Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search


Insurance industry trumpets success but 8000 claims in limbo

EQC Spokesperson
Commerce Spokesperson

Insurance industry trumpets success but has 8000 claims in limbo

The Insurance Council of New Zealand has trumpeted the industry’s success in Canterbury through a press release today despite having over 8000 claims still to begin real work, Labour’s EQC and Commerce spokesperson Clayton Cosgrove says.

“The insurance industry is completely out of touch with the needs of Cantabrians. By the ICNZ’s own numbers there are 8205 claims still sitting in limbo.

“These aren’t just numbers they are people who are unable to move on with their lives nearly four years on from the earthquakes. It is galling that the insurers are trumpeting a success.

“This is not good enough. Cantabrians do not believe such hype and propaganda from the insurance industry. It sticks in the craw.

“The industry’s release is even more infuriating coming after an article that showed thousands of Canterbury home-owners are still locked in insurance hell with up to 3000 EQC claims having to wait until next year.

“Cantabrians deserve better than this.

“A recent written question highlighted what Canterbury residents already knew - the situation is no better for EQC. It showed there are still 29,276 claims not yet resolved, half of which are just cash settlements so clearly there is dispute over the offers.

“The industry also takes a swipe at ‘advocates hyping up customer expectations’. Who are these advocates? Customers have not been hyped up. They expect to get what they pay for and for the industry to live up to its obligations. For instance, total replacement means just that. Settling within a reasonable time, not four years. Working with their customers, not fighting them.

“Labour recognises the pain Cantabrians are going through with insurers and EQC which is why we have a policy to set up a special Earthquake Court to cut through the huge backlog of insurance cases and ensure claimants have the ability to reach a binding arbitration and start to move on with their lives,” says Clayton Cosgrove.


5198 (2014). Hon Clayton Cosgrove to the Minister Responsible for the Earthquake Commission (30 May 2014): How many, if any, EQC home repair claims are in the process of reaching a settlement agreement?

Hon Gerry Brownlee (Minister Responsible for the Earthquake Commission) replied: I am advised EQC does not enter into ‘settlement agreements’ and only distinguishes between ‘resolved’ and ‘unresolved’. EQC considers a claim resolved when its statutory obligations to remedy the damage caused by the natural disaster event have been discharged to the claimant through either payment or repair. A breakdown of resolved and unresolved Canterbury claims as at 31 May 2014 is detailed in the attached table.

© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines


Environment And Conservation: Changes To Our Oceans Pose Serious Concerns

New Zealand’s oceans, coasts, and marine wildlife are under growing pressure, according to the first national report from the Ministry for the Environment and Statistics New Zealand about the marine environment. More>>


Police Authority: Use Of Taser Was Disproportionate And Unjustified

The Independent Police Conduct Authority has found that an officer’s second use of a Taser on a mentally unwell Hokitika man was disproportionate and unjustified. More>>


Gordon Campbell: On Holidays, Hekia Parata And Badlands

Hekia Parata, adieu. Reportedly, she’s been ‘passionate’ about education. She has “bravely’ led the charge on the government’s education reforms. In the past week , many of the postscripts to Hekia Parata’s career as Education Minister have sounded like a schoolteacher desperately trying to find some reason why a D student can be marked up to C minus. More>>


Minister of Finance: Plan Shows $100 Billion Infrastructure Projects

Finance Minister Bill English has today launched the Government’s Ten Year Capital Intentions Plan (CIP) which shows a pipeline of $100.9 billion worth of infrastructure projects over the next decade. More>>


Werewolf: Safe Landings Gordon Campbell on the safety challenge to the Wellington runway extension.

The safety-related legal challenge revolves around the size of the 90 metre long Runway End Safety Area (RESA) being proposed for the runway extension. More>>


Environment Commissioner: We Need To Work Together On Climate Change And Farming

“The debate around agricultural emissions and the ETS has been polarised for too long,” said the Commissioner. “But the ETS is not the only way forward – there are other things that can be done.” More>>


NZ Super Fund: Seeking To Put A Market Price On Climate Change

Oct. 19 (BusinessDesk) - The New Zealand Superannuation Fund says it will devise a set of rules to assess investment winners and losers under climate change, a strategy that could rule out fossil fuels or producers such as current portfolio member Exxon ... More>>


Rejuvenation: Parata Will Not Contest 2017 Election

Education Minister and National List MP Hekia Parata has today announced that she will not be contesting the next election. She advised the Prime Minister of her decision earlier this year. More>>

Get More From Scoop



Search Scoop  
Powered by Vodafone
NZ independent news