Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 


Insurance industry trumpets success but 8000 claims in limbo

Clayton
COSGROVE
EQC Spokesperson
Commerce Spokesperson

6 August 2014 MEDIA STATEMENT
Insurance industry trumpets success but has 8000 claims in limbo

The Insurance Council of New Zealand has trumpeted the industry’s success in Canterbury through a press release today despite having over 8000 claims still to begin real work, Labour’s EQC and Commerce spokesperson Clayton Cosgrove says.

“The insurance industry is completely out of touch with the needs of Cantabrians. By the ICNZ’s own numbers there are 8205 claims still sitting in limbo.

“These aren’t just numbers they are people who are unable to move on with their lives nearly four years on from the earthquakes. It is galling that the insurers are trumpeting a success.

“This is not good enough. Cantabrians do not believe such hype and propaganda from the insurance industry. It sticks in the craw.

“The industry’s release is even more infuriating coming after an article that showed thousands of Canterbury home-owners are still locked in insurance hell with up to 3000 EQC claims having to wait until next year.

“Cantabrians deserve better than this.

“A recent written question highlighted what Canterbury residents already knew - the situation is no better for EQC. It showed there are still 29,276 claims not yet resolved, half of which are just cash settlements so clearly there is dispute over the offers.

“The industry also takes a swipe at ‘advocates hyping up customer expectations’. Who are these advocates? Customers have not been hyped up. They expect to get what they pay for and for the industry to live up to its obligations. For instance, total replacement means just that. Settling within a reasonable time, not four years. Working with their customers, not fighting them.

“Labour recognises the pain Cantabrians are going through with insurers and EQC which is why we have a policy to set up a special Earthquake Court to cut through the huge backlog of insurance cases and ensure claimants have the ability to reach a binding arbitration and start to move on with their lives,” says Clayton Cosgrove.

--

5198 (2014). Hon Clayton Cosgrove to the Minister Responsible for the Earthquake Commission (30 May 2014): How many, if any, EQC home repair claims are in the process of reaching a settlement agreement?

Hon Gerry Brownlee (Minister Responsible for the Earthquake Commission) replied: I am advised EQC does not enter into ‘settlement agreements’ and only distinguishes between ‘resolved’ and ‘unresolved’. EQC considers a claim resolved when its statutory obligations to remedy the damage caused by the natural disaster event have been discharged to the claimant through either payment or repair. A breakdown of resolved and unresolved Canterbury claims as at 31 May 2014 is detailed in the attached table.


© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

 

PARLIAMENT TODAY:

Royals: The Prince Of Wales And Duchess Of Cornwall To Visit

Prime Minister John Key welcomes today’s announcement that the Prince of Wales and The Duchess of Cornwall will visit New Zealand in November. This will be the second joint visit for Their Royal Highnesses to New Zealand. More>>

ALSO:

Tracey Martin Replaced: Ron Mark Is New New Zealand First Deputy Leader

Clayton Mitchell was the successful candidate for the Associate Whip position. Winston Peters was re-elected as Leader by the Caucus. Ron Mark was elected as the Deputy Leader with effect from 10am, Friday, 3rd July. More>>

ALSO:

Rebuild Rebrand: "Regenerate Christchurch" To Replace CERA

The regeneration of Christchurch will be the city’s focus for the next five years as local leadership progressively takes control of the rebuild, Canterbury Earthquake Recovery Minister Gerry Brownlee says. More>>

ALSO:

Nauru: Scholars Urge Minister To Act On Deteriorating Democracy

“Since the 2013 election in Nauru, there has been a series of disturbing developments on the islands that indicate a severe deterioration in the state of its parliamentary democracy and in the rule of law,” say the scholars. More>>

ALSO:

Foreign Affairs: NZ Begins Presidency Of UN Security Council

Prime Minister John Key has welcomed the start of New Zealand’s month-long Presidency of the United Nations Security Council in New York. More>>

ALSO:

Labour: Cash For Charter Schools, Mould For State Schools

“Recently released financial statements show the Whangarei charter school He Puna Marama received $3.9 million in government funding to the end of last year. Yet their audited accounts show they only spent $1.4 million on education, leaving almost $2.5 million over two years unaccounted for." More>>

ALSO:

Kiwirail Plans Shift From Electric: National Urged Not To Take Backwards Step

The National Government shouldn’t drag New Zealand backwards by replacing its climate friendly electric trains with carbon-polluting diesel trains, the Green Party said today. More>>

ALSO:

Capital Connection:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
 
Parliament
Search Scoop  
 
 
Powered by Vodafone
NZ independent news