Parliament

Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 

Insurance industry trumpets success but 8000 claims in limbo

Clayton
COSGROVE
EQC Spokesperson
Commerce Spokesperson

6 August 2014 MEDIA STATEMENT
Insurance industry trumpets success but has 8000 claims in limbo

The Insurance Council of New Zealand has trumpeted the industry’s success in Canterbury through a press release today despite having over 8000 claims still to begin real work, Labour’s EQC and Commerce spokesperson Clayton Cosgrove says.

“The insurance industry is completely out of touch with the needs of Cantabrians. By the ICNZ’s own numbers there are 8205 claims still sitting in limbo.

“These aren’t just numbers they are people who are unable to move on with their lives nearly four years on from the earthquakes. It is galling that the insurers are trumpeting a success.

“This is not good enough. Cantabrians do not believe such hype and propaganda from the insurance industry. It sticks in the craw.

“The industry’s release is even more infuriating coming after an article that showed thousands of Canterbury home-owners are still locked in insurance hell with up to 3000 EQC claims having to wait until next year.

“Cantabrians deserve better than this.

“A recent written question highlighted what Canterbury residents already knew - the situation is no better for EQC. It showed there are still 29,276 claims not yet resolved, half of which are just cash settlements so clearly there is dispute over the offers.

“The industry also takes a swipe at ‘advocates hyping up customer expectations’. Who are these advocates? Customers have not been hyped up. They expect to get what they pay for and for the industry to live up to its obligations. For instance, total replacement means just that. Settling within a reasonable time, not four years. Working with their customers, not fighting them.

“Labour recognises the pain Cantabrians are going through with insurers and EQC which is why we have a policy to set up a special Earthquake Court to cut through the huge backlog of insurance cases and ensure claimants have the ability to reach a binding arbitration and start to move on with their lives,” says Clayton Cosgrove.

--

5198 (2014). Hon Clayton Cosgrove to the Minister Responsible for the Earthquake Commission (30 May 2014): How many, if any, EQC home repair claims are in the process of reaching a settlement agreement?

Hon Gerry Brownlee (Minister Responsible for the Earthquake Commission) replied: I am advised EQC does not enter into ‘settlement agreements’ and only distinguishes between ‘resolved’ and ‘unresolved’. EQC considers a claim resolved when its statutory obligations to remedy the damage caused by the natural disaster event have been discharged to the claimant through either payment or repair. A breakdown of resolved and unresolved Canterbury claims as at 31 May 2014 is detailed in the attached table.


© Scoop Media

 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Gordon Campbell: On Whether Trump Is Likely To Be Impeached

'Tis the season to be jolly, and for wrapping a plea bargain under the Christmas tree for all ye formerly merry, Trump-connected gentlemen.

Reportedly, Michael Cohen, Paul Manafort and Michael Flynn have all been co-operating with the probe led by special counsel Robert Mueller.

Flynn has done 19 interviews so far. So what chance has the Trump presidency got of surviving, all things considered? More>>

 
 

Dealing Crackdown, Addiction Support: Government Action On Synthetics

The NZ Drug Foundation has welcomed the Government’s response to synthetic drug deaths. The response strikes a balance between giving law enforcement the tools they need to target criminal networks and changing drug law to make it easier for people to access help when they need it. More>>

ALSO:

Strategy Committee Unanimous: Wellington To Forge Ahead With Convention Centre

The three-storey Cable Street building, with around 18,000-square metres of floor space, will comfortably be able to host 1500 people for conventions. It includes a 1651sq m exhibition area that will attract international exhibitions too big for nearby Te Papa and provide an always-changing visitor attraction. More>>

ALSO:

Surveying The Surveillance: First IGIS Review Of Warrants Under New Act

The report sets out the Inspector-General’s interpretation of the new warrant provisions under the ISA and her expectations of the GCSB and NZSIS when they prepare warrant applications. More>>

SSC: 2018 Public Service Workforce Data Published

State Services Commissioner Peter Hughes has published the 2018 Our People, Public Service Workforce Data , which shows the Public Service is making significant progress in important areas. More>>

ALSO:

Sinking Cap: Auctions, Permanent Forests, Added To ETS

The move to auctions, signalled in an August consultation paper, will help put a cap on the number of emission units available over time. Annual announcements, looking forward five years, will help provide certainty for scheme participants, she said. More>>

ALSO:

Joint Select Committee Report: Achieving Smokefree 2025

In a historic first for select committees, the Māori Affairs Committee and the Health Committee presented their joint report on achieving the Smokefree 2025 goal to the House on Tuesday, 11 December 2018. More>>

"Shared Interests And Democratic Values": Peters To Visit USA

Deputy Prime Minister and Foreign Affairs Minister Winston Peters will travel to Washington D.C. for talks with US Secretary of State Michael R. Pompeo and other senior members of the US Administration. More>>

 
 
 
 
 

LATEST HEADLINES

  • PARLIAMENT
  • POLITICS
  • REGIONAL
 
 

InfoPages News Channels