Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 


Hospital patients asked for feedback

Hospital patients asked for feedback

Associate Health Minister Jo Goodhew is welcoming a new survey system which will ask hospital patients for their feedback.

“Every three months, 7500 patients will be sent a survey asking about their stay in hospital. The survey will cover everything from whether they were involved in decision-making about their treatment to whether they understood the advice they were given by their doctor,” says Mrs Goodhew.

A random selection of patients from across the country who have spent at least one night in hospital from today and until August 17 will be invited to take part in the first survey. Invitations to take part in the survey will be sent out on August 26th by email, text or letter depending on the patient’s hospital records.

“The survey takes only around six minutes to fill in, and will be anonymised to encourage patients to talk freely about their experiences,” says Mrs Goodhew.

“For the first time, hospitals will be able to receive this feedback as soon as the patient submits it, which means they will be able to respond to issues raised straight away.”

Responses will be collated to give each DHB a rating out of 10 in four areas: coordination, partnership, communication, and physical and emotional needs.

Developed by the Health Quality & Safety Commission, the survey will be the first time hospital patients’ feedback has been collected and measured in the same way across the country.

Some DHBs are also choosing to run surveys fortnightly, instead of quarterly, to give them extra information on their health care.

Results from the first survey will be published in October 2014.

ends


© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

 

Gordon Campbell: On The Challenges Of Keytruda Funding

All year, the availability of the new generation of anti-cancer drugs in New Zealand has been driven by political decisions, as much as by medical ones... More>>

ALSO:

Land Swap: Setback For Ruataniwha Scheme As Forest & Bird Wins Appeal

The Royal Forest & Bird Protection Society has won an appeal against a proposed land swap by the Department of Conservation which would have allowed 22 hectares of Ruahine Forest Park be flooded as part of the Ruataniwha Water Storage Scheme that will provide irrigation for farmers. More>>

ALSO:

Up: Official July Crime Stats Released

Official crime statistics for July 2016 show that Police recorded 11,171 more victimisations than the same period last year, which equates to a 2.3 per cent increase. More than three quarters of this increase can be attributed to burglaries. More>>

ALSO:

Gordon Campbell: On The Judith Collins Charm Offensive

Suddenly, Judith Collins is everyone’s new best friend. It isn’t an election year, but the Corrections/Police Minister is treating 2016 as an opportunity for a political makeover… Feel that the Police don’t attend burglaries often enough, or assiduously enough? She’s the peoples’ champ on that one. More>>

PM's Press Conference: Crime And Diplomacy

The Prime Minister's press conference today was dominated by foreign affairs and an open letter from the PM to the Chinese community on crime. More>>

ACC: Govt Caught In Unethical Cluster Bomb Investments

The ACC Fund admitted that it had $1.4 million invested in cluster munitions and nuclear weapons manufacturer Lockheed Martin. Before responding to the Green Party’s request for information,however, ACC sold its Lockheed investment and updated its ethical investment policy. More>>

ALSO:

Local Governments To Decide: Easter Trading Bill Passes

The union representing working people in the retail industry is condemning the Government for whipping its MPs to pass the controversial Shop Trading Hours Amendment Bill. More>>

ALSO:

Departure Speech: Governor-General’s State Farewell Luncheon

"...Unfortunately I was unable to get to the Antarctic, the Chatham Islands and the Kermadecs. A dicky heart thwarted our travel to the Antarctic; and even though I volunteered to parachute into the Kermadecs to join the Young Blake expedition, time, commitments and officials frustrated my plans to visit the Kermadecs and Chathams." More>>

ALSO:

New Research: Most Homeless People Working Or Studying

“The cost of housing has been rising without corresponding increases in income, whilst the number of state houses per capita has been in decline. Many low-income people are missing out on housing, whether we recognise them as ‘homeless’ or not. More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
 
Parliament
Search Scoop  
 
 
Powered by Vodafone
NZ independent news