Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 


A better way to connect with government services


29 July 2014 Media Statement

A better way to connect with government services

New Zealanders will now have easier, simpler access to government services with the launch of a new, cross-government website, Internal Affairs Minister Peter Dunne announced today.

www.govt.nz is a revolutionary breakthrough in the way the public connects with government information and services because it’s designed from the outside-in – it’s based on real New Zealanders’ experience and feedback,” said Mr Dunne.

“It’s a radical departure from ‘traditional’ service portals because we have been guided by what users tell us they want, with content written in plain language and grouped by topic rather than agency.

“Our objective is to provide government information that is user-friendly without the usual jargon, making it easier for people to get what they need from government.”

Development of www.govt.nz was influenced by a similar site developed in the UK, www.gov.uk, which has proved wildly successful with UK users. The ground-breaking work by the New Zealand team is now in turn influencing government websites in Australia, Scotland and Canada.

Francis Maude, the UK’s Minister for the Cabinet Office, has sent New Zealand his congratulations on “reaching this milestone in its journey towards digital government”. He goes on to say: “We have learned a great amount from our co-operation with New Zealand and look forward to working even closer in future”.

“Changing the way citizens interact with government - and the ICT transformation needed to achieve this – represent the biggest reforms since the 1980s,” said Mr Dunne.

“When this Government laid out its expectations for a Better Public Service two years ago, we tasked Internal Affairs with achieving significant progress in Result Area 10: New Zealanders can complete their transactions with government easily.

“This is the latest step towards delivering on that challenge. The site will continue to change, based as always on user-testing and feedback, while the depth of content www.govt.nz holds for each service we provide will deepen, making it the central authoritative source of government information”.


© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Gordon Campbell:
On Anne Tolley’s
Callous Folly

Years ago, I remember someone in the Heath Ministry telling me off the record that regulatory oversight in this country largely consisted in ‘waiting for something to turn green or fall off somebody’ before the authorities would swing into action...

Last week’s conflict between Social Development Minister Anne Tolley and District Court judge Carolyn Henwood illustrated quite a few of the flaws in the system. More>>

 

Members’ Bills: Greens' Domestic Violence And Loans Bills Pulled From Ballot

Jan Logie’s Domestic Violence-Victims' Protection Bill introduces workplace protections for victims of domestic violence, including allowing victims to request paid domestic violence leave for up to 10 days... Gareth Hughes’ Bill allows Kiwis with student loans to defer their student loan repayments into a first home savings scheme. More>>

ALSO:

IPCA: Police Did Not 'Deliberately' Use Pepper Spray On 10-Year-Old

"When spraying the man, the officer did not properly consider the necessity of using pepper spray in a confined space, the likelihood that it would affect the other innocent passengers or the fact that he was using a more powerful spray." More>>

ALSO:

Donor Bill Passes: Full Income Compensation For Live Organ Donors

Unanimous cross-party support for the Compensation for Live Organ Donors Bill represents a critical step in reducing the burgeoning waiting list for kidney donations, according to Kidney Health New Zealand chief executive Max Reid. More>>

ALSO:

Earthquake Response: Emergency Legislation Prepared

Three new Bills have been drafted in the wake of the magnitude 7.8 earthquake on November 14 to ensure the government can enable affected communities to respond quickly and efficiently. More>>

ALSO:

Housing MPs: New Building(s) For Parliament

A new building will be erected on Parliament grounds to house Members of Parliament and their staff who currently work in leased accommodation in Bowen House. The plan has cross-Party support, apart from NZ First, said Parliament’s Speaker, Rt Hon David Carter. More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
Parliament
Search Scoop  
 
 
Powered by Vodafone
NZ independent news