Auditor General slams Shared Services project
Auditor General slams Shared Services project
The
Auditor-General’s Office could not have been more damning
about the 18 months spent on the Central Agency Shared
Services (CASS) project at the Finance and Expenditure
Committee this morning, says Maryan Street, Labour’s State
Services spokesperson.
“This project was to set up
shared services across three important, central departments,
namely the Department of Prime Minister and Cabinet (DPMC),
Treasury and the State Services Commission (SSC). Eighteen
months later, the Auditor-General’s Office discovered the
following:
· Not enough definition and
planning
· Getting to the start date was more
important than getting it right
· Weaknesses in
governance and management
· The original
consultant employed to be the Establishment Director left
midway through the change process for some unknown
reason
· Set up elements were not done
well
· There were incomplete measures for
monitoring and reporting on progress .
“In fact, the process could not have been more poorly handled,” said Maryan Street.
“This smacks of incompetent Ministers having an idea which may well be worthwhile, but no idea about how it should be executed. Never mind the process or the results, just get to the start date.”
“The cost of this debacle has been the loss of good, knowledgeable staff who have left because of a lack of consultation, good governance and planning. The Prime Minister, the Finance Minister and the State Services Minister are all responsible for this. The only way they can rescue this project is to ensure that all the Auditor-General’s recommendations are followed to the letter,” said Maryan Street.
ends