Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search


Studylink Unveils New Look Services To Students

18 April 2002

Social Services and Employment Minister Steve Maharey and Ministry of Social Development StudyLink National Manager Lorraine Williams nailed up new ‘StudyLink’ signage up at the Palmerston North student services processing centre this morning as the service unveils a new look for the services it provides to over 140,000 students each year.

StudyLink, formerly known as Work and Income Student Services, is the nation-wide service responsible for providing financial support to tertiary and some secondary students. This year StudyLink received over 59,022 student allowance applications and 134,455 student loan applications. It’s 0800 889 900 contact centre received an average of 30,392 calls per week during its peak processing period (October to March) – and 61,378 calls during its busiest week in February.

Steve Maharey said the change reflects the decision to reorganise services under the Ministry of Social Development umbrella allowing StudyLink to become a distinct service of the Ministry offering a one-stop to student.

“StudyLink will now be identified as a distinct service of the Ministry and will offer a one-stop for all services to students.

“The new StudyLink name will also eliminate confusion between the Ministry’s service and the student service units operating on many campuses around the country. Education providers, students’ associations and advocate groups have reacted positively to the formation of StudyLink.

“The formation of StudyLink comes at the end of a second trouble-free summer of service to students. A $6m investment by the government to improve the student loans and allowances processing system in October 2000 has successfully ironed out the problems experienced over the 1998/99 and 1999/2000 summers.

“Over the summer season now completed StudyLink exceeded all its performance standards and recorded a 93% student satisfaction rate (peformance standard 85%).

The change to the StudyLink name, complete with a new logo, is being gradually phased in to keep costs to a minimum, with the new identity likely to be fully incorporated on all brochures and stationery by October as stock is replaced. The Ministry has invested $4,000 developing the new StudyLink identity and $9,000 producing new signage and making alterations to voice recording systems.


© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines


Environment And Conservation: Changes To Our Oceans Pose Serious Concerns

New Zealand’s oceans, coasts, and marine wildlife are under growing pressure, according to the first national report from the Ministry for the Environment and Statistics New Zealand about the marine environment. More>>


Police Authority: Use Of Taser Was Disproportionate And Unjustified

The Independent Police Conduct Authority has found that an officer’s second use of a Taser on a mentally unwell Hokitika man was disproportionate and unjustified. More>>


Gordon Campbell: On Holidays, Hekia Parata And Badlands

Hekia Parata, adieu. Reportedly, she’s been ‘passionate’ about education. She has “bravely’ led the charge on the government’s education reforms. In the past week , many of the postscripts to Hekia Parata’s career as Education Minister have sounded like a schoolteacher desperately trying to find some reason why a D student can be marked up to C minus. More>>


Minister of Finance: Plan Shows $100 Billion Infrastructure Projects

Finance Minister Bill English has today launched the Government’s Ten Year Capital Intentions Plan (CIP) which shows a pipeline of $100.9 billion worth of infrastructure projects over the next decade. More>>


Werewolf: Safe Landings Gordon Campbell on the safety challenge to the Wellington runway extension.

The safety-related legal challenge revolves around the size of the 90 metre long Runway End Safety Area (RESA) being proposed for the runway extension. More>>


Environment Commissioner: We Need To Work Together On Climate Change And Farming

“The debate around agricultural emissions and the ETS has been polarised for too long,” said the Commissioner. “But the ETS is not the only way forward – there are other things that can be done.” More>>


NZ Super Fund: Seeking To Put A Market Price On Climate Change

Oct. 19 (BusinessDesk) - The New Zealand Superannuation Fund says it will devise a set of rules to assess investment winners and losers under climate change, a strategy that could rule out fossil fuels or producers such as current portfolio member Exxon ... More>>


Rejuvenation: Parata Will Not Contest 2017 Election

Education Minister and National List MP Hekia Parata has today announced that she will not be contesting the next election. She advised the Prime Minister of her decision earlier this year. More>>

Get More From Scoop



Search Scoop  
Powered by Vodafone
NZ independent news