Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 


Hospital patients urged to give feedback

Hon Jo Goodhew

Associate Minister of Health

26 August 2014

Media Statement
Hospital patients urged to give feedback

Associate Health Minister Jo Goodhew is urging hospital patients to take part in a new survey asking them for feedback on their health care.

“Invitations to take part in the first of a new series of surveys will be sent today to 7500 people across New Zealand who spent at least one night in hospital from 4 to17 August 2014,” says Mrs Goodhew.

“I encourage people to fill in the survey, which is an important way of improving the quality of hospital care and understanding how well health services are working for patients and their families.

“The survey was developed by the Health Quality & Safety Commission, and is the first time hospital patients’ feedback has been collected and measured in the same way across the country.”

“DHBs will send the survey to randomly-selected patients at least once every three months.

“Some DHBs have chosen to add extra questions in addition to the core set of 20 questions to reflect local issues, and some are sending out the survey weekly or fortnightly to gain more information about their health care.”

Responses to the survey will be collated to give each DHB a rating out of 10 in four areas: coordination, partnership, communication, and physical and emotional needs.

Results of the first survey will be available on the Commission’s website in October 2014. Further information can be found at www.hqsc.govt.nz.

Background notes for Editors:

• Invitations to take part in the survey will be sent out by DHBs on 26 August by email, text or letter, depending on patients’ preferred contact method.

• The surveys will be anonymous unless patients choose to provide contact details to enable DHBs to address their specific concerns.

• Patients can fill in the survey online using a computer, tablet or smartphone, or can return the survey by post.

• Auckland, Counties Manukau and Capital & Coast DHBs will send out the survey weekly; Bay of Plenty, Canterbury and South Canterbury DHBs will send it out fortnightly.

• Survey responses will be sent to DHBs in real time, enabling them to deal immediately with issues raised by patients.


© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

 

Gordon Campbell: On Bank Scandals (And Air Crashes)

Last month, the Australian Securities and Investment Commission (ASIC) filed proceedings against Westpac over activities that have some distinct echoes of the Libor scandal. More>>

Budget: Health Funding Must Keep Up With Need

NZNO: “The nursing team has been doing more with less for years. It’s getting to the point that we’re really worried about our colleagues, our patients, our jobs and the level of health care available for people in our country." More>>

ALSO:

Emissions Inventory: Time For The Government To Do The Right Thing

It’s time for the National Government to step up and do the right thing to reduce climate pollution as data shows New Zealand’s greenhouse gas emissions are higher than ever, the Green Party said today. More>>

ALSO:

Budget 2016: More Partnership Schools To Open

Seven new schools will join the eight Partnership Schools already open, along with further new schools opening in 2017. “The growth of this policy is a reflection of the high level of interest from educators and community leaders,” Mr Seymour says. More>>

ALSO:

No Correspondence With English: Did Brownlee Make Up Sale Of Navy Ships ‘On The Hoof?’

Having revealed that several Royal New Zealand Navy vessels have not left port in years, New Zealand First is now asking the Minister of Defence to prove he did not come up with the idea of selling HMNZS Taupo and Pukaki until the media asked him. More>>

Housing Plans: Labour- Abolish Auckland Urban Boundary
The Government should rule out any possibility of an urban growth boundary in Auckland Council’s Unitary Plan if it is serious about fixing the housing crisis. More>>
Greens - State House Solution
The Homes Not Cars policy allows Housing New Zealand to retain its dividend and, in addition, would refund its tax, to spend on the emergency building of around 450 new state houses. More>>

ALSO:

Houses And Taxes: Post-Cabinet, Pre-Budget Press Conference

The Prime Minister said that the pre-budget announcements showed that his Government is “investing in a growing economy”. He re-affirmed the National Government’s commitment to lowering personal tax rates but that any such change must fit with the fiscal reality of the time. More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
 
Parliament
Search Scoop  
 
 
Powered by Vodafone
NZ independent news