Parliament

Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 

Minister pleased with successful StudyLink peak season

Minister pleased with successful StudyLink peak season

Associate Social Development Minister Chester Borrows has today congratulated StudyLink staff on a highly successful Student Allowance and Loan peak season.

“StudyLink faces an incredibly challenging workload, with more than 300,000 applications for financial support to process in only a few months,” says Mr Borrows.

“This year StudyLink put in place a collection of changes designed to smooth out the pressure of the peak season. This included increasing the number of permanent staff, improving training for temporary staff and being more proactive in their communication with students.

“The result of this was thousands of applications sorted earlier in the summer and a 55 per cent reduction in complaints – these are indicators which tell me this has been a real success.”

One of the most significant changes came from a suggestion from the New Zealand University Students Associations (NZUSA). This led to setting a target of 16 December for applications.

“More than 90,000 students applied by the 16th of December, which was 46 per cent more than the same time last year. Eighty five per cent of these applications were finalised by the major tertiary start date of 3 March with the balance requiring further information to be provided.

“This meant more students could start the academic year able to focus on their studies knowing they had their finances sorted,” says Mr Borrows.

“StudyLink prioritised these early applications, which really underlined the benefits for students who took action in response to the StudyLink messages to apply by 16 December.

“The constructive way that NZUSA has worked with StudyLink this peak season has made a real difference to students across the country, and I want to thank them for their help,” says Mr Borrows.

By the end of March, more than 170,000 students had applied for 2014 study with over 336,000 applications finalised. Having more applications in and finalised earlier meant that fewer students needed assistance at the last minute.

Ends

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Turei To Be Interviewed By MSD: Gordon Campbell On The Real Truth Deficit In Welfare

It has been astonishing to see the amount of time and energy being spent on what Greens co-leader Metiria Turei did or didn’t do properly as a beneficiary back in the early 1990s – as compared to how little time and energy is being put into the point of her personal example.

Turei was citing her case in order to query whether much has changed – especially when it comes down to whether the current benefit levels and targeting rules at WINZ are helping or hindering today’s beneficiaries to escape from poverty. More>>

 

Gordon Campbell: On The Bojo Visit

British Foreign Minister Boris Johnson is in town, just over a year since his political career peaked… and then wobbled off into a grey zone of indecision… Currently, Johnson is touring the former colonies, talking up the historical ties. More>>

ALSO:

Tertiary Ed: Government Responds To Productivity Commission

The work programme will focus on four key areas. • Creating a more student-centred system • Meeting the needs of industry through relevant, responsive, and supportive teaching • Improving performance across the system • Enabling and encouraging innovative new models and providers More>>

ALSO:

PM's Science Advisor: Youth Suicide In NZ Discussion Paper

The paper discusses the multiple factors involved in youth suicide and possible and evidence-based approaches to prevention. It points out the very different context in which young people now live their lives and the challenges of the transition from childhood to adulthood. More>>

ALSO:

Drug Deaths: Accurate Information Is Vital

Drug Foundation: The spike in hospital admissions and reported deaths in Auckland as a result of people taking unknown substances is not being helped by an information vacuum. More>>

ALSO:

Backing Dunne & Seymour: National Signals Election Intentions

“We are encouraging National supporters to give their electorate vote to ACT candidate, David Seymour, in Epsom, and United Future candidate, Peter Dunne, in Ohariu – and their party vote to National." More>>

ALSO:

Climate Policy: Govt's New Proposals For ETS

“Last year, as a result of stage one of the review, we announced the phase out of the one-for-two measure in the ETS. I am now announcing further changes as a result of stage two of the review.” More>>

ALSO:

PM's Press Conference: Boris, Infrastructure, Immigration, Drugs

Prime Minister Bill English opened this week's post-cabinet press conference by revisiting that day's announcement of 'Crown Infrastructure Partners'... More>>

 
 
 
 
 

LATEST HEADLINES

  • PARLIAMENT
  • POLITICS
  • REGIONAL
 
 

Featured InfoPages

Opening the Election