Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search


Consumers to get electricity redress

13 October 2001 Media Statement

Consumers to get electricity redress under new legislation

Consumer rights need to be strengthened for utility services such as electricity and new legislation is being introduced to do this, says Acting Consumer Affairs Minister Jim Anderton.

Jim Anderton introduced the new Consumer Protection Bill to Parliament yesterday,

"The definitions of 'goods', 'services', and 'supplier' will be extended in the Consumer Guarantees Act to cover electricity, gas, telecommunications, water and waste water removal network operators and retailers, and computer software.

"This legislation will make lines companies accountable to consumers for failures or mistakes they make.

"Electricity supply that is prone to frequent unplanned interruption, or violent and arbitrary spikes and surges as a result of supplier failure will not be acceptable. Some companies may have to look closely at the information they give customers, and how they give it.

"This new bill can make suppliers of utilities responsible for compensating consumers for damage caused if their goods are not of acceptable quality, or if they don't perform a service with reasonable skill and care.

"Many electricity companies will have to rethink the limitation and exclusion of liability clauses in their customer contracts or risk breaking the law," said Jim Anderton.

The changes are in response to a High Court decision in 1998 which ruled that the Act does not cover electricity or line services.

The public can make submissions on the Bill which is being referred to the Commerce Select Committee for consideration. Mr Anderton expects the Bill to be passed between March and June 2002 and to come into effect the day after the Governor General gives her assent.


© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines

Gordon Campbell: On The Tax Working Group’s Road Map

Trying to analyse the interim report on the Tax Working Group (TWG) is like trying to review an entire All Blacks game, but at the half- time mark.

With so much still to be finalised, Sir Michael Cullen and his colleagues are going to need all the All Blacks’ fabled finishing skills to get a coherent, fiscally neutral package together by the February 2019 deadline. More>>


Meth Testing Report: Housing NZ "To Right Wrong"

Phil Twyford “Housing NZ acknowledges that around 800 tenants suffered by either losing their tenancies, losing their possessions, being suspended from the public housing waiting list, negative effects on their credit ratings or, in the worst cases, being made homeless.” More>>


No Reshuffle: Meka Whaitiri Removed As A Minister

Meka Whaitiri will be removed as a Minister with immediate effect... The decision was made after receiving a report into an incident that occurred on 27 August in Gisborne, involving Meka Whaitiri and one of her staff. More>>


Pay Equity Bill: Making History For Women’s Pay

The Equal Pay Amendment Bill, introduced to the House today, will make it easier for workers to make a pay equity claim , using a more simple and accessible process within New Zealand’s existing bargaining framework. More>>


Suffrage 125: NZ A Trailblazer For Women

“We acknowledge the work of Kate Sheppard, Meri Te Tai Mangakāhia, and all of the suffragists who tirelessly campaigned for the vote… Today we also need to ask each other: how we can continue to make our country a fairer and better place to continue the legacy of the suffragists.” More>>


Asylum: Refugee Quota Increasing To 1500

“The quota increase will take place from July 2020. In the meantime, we will work to increase the number and spread of refugee resettlement and support services. We need to make sure we’re prepared for this change in policy.” More>>





InfoPages News Channels