Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search


School pay continues improvement

School pay continues improvement

The latest Novopay complaints reports confirm the system is settling back into a more consistent and steady state after the busy start-of-year period.

Minister Responsible for Novopay Steven Joyce today released the reports on complaints and notifications received in regards to Pay Periods 1 and 2 of the schools’ payroll. Pay Period 1, the first of the new financial year, was paid on the morning of 2 April, and paid 88,944 people a total of $176.52 million.

The report for that pay shows complaints and notifications were received regarding 0.15 per cent of staff across the country, 35 staff were notified as not paid, 49 were overpaid, and 51 underpaid. Affected staff were from 106 schools or 4.38 per cent of schools in the payroll system.

Pay Period 2, was paid on the morning of 16 April, and paid 89,624 people a total of $177.07 million.

The report for that pay shows complaints and notifications were received regarding 0.09 per cent of staff across the country, 13 staff were notified as not paid, 30 were overpaid, and 40 underpaid. Affected staff were from 76 schools or 3.14 per cent of schools in the payroll system.

“The performance of the school payroll in Pay Periods 1 and 2 were back well within the 0.5 per cent acceptable steady state error rate as defined by the Novopay technical review and compares favourably with the same pay periods last year,” Mr Joyce says.

“Out of the last 26 pay periods, three have been above the acceptable error rate. These three pay periods (23, 24, and 25) were part of the busy start-of-year process that has historically caused problems due to the high number of transactions that need to be processed.”

Mr Joyce says while performance is now stable again from pay period to pay period, work continues to further improve the delivery of the school payroll system, including planned revisions to the service centre model and resolving outstanding overpayments and leave balances.

“We've listened to what school payroll administrators, principals and sector leaders have been saying about the service centre and its performance – especially during the start of the year – and we’re using their feedback to shape how we improve it,” Mr Joyce says.

Collecting the large number of outstanding overpayments remains a priority. As at 30 March this year, there were 17,374 overpayments worth $18.3 million dating back to when Novopay first started. More than half of that debt ($9.4 million) has so far been repaid, and the current repayment rate is around $1 million a month. $156,000 of the debt has been written off (due to each debt being below $100). While the Education Ministry continues to work with employees to recover overpayments, no-one is being referred to debt collection agencies.

Mr Joyce says sector and school feedback was also being used to improve the process around school annual accounts.

“The Ministry introduced changes this year that aimed to improve the accuracy of the data schools receive to complete their annual accounts. Last year there was some very significant Novopay-related errors,” Mr Joyce says.

“We appreciate that schools have been frustrated by some delays in receiving this information. The Ministry has apologised to them and has provided additional support to help them work through this process.”

Resolving the remaining issues with leave balances continues to be complex as each ticket often has multiple issues making them harder to clear quickly. There are around 3900 to be cleared – down from around 5000 in November last year.

Work on clearing bugs is on-going with good progress made over the last year. At the end of February 2013 there were 613 outstanding bugs of which 60 were classified as Category Two, or ‘very serious’. Now there are 235 outstanding bugs with only two Category Two bugs remaining.

Other planned changes in the next few months include improvements to the readability of payslips and regular administrative reports, as well as a project to reduce the complexity of the payroll system.

Percentage of staff about which complaints and notifications receivedNumber of Schools affected
Pay Period 20.09%76
Pay Period 10.15%106
Pay Period 260.19%138
Pay Period 250.78%*432
Pay Period 241.06%*#615
Pay Period 230.69%*268
Pay Period 220.18%68
Pay Period 210.25%92
Pay Period 200.34%166
Pay Period 190.19%111
Pay Period 180.079%62
Pay Period 170.093%68
Pay Period 160.084%58
Pay Period 150.21%118
Pay Period 140.18%133
Pay Period 130.15%108
Pay Period 120.12%109
Pay Period 110.21%151
Pay Period 100.27%173
Pay Period 90.12%76
Pay Period 80.22%156
Pay Period 70.26%177
Pay Period 60.30%197
Pay Period 50.39%234
Pay Period 40.42%247
Pay Period 30.26%166
Pay Period 20.44%264
Pay Period 12.14%^386
Pay Period 260.43%**232
Pay Period 251%**406
Pay Period 241.90%**447
Pay Period 232.20%**628

^ This was higher due to the one-off voluntary bonding error
* Start of school year pay 2014
** Start of school year pay 2013
# This was higher due to one-off Principal Career Structure payment error




© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines



Gordon Campbell: On John Key’s Trip To Iraq

In the embedded press coverage on this trip, the absence so far of any evaluation of the wider context of what New Zealand thinks it is doing at Camp Taji has been striking. More>>


Labour: Parata Puts Brakes On Charter School Appraisal

“When the Ministry of Education recommended they compare the achievements of children at charter schools to those of their counterparts at state schools, the documents show Hekia Parata specifically prohibited them from doing so." More>>


Bad Day For Universities: Gun, Bomb Threats On Three Campuses

Dunedin Police are continuing their investigation into the threat made against the University of Otago. Staff are following a number of lines of inquiry, and police are working to verify the authenticity and source of the post. More>>


Gordon Campbell: On The TPP Deal Reached In Atlanta

Yes, the TPP has helped to knock a few points off the tariffs facing our exporters. Yet some of those alleged dollar gains may well have been made regardless over time – and without the negative baggage of the concessions in the non-trade areas (intellectual property, copyright extensions, investor-state dispute mechanisms etc) that the TPP deal also brings in its wake. More>> (Cartoon by Dave Wolland)

Public Summaries:


Wellington.Scoop: Serco – First The Prisons, And Now It Wants To Run The Trains

As the government continues its inquiry into Serco’s discredited administration of Mt Eden prison in Auckland, here in Wellington there’s further scrutiny of the British outsourcing company – because it’s competing to take over the running of our commuter trains. More>>


Pre-Signing: Gordon Campbell On The TPP Countdown

To date, the Key government has been unwilling to share any information about this TPP deal until it is too late for outraged public opinion to affect the outcome... the disclosure process is likely to consist of a similarly skewed and careful exercise in spin. More>>


Australia Deportations: English Relaxed On Immigration Centre Conditions

Labour's Annette King: “There have been numerous reports from inside these detention centres on just how bad conditions are... If they were being held in any other foreign jail, I imagine Mr English would be somewhat concerned. More>>


Schools: Achievement-Based Funding Would Be A Disaster

The Education Minister’s speech to the PPTA Conference raising the spectre of achievement data driving a new funding system would be disastrous, says NZEI Te Riu Roa. More>>

  • Video Out-Link - PPTA Annual Conference 2015 on Livestream (Q+A dicussion suggests funding would be directed to less successful schools.)

  • ALSO:

    ECE Report:

    Get More From Scoop



    Search Scoop  
    Powered by Vodafone
    NZ independent news