Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search


Kiwis lead the world in Internet use - survey

9 December 2003 Media Statement

Kiwis lead the world in Internet use - survey

State Services Minister Trevor Mallard today welcomed the results of a comprehensive international survey that indicates New Zealanders are leading the world in their use of the Internet.

“The study found that 75 per cent of those surveyed in New Zealand had used the Internet in the previous month, an increase from 71 per cent in 2002. New Zealand’s usage rate was the highest of the 32 countries surveyed (which include Australia and the United States).”

The GO2003 survey was carried out in 32 countries by Taylor Nelson Sofres, a global market information group. One thousand New Zealanders were surveyed during August 2003.

Trevor Mallard says the survey indicates the increasing demand for government services online, and how much they are valued.

“The survey found that almost half of New Zealanders are using e-government services (such as finding out about laws and regulations, getting exam results, or paying GST) with 45 per cent of those surveyed having used e-government in the previous 12 months. This is higher than the 40 per cent reported in 2002, and well above the global average of 30 per cent.

“High Internet use, training programmes for young and old, and increased access to computers means it’s easier than ever for the public to use government services online.”

The survey also indicates a strong interest in online government services that save people time, such as being able to find all government information in one place. The government portal provides online access to more than 5000 central and local government services and resources.

More than 70 per cent of people surveyed who had used the portal reported that the information was easy to find, easy to understand, and was what they were looking for.

The State Services Commission’s E-government Unit commissioned New Zealand’s participation in the survey as part of the E-government Strategy (

The New Zealand results are at while the full survey is available on


© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines

General Assembly: Ardern Rejects Trump Call For War On Drugs

New Zealand will not be signing the United States' document calling for global action on the war on drugs, Prime Minister Jacinda Ardern says.

Ms Ardern is in New York for the United Nations General Assembly this week, along with about 140 other world leaders.

US President Donald Trump is kicking off his week at the UN by holding an event to promote the US document called the Global Call to Action on the World Drug Problem. More>>


Hunting v Pest Control: Tahr Control Needed To Protect Alpine Habitats

A cull of introduced Himalayan tahr browsing conservation land in Kā Tiritiri o Te Moana/ the Southern Alps is needed to protect special alpine plants and their habitats, Conservation Minister, Eugenie Sage said. More>>


Protest At Sea: Judge Discharges Greenpeace Activists

The judge today discharged Norman and Howell without conviction, saying the cumulative consequences of a conviction would be out of proportion to what was “low level” offending off the Wairarapa coast in April 2017. More>>


Meth Testing Report: Housing NZ "To Right Wrong"

Phil Twyford “Housing NZ acknowledges that around 800 tenants suffered by either losing their tenancies, losing their possessions, being suspended from the public housing waiting list, negative effects on their credit ratings or, in the worst cases, being made homeless.” More>>


No Reshuffle: Meka Whaitiri Removed As A Minister

Meka Whaitiri will be removed as a Minister with immediate effect... The decision was made after receiving a report into an incident that occurred on 27 August in Gisborne, involving Meka Whaitiri and one of her staff. More>>


Pay Equity Bill: Making History For Women’s Pay

The Equal Pay Amendment Bill, introduced to the House today, will make it easier for workers to make a pay equity claim , using a more simple and accessible process within New Zealand’s existing bargaining framework. More>>


Asylum: Refugee Quota Increasing To 1500

“The quota increase will take place from July 2020. In the meantime, we will work to increase the number and spread of refugee resettlement and support services. We need to make sure we’re prepared for this change in policy.” More>>





InfoPages News Channels