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Update on Novopay

Hon Steven Joyce
Minister with responsibility for Novopay
22 February 2013 Media Statement
Update on Novopay
Minister Responsible for Novopay Steven Joyce today released an update on Pay Periods 23 and 24.

Pay Period 23, which was paid on the morning of 6 February, paid 74,373 staff a total of $143.87 million. PricewaterhouseCoopers (PWC) has compiled a report about the pay period showing there were complaints and notifications received regarding 2.2 per cent of staff across the country. 552 staff were notified as not paid, 521 were overpaid, and 589 underpaid. The affected staff were from 628 schools around the country.

All complaints received are either currently being resolved or have been resolved. A similar report is being prepared for Pay Period 24, which was paid on Wednesday, and that will be released next week.

“This was a larger payroll than Pay Period 23 with 78,351 staff paid a total of $160.3 million. Early indications are there was a similar level of issues to that of Pay Period 23,” Mr Joyce says.

Mr Joyce advised that Talent2 was planning to release the first of three planned software upgrades this weekend.

“This is the first of three planned releases in February, March, and April as part of the remediation plan which are designed to address the most significant bugs in the system. The first will address some of the known calculation errors as well as some of the reports that are necessary for end of year audits.”

The Ministry of Education and PWC are continuing to progress and further develop the Remediation Plan, and the Minister expects to receive and release further updates on this next week.

Mr Joyce says he met yesterday with the lead technical reviewer Murray Jack and was expecting a draft technical report on the system later next week.

“I have asked the review team to evaluate the software remediation plan as part of their work to give us an indication whether that will address the identified issues with the system. That will slightly lengthen the time before the final report is received, but will help provide us all with a better understanding of the options we have to proceed.”

Education Ministry officials yesterday met with a range of sector groups in Wellington to update them on a number of matters in relation to the Novopay system. As part of those discussions they discussed providing extra support for schools while the pay system is remediated, or moving to a backup option if necessary.

“Officials will continue to work on recommendations to Ministers in the coming days”, Mr Joyce says. “It is my intention to finalise arrangements alongside decisions on progressing the pay system so we have a clear path forward.

“I appreciate the on-going issues with Novopay are hugely frustrating for the school sector and I want to thank administrators and other staff for their patience and hard work.

“I want to assure them that everything is being done to remedy the situation as quickly as possible but the reality is the issues remain complex and will take some time to resolve.”


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