Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 


New Customer Service Centre for Christchurch


Hon Judith Collins
Minister of Justice

22 May 2013

New Customer Service Centre for Christchurch

Justice Minister Judith Collins today opened a new multi-jurisdictional Customer Service Centre and marked the returning of full registry services to the District and High Courts in central Christchurch.

The new centre in Durham Street provides a one-stop-shop for the Ministry of Justice, and will manage face-to-face customer interactions with court customers and lawyers for the District Court and the High Court.

“Christchurch’s Customer Service Centre is another example of the justice sector working smarter and delivering better public services,” Ms Collins says.

“The centre will also be a stepping stone towards even more integrated services being delivered through the Justice and Emergency Services Precinct, a key anchor project for the Christchurch rebuild.”

Features of the new centre include:

· Modern, open plan floor layout between court customers, lawyers and Ministry of Justice staff.

· Greater utilisation of technology enabling faster access to information and resolution of enquiries reducing the need for the customers to revisit.

· A single point where customers can pay fees, fines and reparations.

· A convenient ‘drop-box’ for lawyers to use when dropping off information to the Registries.

· Private meeting rooms for staff to meet with customers including lawyers.

“The new Customer Service Centre follows excellent progress across the sector’s Better Public Services (BPS) results to December 2012, showing a 9 per cent reduction in total crime rate (down from 983 to 891 crimes per 10,000 people) and a 7 per cent reduction in violent crime (down from 109 to 102 crimes per 10,000 people).

“We are continually developing smarter ways to ensure access to justice. This Government is delivering better public services, and a safer New Zealand,” Ms Collins says.

BPS targets for the justice sector are to reduce the total recorded crime rate by 15 per cent, the recorded violent crime rate by 20 per cent, the youth crime rate by 5 per cent and the reoffending rate by 25 per cent by 2017.

ENDS



© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Greens: Russel Norman To Stand Down As Co-Leader

Green Party Co-leader Dr Russel Norman has announced today that he will stand down as leader at the party’s Annual General Meeting in May. Dr Norman will remain as Co-leader and retain his finance and climate change portfolios until the AGM.

“After nearly a decade as Co-leader, now is a good time to find a new challenge for myself, and to spend more time with my family” said Dr Norman.

“This is my ninth year as Co-leader and I think it’s time for a change. Now is a good time for new leadership for the Party. My replacement will start from a strengthened base and will have a full parliamentary term to establish himself in the role and take the Greens into government in 2017." More>>

 

Gordon Campbell: On The Eleanor Catton Rumpus

If anyone was in doubt about the accuracy of the comments made in India by Eleanor Catton, the reaction from some quarters here at home has gone a long way to proving her point… More>>

ALSO:

More Rent Assistance, Less State-Owned Housing: John Key Speech - Next Steps In Social Housing

"We are going to ensure that more people get into social housing over the next three years, whether that is run by Housing New Zealand or a community provider. The social housing budget provides for around 62,000 income-related rent subsidies a year. We are committed to increasing that to around 65,000 subsidies by 2017/18, which will cost an extra $40 million a year." More>>

ALSO:

The Future Of Work: Andrew Little - State Of The Nation 2015

In 2005 when I led the EPMU we worked together with Air New Zealand to find a way to keep engineering jobs that were heading overseas. A lot of these workers were people I’d known for years and they were facing not just losing their jobs but not being able to find the kind of work they do without going overseas. A lot of people were facing personal and financial upheaval.... More>>

ALSO:

Gordon Campbell: On The Sabin Case, The Pressures On Greece And (Songs About) Coyotes

Mike Sabin is a National MP, and the current chairman of Parliament’s law and order committee. Yet reportedly, he is being investigated by the Police over an assault complaint... However, the PM will not comment on any aspect of the story. More>>

ALSO:

Houses, ISIS, King (& Catton): PM Post-Cabinet Press Conference

The Prime Minister met with reporters to discuss: • Social housing, the Auckland housing market • The prospect of joining international forces to combat ISIS • David Bain’s compensation • The lowering of the flag for the King of Saudi Arabia's death ... More>>

ALSO:

Gordon Campbell: On Tomorrow’s Speeches By John Key And Andrew Little

The Key government has already kicked off the political year on a stridently ideological note, with Environment Minister Nick Smith choosing to lay all manner of sins at the door of the RMA. Tomorrow, the government will wheeling out its best salesman – Prime Minister John Key – to sell its plans for state housing… . More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
Parliament
Search Scoop  
 
 
Powered by Vodafone
NZ independent news