Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search


Minister pleased with successful StudyLink peak season

Minister pleased with successful StudyLink peak season

Associate Social Development Minister Chester Borrows has today congratulated StudyLink staff on a highly successful Student Allowance and Loan peak season.

“StudyLink faces an incredibly challenging workload, with more than 300,000 applications for financial support to process in only a few months,” says Mr Borrows.

“This year StudyLink put in place a collection of changes designed to smooth out the pressure of the peak season. This included increasing the number of permanent staff, improving training for temporary staff and being more proactive in their communication with students.

“The result of this was thousands of applications sorted earlier in the summer and a 55 per cent reduction in complaints – these are indicators which tell me this has been a real success.”

One of the most significant changes came from a suggestion from the New Zealand University Students Associations (NZUSA). This led to setting a target of 16 December for applications.

“More than 90,000 students applied by the 16th of December, which was 46 per cent more than the same time last year. Eighty five per cent of these applications were finalised by the major tertiary start date of 3 March with the balance requiring further information to be provided.

“This meant more students could start the academic year able to focus on their studies knowing they had their finances sorted,” says Mr Borrows.

“StudyLink prioritised these early applications, which really underlined the benefits for students who took action in response to the StudyLink messages to apply by 16 December.

“The constructive way that NZUSA has worked with StudyLink this peak season has made a real difference to students across the country, and I want to thank them for their help,” says Mr Borrows.

By the end of March, more than 170,000 students had applied for 2014 study with over 336,000 applications finalised. Having more applications in and finalised earlier meant that fewer students needed assistance at the last minute.


© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines



Gordon Campbell: On John Key’s Trip To Iraq

In the embedded press coverage on this trip, the absence so far of any evaluation of the wider context of what New Zealand thinks it is doing at Camp Taji has been striking. More>>


Labour: Parata Puts Brakes On Charter School Appraisal

“When the Ministry of Education recommended they compare the achievements of children at charter schools to those of their counterparts at state schools, the documents show Hekia Parata specifically prohibited them from doing so." More>>


Bad Day For Universities: Gun, Bomb Threats On Three Campuses

Dunedin Police are continuing their investigation into the threat made against the University of Otago. Staff are following a number of lines of inquiry, and police are working to verify the authenticity and source of the post. More>>


Gordon Campbell: On The TPP Deal Reached In Atlanta

Yes, the TPP has helped to knock a few points off the tariffs facing our exporters. Yet some of those alleged dollar gains may well have been made regardless over time – and without the negative baggage of the concessions in the non-trade areas (intellectual property, copyright extensions, investor-state dispute mechanisms etc) that the TPP deal also brings in its wake. More>> (Cartoon by Dave Wolland)

Public Summaries:


Wellington.Scoop: Serco – First The Prisons, And Now It Wants To Run The Trains

As the government continues its inquiry into Serco’s discredited administration of Mt Eden prison in Auckland, here in Wellington there’s further scrutiny of the British outsourcing company – because it’s competing to take over the running of our commuter trains. More>>


Pre-Signing: Gordon Campbell On The TPP Countdown

To date, the Key government has been unwilling to share any information about this TPP deal until it is too late for outraged public opinion to affect the outcome... the disclosure process is likely to consist of a similarly skewed and careful exercise in spin. More>>


Australia Deportations: English Relaxed On Immigration Centre Conditions

Labour's Annette King: “There have been numerous reports from inside these detention centres on just how bad conditions are... If they were being held in any other foreign jail, I imagine Mr English would be somewhat concerned. More>>


Schools: Achievement-Based Funding Would Be A Disaster

The Education Minister’s speech to the PPTA Conference raising the spectre of achievement data driving a new funding system would be disastrous, says NZEI Te Riu Roa. More>>

  • Video Out-Link - PPTA Annual Conference 2015 on Livestream (Q+A dicussion suggests funding would be directed to less successful schools.)

  • ALSO:

    ECE Report:

    Get More From Scoop



    Search Scoop  
    Powered by Vodafone
    NZ independent news