Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 


Minister pleased with successful StudyLink peak season

Minister pleased with successful StudyLink peak season

Associate Social Development Minister Chester Borrows has today congratulated StudyLink staff on a highly successful Student Allowance and Loan peak season.

“StudyLink faces an incredibly challenging workload, with more than 300,000 applications for financial support to process in only a few months,” says Mr Borrows.

“This year StudyLink put in place a collection of changes designed to smooth out the pressure of the peak season. This included increasing the number of permanent staff, improving training for temporary staff and being more proactive in their communication with students.

“The result of this was thousands of applications sorted earlier in the summer and a 55 per cent reduction in complaints – these are indicators which tell me this has been a real success.”

One of the most significant changes came from a suggestion from the New Zealand University Students Associations (NZUSA). This led to setting a target of 16 December for applications.

“More than 90,000 students applied by the 16th of December, which was 46 per cent more than the same time last year. Eighty five per cent of these applications were finalised by the major tertiary start date of 3 March with the balance requiring further information to be provided.

“This meant more students could start the academic year able to focus on their studies knowing they had their finances sorted,” says Mr Borrows.

“StudyLink prioritised these early applications, which really underlined the benefits for students who took action in response to the StudyLink messages to apply by 16 December.

“The constructive way that NZUSA has worked with StudyLink this peak season has made a real difference to students across the country, and I want to thank them for their help,” says Mr Borrows.

By the end of March, more than 170,000 students had applied for 2014 study with over 336,000 applications finalised. Having more applications in and finalised earlier meant that fewer students needed assistance at the last minute.

Ends

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

 

Gordon Campbell: On The Ombudsman’s Verdict On Paula Rebstock And Ian Rennie

Unfortunately, the brave and damning report by Ombudsman Ron Paterson on the “flawed” and “unfair” inquiry conducted by Dame Paula Rebstock into events at MFAT pulls back the veil on a far wider issue. More>>

ALSO:

Charities' Report: Stressed Families - Overstretched Services

“Like so many of the whānau and families they serve social service organisations are under huge financial stress. The support demanded from desperate people in communities is far outreaching the resources available.” More>>

ALSO:

Detention: Wellingtonians Protest Treatment Of Refugees

Peace Action Wellington (PAW) and around 50 Wellingtonians blockaded the Australian High Commission, creating a symbolic detention centre to protest the Australian Government's policy of mandatory offshore detention for refugees and asylum seekers. More>>

ALSO:

Diver's Alarums: Breach Means Training Provider Must Repay $1.47 Million

The New Zealand School of Outdoor Studies is to repay $1.47 million (GST-exclusive) to the Tertiary Education Commission (TEC) following an investigation which showed that some student enrolments between 2009 -2014 could not be validated and that courses were under-delivered against their agreement with the TEC. More>>

ALSO:

Education: Government Plans Suggest Bulk Funding Return

Plans by the Government to return to bulk funding are likely to see increased class sizes and schools most in need missing out on much-needed resources, Labour’s Acting Education spokesperson Grant Robertson says. More>>

ALSO:

Interim Report: Auckland Looks Long Term To Pay-Per-Km Road Pricing

Aucklanders can expect to be paying variable rates per kilometre to travel on the city's most congested roads under an emerging transport strategy being formulated by the government and the Auckland Council. More>>

ALSO:

Despite Promises: Government Extends Iraq Deployment

Cabinet has agreed to extend New Zealand’s contribution to the joint New Zealand-Australia mission to train Iraqi Security Forces until November 2018. More>>

ALSO:

On The 'Terrorism' Card:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
 
Parliament
Search Scoop  
 
 
Powered by Vodafone
NZ independent news