Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 


Online government services proving very popular

Hon Peter Dunne

Minister of Internal Affairs


21 July 2014 Media Statement

Online government services proving very popular with Kiwis

Digital Government services are continuing to be a hit with New Zealand families, Internal Affairs Minister Peter Dunne said today.

"Kiwis are doing more of their government transactions digitally; by March this year, an average of 42 per cent of measured government service transactions were completed digitally – up from 30.4 per cent when measurement started in June 2012”, says Mr Dunne.

Good progress is being made towards the Government's target that an average of 70 per cent of New Zealanders' most common transactions with government will be completed in a digital environment by 2017.

"We'll meet the target if digital services continue to get less complicated in the eyes of New Zealanders – for example, through integrating government services that make sense to people's lives.

"It should be so easy to deal with government digitally that most people choose digital over other transactions such as office counters, fax or post. At the same time, services should always be high quality and meet people's needs.

"People want to get their business with government sorted quickly, accurately, and easily so they can get on with doing the things they want to do”, says Mr Dunne.

The Department of Internal Affairs, through the Better Public Services Result 10 Programme, measures digital uptake of ten of the most common government services, including adult passport renewals, filing an individual tax return, applying for Ministry of Social Development financial assistance, paying for vehicle licenses, and paying a Police fine.

The Better Public Service Results July update can be found at: www.ssc.govt.nz/better-public-services

Background

• Delivering better public services within tight fiscal constraints is one of the

Government’s four priorities. driving the Better Public Services (BPS) programme

• Within the BPS result area of 'improving interactions with government' Result

10 focuses on interactions between government and individual New Zealanders.

• The Department of Internal Affairs leads Result 10. It measures, brokers and

promotes progress in delivery government digital services, supporting work done

of government agencies.


© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

 

Gordon Campbell: On The Ombudsman’s Verdict On Paula Rebstock And Ian Rennie

Unfortunately, the brave and damning report by Ombudsman Ron Paterson on the “flawed” and “unfair” inquiry conducted by Dame Paula Rebstock into events at MFAT pulls back the veil on a far wider issue. More>>

ALSO:

Charities' Report: Stressed Families - Overstretched Services

“Like so many of the whānau and families they serve social service organisations are under huge financial stress. The support demanded from desperate people in communities is far outreaching the resources available.” More>>

ALSO:

Detention: Wellingtonians Protest Treatment Of Refugees

Peace Action Wellington (PAW) and around 50 Wellingtonians blockaded the Australian High Commission, creating a symbolic detention centre to protest the Australian Government's policy of mandatory offshore detention for refugees and asylum seekers. More>>

ALSO:

Diver's Alarums: Breach Means Training Provider Must Repay $1.47 Million

The New Zealand School of Outdoor Studies is to repay $1.47 million (GST-exclusive) to the Tertiary Education Commission (TEC) following an investigation which showed that some student enrolments between 2009 -2014 could not be validated and that courses were under-delivered against their agreement with the TEC. More>>

ALSO:

Education: Government Plans Suggest Bulk Funding Return

Plans by the Government to return to bulk funding are likely to see increased class sizes and schools most in need missing out on much-needed resources, Labour’s Acting Education spokesperson Grant Robertson says. More>>

ALSO:

Interim Report: Auckland Looks Long Term To Pay-Per-Km Road Pricing

Aucklanders can expect to be paying variable rates per kilometre to travel on the city's most congested roads under an emerging transport strategy being formulated by the government and the Auckland Council. More>>

ALSO:

Despite Promises: Government Extends Iraq Deployment

Cabinet has agreed to extend New Zealand’s contribution to the joint New Zealand-Australia mission to train Iraqi Security Forces until November 2018. More>>

ALSO:

On The 'Terrorism' Card:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
 
Parliament
Search Scoop  
 
 
Powered by Vodafone
NZ independent news