Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search


Kiwibank Resurrects Post Office Queues

Kiwibank Resurrects Post Office Queues (and NZ Post sticks with BNZ)

Sunday 24 Feb 2002 Rodney Hide Press Releases -- Economy

News that it takes an hour to open an account at Jim Anderton's Kiwibank show the over-hyped `People's Bank' is falling short of the service that was promised, ACT Finance Spokesman Rodney Hide said today.

"It's taking up to an hour to open an account and Kiwibank's spin doctor Bruce Thompson has had to admit that potential customers are often asked to book an appointment. `There are some delays. People are being asked to wait a couple of weeks, or even three weeks, before an appointment that can fit their timetable as well as ours,' Mr Thompson has said.

"A friend attempted to try out Kiwibank with a deposit of $1000 at a Palmerston North branch. He queued up, only to be told to go away and come back in three weeks. What business would turn away a customer with a thousand dollars in cash ready to invest?

"The problem is inadequate staff training and an outdated computer system.

"The delays and difficulties in opening accounts have confirmed franchisee fears. NZ Post is promising them only $12 for each new account and three dollars for each additional family member. It's not enough to cover franchisee's costs. A family of five recently took two and a half hours to sign up. As an angry franchisee explained to me, `that's my shop tied up for less than $10 an hour - I simply can't afford it'.

"A Post Box holder was surprised yesterday to receive his bill with the option to bank directly with NZ Post's bank - the foreign-owned Bank of New Zealand. The 20 February bill states, `another payment option is electronic payment direct into New Zealand Post's bank account, BNZ 02 0500 0340001 015'. Kiwibank opened for business a week before that bill was sent..

NZ Post itself has yet to swap to its own Kiwibank. The queues must be too long. Jim Anderton has. Michael Cullen has. But NZ Post is sticking to the good old BNZ.

"Jim Anderton has promised to prove that the state can outshine private enterprise. So far, the results have been desultory. He's blown $80 million in taxpayer subsidy. He has put enormous pressure on NZ Post franchisees in his attempt to rip them off. And so far, all he's produced are queues, hour-long delays, and a bank that even NZ Post won't bank with," Mr Hide said.

For more information visit ACT online at http://www.act.org.nz or contact the ACT Parliamentary Office at act@parliament.govt.nz.

© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines


Also, Loan Interest: Productivity Commission On Tertiary Education

Key recommendations include better quality control; making it easier for students to transfer between courses; abolishing University Entrance; enabling tertiary institutions to own and control their assets; making it easier for new providers to enter the system; and facilitating more and faster innovation by tertiary education providers... More>>


Higher Payments: Wellington Regional Council Becomes A Living Wage Employer

Councillor Sue Kedgley said she was delighted that the Wellington Regional Council unanimously adopted her motion to become a Living Wage employer, making it the first regional council in New Zealand to do so. More>>


Scoop Images:
Dame Patsy Reddy Sworn In As Governor-General

This morning Dame Patsy Reddy was sworn in as the New Zealand Realm’s 21st Governor-General. The ceremony began with a pōwhiri to welcome Dame Patsy and her husband Sir David Gascoigne to Parliament. More>>


Ruataniwha: DOC, Hawke's Bay Council Developer Take Supreme Court Appeal

The Department of Conservation and Hawke's Bay Regional Investment Company (HBRIC) are appealing to the Supreme Court over a conservation land swap which the Court of Appeal halted. More>>


With NZ's Marama Davidson: Women’s Flotilla Leaves Sicily – Heading For Gaza

Women representing 13 countries spanning five continents began their journey yesterday on Zaytouna-Oliva to the shores of Gaza, which has been under blockade since 2007. On board are a Nobel Peace Laureate, three parliamentarians, a decorated US diplomat, journalists, an Olympic athlete, and a physician. A list of the women with their background can be found here. More>>

Gordon Campbell: On The Key Style Of Crisis Management

At Monday’s post Cabinet press conference Key was in his finest wide- eyed “Problem? What problem?” mode. No, there wasn’t really a problem that top MPI officials had been at odds with each other over the meaning of the fisheries policy and how that policy should be pursued... More>>


Mt Roskill: Greens Will Not Stand In Likely Post-Goff By-Election

“The Green Party’s priority is changing the Government in 2017, and as part of that we’ve decided that we won’t stand a candidate in the probable Mt Roskill by-election... This decision shows the Memorandum of Understanding between Labour and the Green Party is working." More>>


Get More From Scoop



Search Scoop  
Powered by Vodafone
NZ independent news