Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search


Trans-Tasman taskforce to fight against scams

Trans-Tasman taskforce takes up the fight against scams

The Australasian Consumer Fraud Taskforce has launched a trans-Tasman campaign to inform consumers about the most common types of scams and how to recognise whether an offer is genuine or false.

Consumer Affairs Minister Judith Tizard announced today the Ministry of Consumer Affairs and the Commerce Commission are taking up the fight against those who scam consumers as part of the Australasian Consumer Fraud Taskforce, along with 16 agencies from across Australia.

Each year it’s estimated that millions of dollars leave Australian and New Zealand shores to line the pocket of professional fraudsters.

“The amazing thing is that the scams that succeed in getting consumers to part with their money are well known and documented. Yet, consumers continue to respond, despite warnings from government agencies, police and financial institutions,” Judith Tizard said.

“Scams can have a devastating effect on people. One of the best ways of combating consumer fraud is to give people the information to help prevent them being caught out”, said Judith Tizard.

Last year, an elderly Auckland woman’s involvement in a $2 million Nigerian scam (or advanced fee fraud) sent her to prison for seven years and had a shattering effect on other family members, friends and business associates. This case was an example of how a scam can take hold of someone’s life, with the woman and her husband still holding out hope that the scam will turn out to be a reality and provide the untold wealth it promised, despite evidence to the contrary.

Scams are a global problem and are becoming increasingly sophisticated in the way they target people. The increasing use of email and the internet to locate potential victims, and as a vehicle to perpetrate their crimes, makes it easy for scammers to send out anonymous emails worldwide, making it difficult for the enforcement agencies trying to catch them. Consumers need to look closely at any unsolicited information that is sent to them, resist these approaches and refuse to respond.

Key characteristics for consumers to look out for in identifying a scam include: it comes out of the blue it sounds like a quick and easy way to make money it tells you there is almost no effort or risk, and it sounds just too good to be true.

The top scams in 2005 identified by the Commerce Commission and the Ministry of Consumer Affairs included: International prize and lottery scams ‘Get Rich Quick’ schemes such as work from home schemes, investment scams, pyramid selling, and advanced fee and Nigerian scams ‘Phishing’ emails from criminals pretending to be your bank in an attempt to obtain your personal details and passwords.

The Ministry of Consumer Affairs operates the Scamwatch website ( This site provides consumers with information on types of scams currently operating, and links to New Zealand and global enforcement agencies that consumers can report scams to.

“My advice to consumers is to resist the temptation. Be wary. Do not respond to these scams. Do not send money to collect supposed winnings from lotteries that you didn’t enter. Don’t reply to letters promising you rich returns. Do not click on links in emails and provide personal information, and do not believe people who call you up to offer a great investment deal.

“All of these scams promise much and deliver nothing. The key message for consumers is if it seems too good to be true, it probably is,” said Judith Tizard.

ENDS Contact: Jenny Stevens, Senior Private Secretary – 04 471 9037 or 021 270 9011 or email Background Consumer scams are crimes of dishonesty such as forgery, counterfeiting, on-line deception, and theft that target people who seek to purchase goods and services. Potential victims can be those who use computers and the internet, older people, people whose financial situation makes them interested in ‘get rich quick schemes’, and people who use mobile phones.

As part of a trans-Tasman approach to combat consumer fraud and scams targeted at consumers, the Australasian Consumer Fraud Taskforce was established in March 2005 and comprises 18 government regulatory agencies and departments in Australia and New Zealand.

Agencies participating in the Taskforce are: New Zealand Government: Commerce Commission; Ministry of Consumer Affairs. Australian Government: Attorney General’s Department; Australian Bureau of Statistics; Australian Communications and Media Authority; Australian Competition & Consumer Commission; Australian Federal Police (represented by the Australian High Tech Crime Centre; Australian Institute of Criminology; Australian Securities & Investment Commission; Department of Communications, Information Technology & the Arts State and Territory Governments: Australian Capital Territory – Office of Fair Trading; Consumer Affairs Victoria; New South Wales – Office of Fair Trading; Northern Territory – Department of Justice; Queensland – Department of Tourism, Fair Trading and Wine Industry Development; South Australia – Office of Consumer & Business Affairs; Tasmania – Office of Consumer Affairs & Fair Trading; Western Australia – Department of Consumer & Employment Protection.

Consumers who think they’ve spotted a scam can get more information and report them on the Scamwatch website at . Consumers can also report any scams to the Commerce Commission: or visit for more details.

© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines

Werewolf: What Does Winston Peters Want His Legacy To Be?

A lot of people in New Zealand seem to resent Winston Peters and the power that he appears to have. “Appears” being the operative word. In reality, Peters will have power only up to the point that he uses it.

By next week, he’ll have become just another junior player in an MMP governing arrangement, battling to hold onto the gains he was promised. More>>


Rising Toll: Road Safety Needs To Be A Higher Priority

Official advice released to the Green Party under the Official Information Act shows that the previous National Government dismissed an option to make road safety its most important transport priority after being told the road toll was rising. More>>


Wellington.Scoop: Arrests At Blockade Of "Weapons Expo"

“We encourage people in Wellington to get down to the Westpac Stadium now for a day of awesome peace action. There will be plenty of food, music and activities to keep us sustained through the day.” More>>


Rorschach Restructuring: PSA Taking Inland Revenue To Court Over Psychometrics

The Public Service Association will be seeing Inland Revenue in Employment Court over its intention to psychometrically test employees reapplying for their roles at the department as part of its controversial Business Transformation restructuring plan. More>>


Nuclear Disarmament: Nobel Peace Prize 2017 Awarded To ICAN

Congratulations from iCAN Aotearoa New Zealand to international iCAN, the other iCAN national campaigns and partner organisations, and the countless organisations and individuals who have worked so hard for a nuclear weapons-free world since 1945. More>>


Expenses: Waikato DHB CEO Resigns

An independent inquiry has identified that Dr Murray had spent more than the agreed $25K allocated for relocation costs, and other unauthorized expenses involving potential financial breaches of the chief executive’s obligations. More>>


Wellington.Scoop: Sad About The Trolley Buses?

The Regional Council’s MetLink is today spending money to tell us that it really loves Wellington’s trolley buses, even though they’re all being taken off our roads by the end of this month. More>>


Post-Election: Preliminary Coalition Talks Begin

New Zealand First will hold post-election preliminary discussions in Wellington with the National Party tomorrow morning and the Labour Party tomorrow afternoon. More>>




Featured InfoPages

Opening the Election