Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 


New Customer Service Centre for Christchurch


Hon Judith Collins
Minister of Justice

22 May 2013

New Customer Service Centre for Christchurch

Justice Minister Judith Collins today opened a new multi-jurisdictional Customer Service Centre and marked the returning of full registry services to the District and High Courts in central Christchurch.

The new centre in Durham Street provides a one-stop-shop for the Ministry of Justice, and will manage face-to-face customer interactions with court customers and lawyers for the District Court and the High Court.

“Christchurch’s Customer Service Centre is another example of the justice sector working smarter and delivering better public services,” Ms Collins says.

“The centre will also be a stepping stone towards even more integrated services being delivered through the Justice and Emergency Services Precinct, a key anchor project for the Christchurch rebuild.”

Features of the new centre include:

· Modern, open plan floor layout between court customers, lawyers and Ministry of Justice staff.

· Greater utilisation of technology enabling faster access to information and resolution of enquiries reducing the need for the customers to revisit.

· A single point where customers can pay fees, fines and reparations.

· A convenient ‘drop-box’ for lawyers to use when dropping off information to the Registries.

· Private meeting rooms for staff to meet with customers including lawyers.

“The new Customer Service Centre follows excellent progress across the sector’s Better Public Services (BPS) results to December 2012, showing a 9 per cent reduction in total crime rate (down from 983 to 891 crimes per 10,000 people) and a 7 per cent reduction in violent crime (down from 109 to 102 crimes per 10,000 people).

“We are continually developing smarter ways to ensure access to justice. This Government is delivering better public services, and a safer New Zealand,” Ms Collins says.

BPS targets for the justice sector are to reduce the total recorded crime rate by 15 per cent, the recorded violent crime rate by 20 per cent, the youth crime rate by 5 per cent and the reoffending rate by 25 per cent by 2017.

ENDS



© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

2014 General Election: Voting Period Begins

The first votes for the 2014 general election will be cast today, Wednesday 3 September, as advance voting begins ahead of election day on Saturday 20 September.

“Election day is September 20, but if you want, you can vote from today,” says Chief Electoral Officer Robert Peden. “Almost 300 advance voting places will be available around the country for people to cast early votes.”

Times and opening hours will vary around the country to suit local needs. More>>

 
 

Parliament Today:

Two Dead, One Injured: Suspect Charged After Ashburton Shooting

Russell John Tully has appeared in Christchurch District Court. Tully has been remanded in custody on charges of murder of Peg Noble and Leigh Cleveland and attempted murder of Lindy Curtis. More>>

ALSO:

John Key Press Conference: Ashburton Shootings, Judith Collins Inquiry

Prime Minister John Key has delayed the release of Nationals’ fiscal policy in light of this morning’s shooting at a Work and Income office in Ashburton... Key also answered questions about Judith Collins, and confirmed that independent inquiry will be held with regard to allegations made against Collins. More>>

ALSO:

Internet MANA: Georgina Beyer Rocks The Waka

“There is now, and always will be, a range of views about many issues within our movement and members are free to express them, but Georgina’s views on Kim Dotcom are not shared by the MANA Movement leadership or the vast majority of MANA members and supporters around the country” states MANA Candidate for Waiariki, Annette Sykes. More>>

ALSO:

IGIS Update: Inquiry Into Release Of NZSIS Information

The Inquiry would be conducted in private and individuals would appear before her separately over a period of more than a week. She does not intend to name those summoned to give evidence until her report is published. “I can confirm that all persons summoned will be required to appear under oath...” More>>

ALSO:

Gordon Campbell:
On John Key’s ‘Blame It On Judith’ Strategy

Right now, Prime Minister John Key seems intent on limiting the scope of any inquiry into his government’s dealings with Cameron Slater. The declared aim is to make that inquiry solely about Judith Collins’ behavior with respect to the Serious Fraud Office. More>>

ALSO:

Maori Council Lawyers' Statement: Supreme Court Decision On Maori Water Rights

“…the Supreme Court refused to give Pouakani people what they asked for, but may have given them something much, much better instead… the Supreme Court has questioned whether the Crown owns the River at all.” More>>

ALSO:

Gordon Campbell: On The Debate, And The Collins Accusation

Debating is a peculiar discipline in that what you say is less important than how you’re saying it. Looking poised, being articulate and staying on topic generally wins the day – and on that score, Labour leader David Cunliffe won what turned out to be a bruising encounter with Prime Minister John Key last night on TVNZ. More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
Parliament
Search Scoop  
 
 
Powered by Vodafone
NZ independent news