Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 


Hospital patients urged to give feedback

Hon Jo Goodhew

Associate Minister of Health

26 August 2014

Media Statement
Hospital patients urged to give feedback

Associate Health Minister Jo Goodhew is urging hospital patients to take part in a new survey asking them for feedback on their health care.

“Invitations to take part in the first of a new series of surveys will be sent today to 7500 people across New Zealand who spent at least one night in hospital from 4 to17 August 2014,” says Mrs Goodhew.

“I encourage people to fill in the survey, which is an important way of improving the quality of hospital care and understanding how well health services are working for patients and their families.

“The survey was developed by the Health Quality & Safety Commission, and is the first time hospital patients’ feedback has been collected and measured in the same way across the country.”

“DHBs will send the survey to randomly-selected patients at least once every three months.

“Some DHBs have chosen to add extra questions in addition to the core set of 20 questions to reflect local issues, and some are sending out the survey weekly or fortnightly to gain more information about their health care.”

Responses to the survey will be collated to give each DHB a rating out of 10 in four areas: coordination, partnership, communication, and physical and emotional needs.

Results of the first survey will be available on the Commission’s website in October 2014. Further information can be found at www.hqsc.govt.nz.

Background notes for Editors:

• Invitations to take part in the survey will be sent out by DHBs on 26 August by email, text or letter, depending on patients’ preferred contact method.

• The surveys will be anonymous unless patients choose to provide contact details to enable DHBs to address their specific concerns.

• Patients can fill in the survey online using a computer, tablet or smartphone, or can return the survey by post.

• Auckland, Counties Manukau and Capital & Coast DHBs will send out the survey weekly; Bay of Plenty, Canterbury and South Canterbury DHBs will send it out fortnightly.

• Survey responses will be sent to DHBs in real time, enabling them to deal immediately with issues raised by patients.


© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

 

Sector Opposes Bill: Local Government Bill Timeframe Extended

The Minister of Local Government Peseta Sam Lotu-Iiga has asked the Select Committee to extend the report back date for the Local Government Act 2002 Amendment Bill (No 2). More>>

ALSO:

Breed Laws Don’t Work: Vets On New National Dog Control Plan

It is pleasing therefore to see Louise Upston Associate Minister for Local Government calling for a comprehensive solution... However, relying on breed specific laws to manage dog aggression will not work. More>>

ALSO:

Not Waiting On Select Committee: Green Party Releases Medically-Assisted Dying Policy

“Adults with a terminal illness should have the right to choose a medically assisted death,” Green Party health spokesperson Kevin Hague said. “The Green Party does not support extending assisted dying to people who aren't terminally ill because we can’t be confident that this won't further marginalise the lives of people with disabilities." More>>

ALSO:

General Election Review: Changes To Electoral Act Introduced

More effective systems in polling places and earlier counting of advanced votes are on their way through proposed changes to our electoral laws, Justice Minister Amy Adams says. More>>

Gordon Campbell: On Our Posturing At The UN

In New York, Key basically took an old May 2 Washington Post article written by Barack Obama, recycled it back to the Americans, and still scored headlines here at home… We’ve had a double serving of this kind of comfort food. More>>

ALSO:

Treaty Settlements: Bills Delayed As NZ First Pulls Support

Ngāruahine, Te Atiawa and Taranaki are reeling today as they learnt that the third and final readings of each Iwi’s Historical Treaty Settlement Bills scheduled for this Friday, have been put in jeopardy by the actions of NZ First. More>>

ALSO:

Gordon Campbell: On The Damage De-Regulation Is Doing To Fisheries And Education, Plus Kate Tempest

Our faith in the benign workings of the market – and of the light-handed regulation that goes with it – has had a body count. Back in 1992, the free market friendly Health Safety and Employment Act gutted the labour inspectorate and turned forestry, mining and other workplace sites into death traps, long before the Pike River disaster. More>>

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
 
Parliament
Search Scoop  
 
 
Powered by Vodafone
NZ independent news