Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 


Minister has failed to change ACC culture

12 August 2014

Minister has failed to change ACC culture

The latest damning report by the Auditor General shows that the ACC Minister has failed to fulfil her mission to fix the sick culture at ACC and real change will not come till a new Government is elected, the Green Party said today.

An investigation by the Auditor General, just published online, is critical of the way ACC handles complaints from complainants, describing it as “not effective”, non-responsive, flawed and failing at times to even record complaints as complaints.

“The Green Party is just one of several groups and individuals who have been pointing out the failures in the ACC complaints system for years,” Green Party ACC spokesperson Kevin Hague said.

“It’s unacceptable that it’s taken the Auditor General to report again before ACC takes long-standing concerns about its complaints process seriously.

“ACC Minister Judith Collins came into the job over two years ago claiming she’d fix up the culture of disentitlement at ACC, but this report shows she has failed in that mission.

“The only real solution is to change the Government and get ACC back to its core principles.

“Again, the Auditor General has shown that ACC views its role to be about cutting costs and its default position is to decline claimants and saving money.

“The Green Party has previously laid out a ten point plan for rehabilitating ACC and bring it back to the core principles it was founded on.

“The latest Auditor General investigation shows how an ACC ombudsman is urgently needed to deal with ACC’s poor complaints processes, and the high number of ACC decisions that are overturned on appeal.

“ACC is suffering from multiple system failures driven by a very sick culture that the Minister has failed to change,” Mr Hague said.

Link to Auditor General report here: http://www.oag.govt.nz/2014/acc-complaints


© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Gordon Campbell:
On Andrew Little’s Debut, Mockingjay, And Drunk Texting

John Key’s credibility has taken a hammering this week – at least among the 50% of the electorate who have always had doubts about him on that score.

The other substantial story of the week has been about Andrew Little’s debut as Labour leader, which has received top marks, especially among the 25% of the electorate still voting Labour. According to some reports, the Labour caucus has been ‘in seventh heaven’ about Little’s success this week in taking it to the government in the House. More>>

ALSO:

 
 

Parliament Today:

Gordon Campbell: On Government Arrogance

Right now, National is ramming anti-terrorism measures through Parliament. This legislation will grant the SIS the power to carry out 48 hour bouts of surveillance on anyone without a warrant, and will bestow on government the power to unilaterally revoke anyone’s passports and thus deny them the freedom to travel. More>>

ALSO:

Glenn Inquiry: Report Offers Solutions To Family Violence

The People’s Blueprint unveiled today by Sir Owen Glenn’s independent inquiry into child abuse and domestic violence outlines a new, more cohesive and effective system for reducing New Zealand’s alarmingly high family violence rates. More>>

ALSO:

Environment Commissioner: Changing Climate And Rising Seas - Understanding The Science

A rising sea will be with us for a long time to come – one way or another we will have to adapt. But how high and how fast the water rises will be influenced by the speed at which the world – including New Zealand – reduces greenhouse gas emissions over the coming decades. More>>

ALSO:

Key Texts With Whale Oil Released: PM Can’t Be Trusted Over Dirty Politics Defence - Greens

John Key’s answers to questions about dirty politics can’t be trusted, after he was forced to admit that he had misled journalists and Parliament about contact with attack blogger Cameron Slater, said the Green Party today.. More>>

ALSO:

Temporary Release Crackdown Continues: Corrections Review Of Phillip Smith Case

“The review by Corrections’ Chief Custodial Officer reveals that the plan for Smith’s series of temporary releases was overly ambitious and misinformed. He’s a highly manipulative and deceptive person who although technically eligible, should not have been considered for temporary release." More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
Parliament
Search Scoop  
 
 
Powered by Vodafone
NZ independent news