Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 


Hospital patients asked for feedback

Hospital patients asked for feedback

Associate Health Minister Jo Goodhew is welcoming a new survey system which will ask hospital patients for their feedback.

“Every three months, 7500 patients will be sent a survey asking about their stay in hospital. The survey will cover everything from whether they were involved in decision-making about their treatment to whether they understood the advice they were given by their doctor,” says Mrs Goodhew.

A random selection of patients from across the country who have spent at least one night in hospital from today and until August 17 will be invited to take part in the first survey. Invitations to take part in the survey will be sent out on August 26th by email, text or letter depending on the patient’s hospital records.

“The survey takes only around six minutes to fill in, and will be anonymised to encourage patients to talk freely about their experiences,” says Mrs Goodhew.

“For the first time, hospitals will be able to receive this feedback as soon as the patient submits it, which means they will be able to respond to issues raised straight away.”

Responses will be collated to give each DHB a rating out of 10 in four areas: coordination, partnership, communication, and physical and emotional needs.

Developed by the Health Quality & Safety Commission, the survey will be the first time hospital patients’ feedback has been collected and measured in the same way across the country.

Some DHBs are also choosing to run surveys fortnightly, instead of quarterly, to give them extra information on their health care.

Results from the first survey will be published in October 2014.

ends


© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

#Kexit: Prime Minister John Key Announces Resignation

Prime Minister John Key has announced that he’s resigning as Prime Minister in seven days’ time. He made the unexpected announcement at a 12.45 press conference at Parliament, called with less than an hour’s notice.

“It has been an enormous privilege to be Prime Minister of New Zealand, and these last eight years have been an incredible experience. Throughout these years I have given everything I could to this job that I cherish, and this country that I love...“ More>>

Gordon Campbell: On The Key Resignation

The resignation of John Key is one thing. The way that Key and his deputy Bill English have screwed the scrum on the leadership succession vote (due on December 12) is something else again. It remains to be seen whether the party caucus – ie, the ambitious likes of Steven Joyce, Judith Collins, Paula Bennett, and Amy Adams – will simply roll over... More>>

 

Q+A: Labour's Michael Wood Wins Mt Roskill

Labour’s Michael Wood, who last night won a 6,000 vote majority in the Mt Roskill by-election, says the reason for the win was simple, clear messaging... More>>

ALSO:

Gordon Campbell: On Anne Tolley’s Callous Folly

Last week’s conflict between Social Development Minister Anne Tolley and District Court judge Carolyn Henwood illustrated quite a few of the flaws in the system. More>>

ALSO:

Members’ Bills: Greens' Domestic Violence And Loans Bills Pulled From Ballot

Jan Logie’s Domestic Violence-Victims' Protection Bill introduces workplace protections for victims of domestic violence, including allowing victims to request paid domestic violence leave for up to 10 days... Gareth Hughes’ Bill allows Kiwis with student loans to defer their student loan repayments into a first home savings scheme. More>>

ALSO:

IPCA: Police Did Not 'Deliberately' Use Pepper Spray On 10-Year-Old

"When spraying the man, the officer did not properly consider the necessity of using pepper spray in a confined space, the likelihood that it would affect the other innocent passengers or the fact that he was using a more powerful spray." More>>

ALSO:

Donor Bill Passes: Full Income Compensation For Live Organ Donors

Unanimous cross-party support for the Compensation for Live Organ Donors Bill represents a critical step in reducing the burgeoning waiting list for kidney donations, according to Kidney Health New Zealand chief executive Max Reid. More>>

ALSO:

Earthquake Response: Emergency Legislation Prepared

Three new Bills have been drafted in the wake of the magnitude 7.8 earthquake on November 14 to ensure the government can enable affected communities to respond quickly and efficiently. More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
More RSS  RSS News AlertsNews Alerts
 
 
Parliament
Search Scoop  
 
 
Powered by Vodafone
NZ independent news