Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 


New Service Charter For Work And Income

Maharey Launches New Service Charter For Work And Income

Social Services and Employment Minister Steve Maharey launched a service charter for the Department of Work (DWI) and Income today.

The Charter describes the services offered by the Department and the what beneficiaries and employers can expect of DWI. The charter was developed last year in consultation with beneficiary advocacy and employer organisations across the country. Mr Maharey said the charter was developed to give a focus to improving service standards and to further assist the development of a strong public service ethic within DWI.

"Significant progress was made within DWI last year to transform it into a client-centered organisation which goes the extra mile to ensure beneficiaries get what they are entitled to and are helped into real paying jobs.

"Supporting employers to find the right people with the right skills for the job has also been a focus.

"Service charters have been used in European and American welfare agencies to inform clients of their rights and responsibilities and to signal expected service level standards to staff.

"The charter now in place within DWI has been developed in close cooperation with community organisations, beneficiary advocacy groups, employer organisations and other stakeholder groups. It will be displayed in all DWI offices and copies will be available for clients to take away," Steve Maharey said.

Ends

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

 

Also, Loan Interest: Productivity Commission On Tertiary Education

Key recommendations include better quality control; making it easier for students to transfer between courses; abolishing University Entrance; enabling tertiary institutions to own and control their assets; making it easier for new providers to enter the system; and facilitating more and faster innovation by tertiary education providers... More>>

ALSO:

Higher Payments: Wellington Regional Council Becomes A Living Wage Employer

Councillor Sue Kedgley said she was delighted that the Wellington Regional Council unanimously adopted her motion to become a Living Wage employer, making it the first regional council in New Zealand to do so. More>>

ALSO:

Scoop Images:
Dame Patsy Reddy Sworn In As Governor-General

This morning Dame Patsy Reddy was sworn in as the New Zealand Realm’s 21st Governor-General. The ceremony began with a pōwhiri to welcome Dame Patsy and her husband Sir David Gascoigne to Parliament. More>>

ALSO:

Ruataniwha: DOC, Hawke's Bay Council Developer Take Supreme Court Appeal

The Department of Conservation and Hawke's Bay Regional Investment Company (HBRIC) are appealing to the Supreme Court over a conservation land swap which the Court of Appeal halted. More>>

ALSO:

With NZ's Marama Davidson: Women’s Flotilla Leaves Sicily – Heading For Gaza

Women representing 13 countries spanning five continents began their journey yesterday on Zaytouna-Oliva to the shores of Gaza, which has been under blockade since 2007. On board are a Nobel Peace Laureate, three parliamentarians, a decorated US diplomat, journalists, an Olympic athlete, and a physician. A list of the women with their background can be found here. More>>

Gordon Campbell: On The Key Style Of Crisis Management

At Monday’s post Cabinet press conference Key was in his finest wide- eyed “Problem? What problem?” mode. No, there wasn’t really a problem that top MPI officials had been at odds with each other over the meaning of the fisheries policy and how that policy should be pursued... More>>

ALSO:

Mt Roskill: Greens Will Not Stand In Likely Post-Goff By-Election

“The Green Party’s priority is changing the Government in 2017, and as part of that we’ve decided that we won’t stand a candidate in the probable Mt Roskill by-election... This decision shows the Memorandum of Understanding between Labour and the Green Party is working." More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
 
Parliament
Search Scoop  
 
 
Powered by Vodafone
NZ independent news