Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search


Government online and on track

Government online and on track

(EDS: with speech "E-government delivers quality service to the public" to the PSSM conference.)

The first comprehensive review of the government’s online presence has been completed and the results are encouraging, State Services Minister Trevor Mallard said today.

Trevor Mallard released the report, Achieving e-government 2004: A report on progress toward the E-government Strategy, at the Public Service Senior Management Conference in Wellington today.

“The State Services Commission’s E-government Unit has conducted a thorough review of more than 100 government websites as part of its assessment of the progress of the New Zealand e-government programme. I’m pleased to say that overall, we have largely achieved the 2004 mission set out three years ago in the e-government strategy.

"Across the board, government departments are making good progress towards e-government goals, and that's great to see. Our government is committed to strengthening public services for New Zealanders, and having quality online public services is part of that,” Trevor Mallard said.

"The review includes a formal assessment of these websites, analysis of agencies’ use of the internet and networks, and commissioning of surveys to measure the demand for e-government.

“The websites of 39 government agencies were assessed, and 26 were of either ‘high’ or ‘good’ standard. In total, more than 65 per cent of the assessed government websites are performing commendably.

“New Zealanders are internet savvy by world standards and expect that government information and services will be delivered online and to a high standard. This report shows that their expectations are being met,” Trevor Mallard said.

Trevor Mallard said there are many examples of innovation where electronic services are making contact with government services quicker and more convenient, for example:

Worksite/PaeMahi ( is a multi-agency portal that is a one-stop shop for everything you want to know about employment and training in New Zealand.

The portal includes links to career planning tools, job vacancies, current skills shortages and access to calculators for student loan repayments or ACC levies.

The New Zealand Customs Service now enables export entries to be completed online.

The Ministry of Economic Development is providing some database access through mobile phone text messaging services.

For example, New Zealanders can now check whether or not money is owed on a motor vehicle simply through texting.

“As well as the continued development of electronic services, the internet has significantly increased opportunities for people to participate in government.

“New Zealanders can now access many government documents online, complete submissions, find contact information for their MP’s and follow Parliamentary debates by reading Hansard online.

“This is the point of e-government: to make government information and services more accessible, available around the clock and from anywhere there is an internet connection,” Trevor Mallard said.

As of June 2004, the ‘front door’ to government online,, provided round the clock direct access to over 300 agencies and 1500 services. The report "Achieving e-government 2004" is on

© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines

PM's Press Conference: Pike Re-Entry Agency

At today's post-cabinet press conference Prime Minister Jacinda Ardern was joined by Minister Responsible for Pike River Re-entry Andrew Little to announce plans for the new agency for re-entry of the mine.

The Pike River Recovery Agency, Te Kahui Whakamana Rua Tekau ma Iwa, will be officially established on 31 January 2018 and will work with the Pike River families with the intention of manned entry of the drift before March 2019. More>>


Foreign Affairs: Patrick Gower Interviews Jacinda Ardern

Prime Minister Jacinda Ardern says discussions have already begun on how to bring climate change refugees into New Zealand under a Pacific seasonal employment plan... More>>


Gordon Campbell: On The Centre Right’s Love Of ‘Nanny State’

You’d almost think it was 2005 again. That was a time when the rugged individualists of the centre-right were being beset by government regulations on the nature of light-bulbs, the size of shower heads, the junk food available at school tuck shops and other such essentials... More>>

Speaking Of Transport: Public Engagement On Wellington Scenarios

“Our work on possible solutions for Wellington’s transport future is ongoing, but has progressed to the stage where we’re ready to share our ideas with the public and seek their feedback to help guide our next steps...” More>>


Parental Leave: National's Time-Sharing Change Fails

National has proposed a change to the Parental Leave and Employment Protection Amendment Bill that would allow both parents to take paid parental leave at the same time, if that is what suits them best. More>>


Train Free Thursday: Workers Strike To Defend Terms Of Employment

"They signed up to these conditions a year ago when they got the contract for Wellington's rail services. Now they're trying to increase profits by squeezing frontline workers." More>>


Seclusion: Ombudsman Emphasises Importance Of Monitoring

Disability Rights Commissioner Paula Tesoriero says that while there have been changes to the Education (Update) Amendment Act 2017 to prohibit the use of seclusion, the report is an important reminder of the importance of regular monitoring of schools. More>>





Featured InfoPages

Opening the Election