Parliament

Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 

Courierpost Wins Computerworld Excellence Award

On Friday night CourierPost was announced as winner of the Computerworld Excellence Award for “Overall Excellence in the use of Information Technology”.

The Award recognises CourierPost’s achievements in developing information technology solutions to meet their customers’ specific freight management needs. CourierPost Marketing and IT teams worked together to design a set of “online” courier solutions to provide these value-added services.

One of these solutions was the upgrade of CourierPost call centre technology to enable Computer Telephone Integration (CTI) and implementation of an Interactive Voice Response System (IVR) which provides a range of services to customers without the need for an operator.

The company also developed a Mobile Communications Platform which offers close to real-time communication with CourierPost’s fleet of around 600 vehicles. It involves a scanner which is carried by couriers and has a custom designed application which allows information to be recorded and traced, such as the signature of the person receiving the courier item on a touch sensitive screen.

The Award also includes a PC application developed by CourierPost through which customers generate CourierPost tickets on demand. The application uses standard Internet communications via the Electronic Commerce Switch to communicate with CourierPost host systems. A communications link sends ticket rating and tracking information to the customers’ PC application and the PC then sends a manifest of tickets produced to the CourierPost host systems.

In 1996 CourierPost, a division of New Zealand Post, set itself the goal of becoming the number one courier company in New Zealand by 2000. In only three years this goal was achieved through its investment in technology which added value to the basic courier service offered to customers. Today CourierPost remains number one through market share.

For further information please contact:
Elizabeth Hall, CourierPost Product Manager
Ph: 09 373 8101
Mob: 025 291 4723
email: elizabeth.hall@nzpost.co.nz

Tim Le Cren, CourierPost Marketing Manager
Ph: 09 3679376
Mob: 025 896 617
email: tim.lecren@nzpost.co.nz

© Scoop Media

 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Gordon Campbell: On The Tax Working Group’s Road Map

Trying to analyse the interim report on the Tax Working Group (TWG) is like trying to review an entire All Blacks game, but at the half- time mark.

With so much still to be finalised, Sir Michael Cullen and his colleagues are going to need all the All Blacks’ fabled finishing skills to get a coherent, fiscally neutral package together by the February 2019 deadline. More>>

 

Meth Testing Report: Housing NZ "To Right Wrong"

Phil Twyford “Housing NZ acknowledges that around 800 tenants suffered by either losing their tenancies, losing their possessions, being suspended from the public housing waiting list, negative effects on their credit ratings or, in the worst cases, being made homeless.” More>>

ALSO:

No Reshuffle: Meka Whaitiri Removed As A Minister

Meka Whaitiri will be removed as a Minister with immediate effect... The decision was made after receiving a report into an incident that occurred on 27 August in Gisborne, involving Meka Whaitiri and one of her staff. More>>

ALSO:

Pay Equity Bill: Making History For Women’s Pay

The Equal Pay Amendment Bill, introduced to the House today, will make it easier for workers to make a pay equity claim , using a more simple and accessible process within New Zealand’s existing bargaining framework. More>>

ALSO:

Suffrage 125: NZ A Trailblazer For Women

“We acknowledge the work of Kate Sheppard, Meri Te Tai Mangakāhia, and all of the suffragists who tirelessly campaigned for the vote… Today we also need to ask each other: how we can continue to make our country a fairer and better place to continue the legacy of the suffragists.” More>>

ALSO:

Asylum: Refugee Quota Increasing To 1500

“The quota increase will take place from July 2020. In the meantime, we will work to increase the number and spread of refugee resettlement and support services. We need to make sure we’re prepared for this change in policy.” More>>

ALSO:

 
 
 
 
 

LATEST HEADLINES

  • PARLIAMENT
  • POLITICS
  • REGIONAL
 
 

InfoPages News Channels