Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 


Better broadband information for consumers goes live

Better broadband information for consumers goes live

Communications and Information Technology Minister Amy Adams has welcomed the introduction of a code of practice to improve the transparency of broadband product information for consumers.

The code has been developed by the Telecommunications Forum (TCF) in response to a request from Ms Adams that improvements be made to make broadband offerings easier to understand and compare.

“Consumers can now see the same basic set of information about competing broadband plans being offered by the main telecommunications companies,” Ms Adams says.

“As the Ultra-Fast Broadband build progresses, the number of people signing up for broadband is continuing to increase, as well as the number of retail providers.

“These changes will make it easier for people to compare what different providers are offering, and to know if they are signing up for a package that meets their needs.”

The code covers existing residential, fixed-line broadband plans, as well as UFB. The code is compulsory for TCF members.

Standard information for consumers now includes all costs, termination fees, minimum contract periods, service availability, contract term, data caps and any traffic management policies that could affect speeds or access. The information is expressed using consistent terminology, in an agreed format.

It also requires information about broadband speeds to be verified by an independent testing service, so customers have a clearer understanding of what speeds they can expect. This aspect is continuing to be developed.

“The code of practice is a good start towards greater transparency for consumers, however I would like to see the code extended in future to include mobile and wireless broadband,” Ms Adams says.

For more information about the code of practice, go to: http://www.tcf.org.nz/bpd

Ends

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

AMA: Scoop's 'Invisible Paywall'

Operation Chrysalis: The Final Countdown - Thanks & There's Still Time To Pledge

Phew! We are now counting down the hours to the end of this crowd-funding campaign at 11pm on Sunday. Thankyou to all those Scoop readers and supporters who have pledged already. You have been awesome. But this is not over yet. More>>

 
 

PARLIAMENT TODAY:

IPCA Reports: Significant Problems In Police Custody

In releasing two reports today, the Independent Police Conduct Authority has highlighted a number of significant problems with the way in which Police deal with people who are detained in Police cells. More>>

ALSO:

Inspector-General of Intelligence and Security: Inquiry Into GCSB Pacific Allegations

The complaints follow recent public allegations about GCSB activities. The complaints, and these public allegations, raise wider questions regarding the collection, retention and sharing of communications data. More>>

ALSO:

TPPA Investment Leak: "NZ Surrender To US" On Corporates Suing Governments

Professor Jane Kelsey: ‘As anticipated, the deal gives foreign investors from the TPPA countries special rights, and the power to sue the government in private offshore tribunals for massive damages if new laws, or even court decisions, significantly affected their bottom line’. More>>

ALSO:

Werewolf: The Myth Of Steven Joyce

Gordon Campbell: The myth of competence that’s been woven around Steven Joyce – the Key government’s “Minister of Everything” and “Mr Fixit” – has been disseminated from high-rises to hamlets, across the country... More>>

ALSO:

RMTU: No Public Submissions On International Government Procurement Deal

“The government is preparing to assent to the Government Procurement Agreement, a World Trade Organisation Treaty which opens up New Zealand Government contracts to foreign companies and closes the door on local businesses and their workers. However the Foreign Affairs, Defence and Trade Select Committee is refusing to take public submissions on the decision.” More>>

ALSO:

Gordon Campbell:
On Pacific Spying

So New Zealand spied on its friends and allies in the Pacific – and has not only been passing on the results to the NSA, but has apparently passed on the details of the Pacific’s relations with Taiwan to our other best friends, the Chinese. On the side, the Key government has also been using the security services to gauge the chances of Trade Minister Tim Groser landing the top job at the WTO... More>>

ALSO:

State Housing Transfer: Salvation Army Opts Out

The Salvation Army has decided against negotiating with Government for the transfer of Housing New Zealand stock.
More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
Parliament
Search Scoop  
 
 
Powered by Vodafone
NZ independent news