Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 


New Customer Service Centre for Christchurch


Hon Judith Collins
Minister of Justice

22 May 2013

New Customer Service Centre for Christchurch

Justice Minister Judith Collins today opened a new multi-jurisdictional Customer Service Centre and marked the returning of full registry services to the District and High Courts in central Christchurch.

The new centre in Durham Street provides a one-stop-shop for the Ministry of Justice, and will manage face-to-face customer interactions with court customers and lawyers for the District Court and the High Court.

“Christchurch’s Customer Service Centre is another example of the justice sector working smarter and delivering better public services,” Ms Collins says.

“The centre will also be a stepping stone towards even more integrated services being delivered through the Justice and Emergency Services Precinct, a key anchor project for the Christchurch rebuild.”

Features of the new centre include:

· Modern, open plan floor layout between court customers, lawyers and Ministry of Justice staff.

· Greater utilisation of technology enabling faster access to information and resolution of enquiries reducing the need for the customers to revisit.

· A single point where customers can pay fees, fines and reparations.

· A convenient ‘drop-box’ for lawyers to use when dropping off information to the Registries.

· Private meeting rooms for staff to meet with customers including lawyers.

“The new Customer Service Centre follows excellent progress across the sector’s Better Public Services (BPS) results to December 2012, showing a 9 per cent reduction in total crime rate (down from 983 to 891 crimes per 10,000 people) and a 7 per cent reduction in violent crime (down from 109 to 102 crimes per 10,000 people).

“We are continually developing smarter ways to ensure access to justice. This Government is delivering better public services, and a safer New Zealand,” Ms Collins says.

BPS targets for the justice sector are to reduce the total recorded crime rate by 15 per cent, the recorded violent crime rate by 20 per cent, the youth crime rate by 5 per cent and the reoffending rate by 25 per cent by 2017.

ENDS



© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

AMA: Scoop's 'Invisible Paywall'

Operation Chrysalis: The Final Countdown - Thanks & There's Still Time To Pledge

Phew! We are now counting down the hours to the end of this crowd-funding campaign at 11pm on Sunday. Thankyou to all those Scoop readers and supporters who have pledged already. You have been awesome. But this is not over yet. More>>

 
 

PARLIAMENT TODAY:

IPCA Reports: Significant Problems In Police Custody

In releasing two reports today, the Independent Police Conduct Authority has highlighted a number of significant problems with the way in which Police deal with people who are detained in Police cells. More>>

ALSO:

Inspector-General of Intelligence and Security: Inquiry Into GCSB Pacific Allegations

The complaints follow recent public allegations about GCSB activities. The complaints, and these public allegations, raise wider questions regarding the collection, retention and sharing of communications data. More>>

ALSO:

TPPA Investment Leak: "NZ Surrender To US" On Corporates Suing Governments

Professor Jane Kelsey: ‘As anticipated, the deal gives foreign investors from the TPPA countries special rights, and the power to sue the government in private offshore tribunals for massive damages if new laws, or even court decisions, significantly affected their bottom line’. More>>

ALSO:

Werewolf: The Myth Of Steven Joyce

Gordon Campbell: The myth of competence that’s been woven around Steven Joyce – the Key government’s “Minister of Everything” and “Mr Fixit” – has been disseminated from high-rises to hamlets, across the country... More>>

ALSO:

RMTU: No Public Submissions On International Government Procurement Deal

“The government is preparing to assent to the Government Procurement Agreement, a World Trade Organisation Treaty which opens up New Zealand Government contracts to foreign companies and closes the door on local businesses and their workers. However the Foreign Affairs, Defence and Trade Select Committee is refusing to take public submissions on the decision.” More>>

ALSO:

Gordon Campbell:
On Pacific Spying

So New Zealand spied on its friends and allies in the Pacific – and has not only been passing on the results to the NSA, but has apparently passed on the details of the Pacific’s relations with Taiwan to our other best friends, the Chinese. On the side, the Key government has also been using the security services to gauge the chances of Trade Minister Tim Groser landing the top job at the WTO... More>>

ALSO:

State Housing Transfer: Salvation Army Opts Out

The Salvation Army has decided against negotiating with Government for the transfer of Housing New Zealand stock.
More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
Parliament
Search Scoop  
 
 
Powered by Vodafone
NZ independent news