Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 


Improvement in retail gas contracts

Hon Phil Heatley
Minister of Energy and Resources

9 November 2012 Media Statement

Improvement in retail gas contracts

Gas consumers are better informed and supply contracts are becoming more customer-friendly, Energy and Resources Minister Phil Heatley said today.

An independent assessment looking at 10 contracts from seven gas suppliers has found a majority of contracts were well aligned with benchmarks in the Gas Industry Company’s Retail Gas Contracts Oversight Scheme. The Gas Industry Company is the gas industry’s co-regulatory body.

The Benchmark Assessment Report – 2012 looked at whether the contracts were well written, clearly set out the obligations of both the retailer and the consumer, reflected the structure of the gas market, and supported consumers in resolving complaints against a retailer.

“Fair and reasonable contracts between gas retailers and consumers are essential for an efficient market structure and the best long-term interests of the customer,” Mr Heatley said.

“This assessment shows that an overall improvement has been made from last year’s assessment, which is an indication that gas companies are focusing on ensuring that their customers know their rights,” he said.

The full Benchmark Assessment Report – 2012 is available from the Gas Industry Company at www.gasindustry.co.nz.

ENDS

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

 

For The Birds: Gordon Campbell On The Budget

Budgies, so their Wikipedia page says, are popular pets around the world due to their small size, low cost, and ability to mimic human speech. Which is a reasonably good description of Finance Minister Bill English eighth Budget. . More>>

Max Rashbrooke On The 2016 Budget

The best label for this year’s announcement by Bill English might be the ‘Bare Minimum Budget’. It does the bare minimum to defuse potential political damage in a range of areas – homelessness and health are prime among them – but almost nothing to address the country’s most deep-rooted, systemic social problems. Indeed the Budget hints that these problems may get worse. More>>

ALSO:

Gordon Campbell: On Bank Scandals (And Air Crashes)

Last month, the Australian Securities and Investment Commission (ASIC) filed proceedings against Westpac over activities that have some distinct echoes of the Libor scandal. More>>

Budget: Health Funding Must Keep Up With Need

NZNO: “The nursing team has been doing more with less for years. It’s getting to the point that we’re really worried about our colleagues, our patients, our jobs and the level of health care available for people in our country." More>>

ALSO:

Emissions Inventory: Time For The Government To Do The Right Thing

It’s time for the National Government to step up and do the right thing to reduce climate pollution as data shows New Zealand’s greenhouse gas emissions are higher than ever, the Green Party said today. More>>

ALSO:

Budget 2016: More Partnership Schools To Open

Seven new schools will join the eight Partnership Schools already open, along with further new schools opening in 2017. “The growth of this policy is a reflection of the high level of interest from educators and community leaders,” Mr Seymour says. More>>

ALSO:

No Correspondence With English: Did Brownlee Make Up Sale Of Navy Ships ‘On The Hoof?’

Having revealed that several Royal New Zealand Navy vessels have not left port in years, New Zealand First is now asking the Minister of Defence to prove he did not come up with the idea of selling HMNZS Taupo and Pukaki until the media asked him. More>>

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
 
Parliament
Search Scoop  
 
 
Powered by Vodafone
NZ independent news