Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 


Research shows consumers confident in NZ market

Hon Judith Tizard

Minister of Consumer Affairs

15 November 2005 Media Statement

Research shows consumers confident in New Zealand marketplace

Research released today by Consumer Affairs Minister Judith Tizard shows that consumers are generally confident in the way that the New Zealand marketplace operates.

“The 2005 National Consumer Survey shows that consumers are largely confident with the traders they deal with,” said Judith Tizard.

The purpose of the research was to gather data on New Zealanders’ experience, awareness and understanding of consumer rights in the marketplace.

“Consumers do not on the whole expect problems to occur. They perceive the New Zealand marketplace as a good trading environment,” said Judith Tizard.

This is not to say that problems do not arise; from the consumer’s point of view adverse events are quite common. However, they rarely have an economic impact and many are readily resolved by the consumer approaching the trader.

The report notes that although consumers are aware that there are consumer protection laws, many people are not aware of the details. Similarly the resolution facility, the Disputes Tribunal, although not spontaneously brought to mind, is widely recognised once mentioned to people.

A reasonable conclusion from the survey findings is that the overwhelming majority of adverse consumer to trader events are relatively incidental. They are very rarely expressions of systematic attempts by traders or a trading sector to profit unfairly.

The nationwide survey of a random sample of 1,000 consumers aged over 18 was conducted on behalf of the Ministry of Consumer Affairs during June and July 2005. Interviews were conducted in person at the households of the respondents.

A copy of the research report, National Consumer Survey on Awareness and Experience of Consumer Legislation, is available on the Ministry of Consumer Affairs website – www.consumeraffairs.govt.nz – in the Policy, Law and Research section.


ENDS

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

 

Also, Loan Interest: Productivity Commission On Tertiary Education

Key recommendations include better quality control; making it easier for students to transfer between courses; abolishing University Entrance; enabling tertiary institutions to own and control their assets; making it easier for new providers to enter the system; and facilitating more and faster innovation by tertiary education providers... More>>

ALSO:

Higher Payments: Wellington Regional Council Becomes A Living Wage Employer

Councillor Sue Kedgley said she was delighted that the Wellington Regional Council unanimously adopted her motion to become a Living Wage employer, making it the first regional council in New Zealand to do so. More>>

ALSO:

Scoop Images:
Dame Patsy Reddy Sworn In As Governor-General

This morning Dame Patsy Reddy was sworn in as the New Zealand Realm’s 21st Governor-General. The ceremony began with a pōwhiri to welcome Dame Patsy and her husband Sir David Gascoigne to Parliament. More>>

ALSO:

Ruataniwha: DOC, Hawke's Bay Council Developer Take Supreme Court Appeal

The Department of Conservation and Hawke's Bay Regional Investment Company (HBRIC) are appealing to the Supreme Court over a conservation land swap which the Court of Appeal halted. More>>

ALSO:

With NZ's Marama Davidson: Women’s Flotilla Leaves Sicily – Heading For Gaza

Women representing 13 countries spanning five continents began their journey yesterday on Zaytouna-Oliva to the shores of Gaza, which has been under blockade since 2007. On board are a Nobel Peace Laureate, three parliamentarians, a decorated US diplomat, journalists, an Olympic athlete, and a physician. A list of the women with their background can be found here. More>>

Gordon Campbell: On The Key Style Of Crisis Management

At Monday’s post Cabinet press conference Key was in his finest wide- eyed “Problem? What problem?” mode. No, there wasn’t really a problem that top MPI officials had been at odds with each other over the meaning of the fisheries policy and how that policy should be pursued... More>>

ALSO:

Mt Roskill: Greens Will Not Stand In Likely Post-Goff By-Election

“The Green Party’s priority is changing the Government in 2017, and as part of that we’ve decided that we won’t stand a candidate in the probable Mt Roskill by-election... This decision shows the Memorandum of Understanding between Labour and the Green Party is working." More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
 
Parliament
Search Scoop  
 
 
Powered by Vodafone
NZ independent news