance drop-off was especially noticeable at peak times.

[caption id="attachment_32803" align="alignnone" width="539"]TrueNet Fibre Cable NZ April May 2017 Source: TrueNet[/caption]

The similarity of the drop-off and the fast bounce back on both networks suggests something broke that Vodafone has since fixed. It is possible that the TrueNet performance monitoring helped Vodafone identify the problem.

Meanwhile, TrueNet has added Vodafone's fixed wireless service to the Urban Broadband Report. This shows Vodafone fixed wireless customers get twice the speed seen by Spark and Skinny customers. Skinny and Spark manage more consistent speeds throughout the day.

[caption id="attachment_32807" align="alignnone" width="697"]TrueNet Fixed Wireless Source: TrueNet[/caption]

This story was first published for The Download Newsround, a weekly wrap of New Zealand telecommunications news that I prepare for Chorus. You can subscribe here

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