Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search


Online government services proving very popular

Hon Peter Dunne

Minister of Internal Affairs

21 July 2014 Media Statement

Online government services proving very popular with Kiwis

Digital Government services are continuing to be a hit with New Zealand families, Internal Affairs Minister Peter Dunne said today.

"Kiwis are doing more of their government transactions digitally; by March this year, an average of 42 per cent of measured government service transactions were completed digitally – up from 30.4 per cent when measurement started in June 2012”, says Mr Dunne.

Good progress is being made towards the Government's target that an average of 70 per cent of New Zealanders' most common transactions with government will be completed in a digital environment by 2017.

"We'll meet the target if digital services continue to get less complicated in the eyes of New Zealanders – for example, through integrating government services that make sense to people's lives.

"It should be so easy to deal with government digitally that most people choose digital over other transactions such as office counters, fax or post. At the same time, services should always be high quality and meet people's needs.

"People want to get their business with government sorted quickly, accurately, and easily so they can get on with doing the things they want to do”, says Mr Dunne.

The Department of Internal Affairs, through the Better Public Services Result 10 Programme, measures digital uptake of ten of the most common government services, including adult passport renewals, filing an individual tax return, applying for Ministry of Social Development financial assistance, paying for vehicle licenses, and paying a Police fine.

The Better Public Service Results July update can be found at: www.ssc.govt.nz/better-public-services


• Delivering better public services within tight fiscal constraints is one of the

Government’s four priorities. driving the Better Public Services (BPS) programme

• Within the BPS result area of 'improving interactions with government' Result

10 focuses on interactions between government and individual New Zealanders.

• The Department of Internal Affairs leads Result 10. It measures, brokers and

promotes progress in delivery government digital services, supporting work done

of government agencies.

© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines



1080 Threat: Police Arrest 60 Year Old Auckland Man

New Zealand Police have arrested a 60-year-old Auckland businessman in relation to the criminal blackmail threat to poison infant formula with 1080, made public in March this year. More>>


Canterbury Transition Bill First Reading: Government Hiding From ECan Submissions

The Government has radically reduced the amount of time for public submissions on their controversial ECan bill, says Labour’s Environment spokesperson Megan Woods... “Their shortened timeline could mean that instead of the usual six weeks, Cantabrians get just one week to submit their views on the bill." More>>


Gordon Campbell: On Our Apparent Inability To Stand Up To Australia

Alas, and only days before the first meeting between our Prime Minister John Key and the new Australian leader Malcolm Turnbull, this country is showing no sign of standing up for itself. Quite the reverse. We seem to be rolling over, and making gestures of appeasement. More>>


Health Not-So-Many Benefits: Auditor-General On Scrapped Cost-Saving Plan

The Auditor-General decided to look into the costs and benefits of HBL’s work in the health sector and, where possible, identify lessons... We found that several factors contributed to the difficulties that befell HBL and, in particular, the Finance, Procurement and Supply Chain (FPSC) programme. More>>


Wikileaks: TPP Intellectual Property Rights Chapter Released

“If TPP is ratified, people in the Pacific-Rim countries would have to live by the rules in this leaked text,” said Peter Maybarduk, Public Citizen’s Global Access to Medicines Program Director. “The new monopoly rights for big pharmaceutical firms would compromise access to medicines in TPP countries. The TPP would cost lives.” More>>


Redundancies: 120 Laws To Be Repealed

The Statutes Repeal Bill will remove 120 pieces of superfluous legislation, and parts of eight other acts. It is being consulted on before it is introduced to Parliament. “The proposed Bill would reduce the total number of public Acts in force by more than 10%,” Mr Joyce says. More>>


Gordon Campbell: On John Key’s Trip To Iraq

In the embedded press coverage on this trip, the absence so far of any evaluation of the wider context of what New Zealand thinks it is doing at Camp Taji has been striking. More>>


Labour: Parata Puts Brakes On Charter School Appraisal

“When the Ministry of Education recommended they compare the achievements of children at charter schools to those of their counterparts at state schools, the documents show Hekia Parata specifically prohibited them from doing so." More>>


Bad Day For Universities: Gun, Bomb Threats On Three Campuses

Dunedin Police are continuing their investigation into the threat made against the University of Otago. Staff are following a number of lines of inquiry, and police are working to verify the authenticity and source of the post. More>>


Get More From Scoop



Search Scoop  
Powered by Vodafone
NZ independent news