Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search


Hospital patients urged to give feedback

Hon Jo Goodhew

Associate Minister of Health

26 August 2014

Media Statement
Hospital patients urged to give feedback

Associate Health Minister Jo Goodhew is urging hospital patients to take part in a new survey asking them for feedback on their health care.

“Invitations to take part in the first of a new series of surveys will be sent today to 7500 people across New Zealand who spent at least one night in hospital from 4 to17 August 2014,” says Mrs Goodhew.

“I encourage people to fill in the survey, which is an important way of improving the quality of hospital care and understanding how well health services are working for patients and their families.

“The survey was developed by the Health Quality & Safety Commission, and is the first time hospital patients’ feedback has been collected and measured in the same way across the country.”

“DHBs will send the survey to randomly-selected patients at least once every three months.

“Some DHBs have chosen to add extra questions in addition to the core set of 20 questions to reflect local issues, and some are sending out the survey weekly or fortnightly to gain more information about their health care.”

Responses to the survey will be collated to give each DHB a rating out of 10 in four areas: coordination, partnership, communication, and physical and emotional needs.

Results of the first survey will be available on the Commission’s website in October 2014. Further information can be found at www.hqsc.govt.nz.

Background notes for Editors:

• Invitations to take part in the survey will be sent out by DHBs on 26 August by email, text or letter, depending on patients’ preferred contact method.

• The surveys will be anonymous unless patients choose to provide contact details to enable DHBs to address their specific concerns.

• Patients can fill in the survey online using a computer, tablet or smartphone, or can return the survey by post.

• Auckland, Counties Manukau and Capital & Coast DHBs will send out the survey weekly; Bay of Plenty, Canterbury and South Canterbury DHBs will send it out fortnightly.

• Survey responses will be sent to DHBs in real time, enabling them to deal immediately with issues raised by patients.

© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines


Minister of Finance: Plan Shows $100 Billion Infrastructure Projects

Finance Minister Bill English has today launched the Government’s Ten Year Capital Intentions Plan (CIP) which shows a pipeline of $100.9 billion worth of infrastructure projects over the next decade. More>>


Werewolf: Safe Landings Gordon Campbell on the safety challenge to the Wellington runway extension.

The safety-related legal challenge revolves around the size of the 90 metre long Runway End Safety Area (RESA) being proposed for the runway extension. More>>


Environment Commissioner: We Need To Work Together On Climate Change And Farming

“The debate around agricultural emissions and the ETS has been polarised for too long,” said the Commissioner. “But the ETS is not the only way forward – there are other things that can be done.” More>>


NZ Super Fund: Seeking To Put A Market Price On Climate Change

Oct. 19 (BusinessDesk) - The New Zealand Superannuation Fund says it will devise a set of rules to assess investment winners and losers under climate change, a strategy that could rule out fossil fuels or producers such as current portfolio member Exxon ... More>>


Rejuvenation: Parata Will Not Contest 2017 Election

Education Minister and National List MP Hekia Parata has today announced that she will not be contesting the next election. She advised the Prime Minister of her decision earlier this year. More>>

Prisons Grow: Government Approves Plans For Increased Prison Capacity

Despite significant progress in reducing crime the number of prisoners has increased faster than projected. This is because the proportion of offenders charged with serious crimes has risen, meaning more people are being remanded in custody and serving more of their sentences in prison. More>>


Gordon Campbell: On Plastic Bag Activism, And Street Harassment

Amusing to see the Act Party experiencing another outbreak of young fogey-ism. What has aroused the ire of Act Leader David Seymour this time is the introduction of a Greens private members bill to the ballot process, calling for a 15 cents levy on plastic bags to reduce pollution. More>>


Unclear Weapons: US Navy Ship Cleared To Visit NZ For Navy's 75th

United States Navy ship, the USS Sampson, has been given clearance to visit New Zealand next month by Prime Minister John Key... “The process for considering the visit by the USS Sampson is the same as that used for all ships attending the International Naval Review." More>>


Get More From Scoop



Search Scoop  
Powered by Vodafone
NZ independent news