Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search


Consumers to get electricity redress

13 October 2001 Media Statement

Consumers to get electricity redress under new legislation

Consumer rights need to be strengthened for utility services such as electricity and new legislation is being introduced to do this, says Acting Consumer Affairs Minister Jim Anderton.

Jim Anderton introduced the new Consumer Protection Bill to Parliament yesterday,

"The definitions of 'goods', 'services', and 'supplier' will be extended in the Consumer Guarantees Act to cover electricity, gas, telecommunications, water and waste water removal network operators and retailers, and computer software.

"This legislation will make lines companies accountable to consumers for failures or mistakes they make.

"Electricity supply that is prone to frequent unplanned interruption, or violent and arbitrary spikes and surges as a result of supplier failure will not be acceptable. Some companies may have to look closely at the information they give customers, and how they give it.

"This new bill can make suppliers of utilities responsible for compensating consumers for damage caused if their goods are not of acceptable quality, or if they don't perform a service with reasonable skill and care.

"Many electricity companies will have to rethink the limitation and exclusion of liability clauses in their customer contracts or risk breaking the law," said Jim Anderton.

The changes are in response to a High Court decision in 1998 which ruled that the Act does not cover electricity or line services.

The public can make submissions on the Bill which is being referred to the Commerce Select Committee for consideration. Mr Anderton expects the Bill to be passed between March and June 2002 and to come into effect the day after the Governor General gives her assent.


© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines


Sector Opposes Bill: Local Government Bill Timeframe Extended

The Minister of Local Government Peseta Sam Lotu-Iiga has asked the Select Committee to extend the report back date for the Local Government Act 2002 Amendment Bill (No 2). More>>


Breed Laws Don’t Work: Vets On New National Dog Control Plan

It is pleasing therefore to see Louise Upston Associate Minister for Local Government calling for a comprehensive solution... However, relying on breed specific laws to manage dog aggression will not work. More>>


Not Waiting On Select Committee: Green Party Releases Medically-Assisted Dying Policy

“Adults with a terminal illness should have the right to choose a medically assisted death,” Green Party health spokesperson Kevin Hague said. “The Green Party does not support extending assisted dying to people who aren't terminally ill because we can’t be confident that this won't further marginalise the lives of people with disabilities." More>>


General Election Review: Changes To Electoral Act Introduced

More effective systems in polling places and earlier counting of advanced votes are on their way through proposed changes to our electoral laws, Justice Minister Amy Adams says. More>>

Gordon Campbell: On Our Posturing At The UN

In New York, Key basically took an old May 2 Washington Post article written by Barack Obama, recycled it back to the Americans, and still scored headlines here at home… We’ve had a double serving of this kind of comfort food. More>>


Treaty Settlements: Bills Delayed As NZ First Pulls Support

Ngāruahine, Te Atiawa and Taranaki are reeling today as they learnt that the third and final readings of each Iwi’s Historical Treaty Settlement Bills scheduled for this Friday, have been put in jeopardy by the actions of NZ First. More>>


Gordon Campbell: On The Damage De-Regulation Is Doing To Fisheries And Education, Plus Kate Tempest

Our faith in the benign workings of the market – and of the light-handed regulation that goes with it – has had a body count. Back in 1992, the free market friendly Health Safety and Employment Act gutted the labour inspectorate and turned forestry, mining and other workplace sites into death traps, long before the Pike River disaster. More>>

Get More From Scoop



Search Scoop  
Powered by Vodafone
NZ independent news