Parliament

Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 

Minister pleased with successful StudyLink peak season

Minister pleased with successful StudyLink peak season

Associate Social Development Minister Chester Borrows has today congratulated StudyLink staff on a highly successful Student Allowance and Loan peak season.

“StudyLink faces an incredibly challenging workload, with more than 300,000 applications for financial support to process in only a few months,” says Mr Borrows.

“This year StudyLink put in place a collection of changes designed to smooth out the pressure of the peak season. This included increasing the number of permanent staff, improving training for temporary staff and being more proactive in their communication with students.

“The result of this was thousands of applications sorted earlier in the summer and a 55 per cent reduction in complaints – these are indicators which tell me this has been a real success.”

One of the most significant changes came from a suggestion from the New Zealand University Students Associations (NZUSA). This led to setting a target of 16 December for applications.

“More than 90,000 students applied by the 16th of December, which was 46 per cent more than the same time last year. Eighty five per cent of these applications were finalised by the major tertiary start date of 3 March with the balance requiring further information to be provided.

“This meant more students could start the academic year able to focus on their studies knowing they had their finances sorted,” says Mr Borrows.

“StudyLink prioritised these early applications, which really underlined the benefits for students who took action in response to the StudyLink messages to apply by 16 December.

“The constructive way that NZUSA has worked with StudyLink this peak season has made a real difference to students across the country, and I want to thank them for their help,” says Mr Borrows.

By the end of March, more than 170,000 students had applied for 2014 study with over 336,000 applications finalised. Having more applications in and finalised earlier meant that fewer students needed assistance at the last minute.

Ends

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Budget '17: Budget Spends Down Future Surpluses

Tax cuts for every working New Zealander, targeted to low and middle income earners, more generous assistance for families and renters, and a massive spend-up on public services infrastructure mark Finance Minister Steven Joyce’s election year Budget.

The package of changes to income tax thresholds, the Working for Families programme, and the Accommodation Supplement is the Budget’s political centrepiece and will cost $2 billion a year. More>>

Scoop Full Coverage: of Budget Announcements & Reaction
Latest: Scoop Search

ALSO:

 
 

Auditor-General Stands Down For Investigation: Gordon Campbell On (Not) Taking Responsibility

So Martin Matthews, our current Auditor-General wishes he could have detected “earlier” the fraud that occurred on his watch at the Ministry of Transport. Hmmm. But he could have detected it earlier, surely? That’s the point. More>>

ALSO:

NGOs Pleased: Govt To Halt Collection Of Client Data

Brenda Pilott, the chair of ComVoices and national manager of Social Service Providers Aotearoa, congratulates the government on its decision to call a halt to the collection of individual client data until the concerns of not-for-profit service providers have been worked through. More>>

ALSO:

Gosh: Blasphemy Law Repeal Struck Down

Chris Hipkins, the MP who tabled a Supplementary Order Paper to add our Blasphemy Law to the Statutes Repeal Bill, said this was a "sad day for freedom of speech, tolerance, and leadership". More>>

ALSO:

Gordon Campbell: On The Navy’s Dealings With Fat Leonard, And Twin Peaks

At an official level, our “she’ll be right” attitude routinely spills over into a keen resentment of anyone who suggests the outcomes may be less than satisfactory… The Navy has now gone one step beyond. It won’t even ask itself whether it did a good job. More>>

ALSO:

NZDF: Fifth Rotation Of Troops Heads To Iraq

The fifth rotation of New Zealand Defence Force troops left today for a six-month mission training Iraqi soldiers. More>>

ALSO:

Gordon Campbell: On The Demonising Of Iran

Will New Zealand still be willing to pursue its recent trade overtures to Iran, now that US President Donald Trump has used his speech in Riyadh to single out Iran as the main source of terrorism and instability in the Middle East? More>>

ALSO:

 
 
 
 

Opening The Election Supporters

 

LATEST HEADLINES

  • PARLIAMENT
  • POLITICS
  • REGIONAL
 
 

Featured InfoPages

Opening the Election