Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search


New video interpreting service launched

Hon Amy Adams

Minister for Communications

10 May 2016 Media Statement
New video interpreting service launched

Communications Minister Amy Adams has marked New Zealand Sign Language Week by announcing a new Video Interpreting Service for deaf and hearing impaired New Zealanders.

The Ministry of Business, Innovation and Employment has signed a contract with CSD New Zealand for the new service, which will be available from 1 July 2016. The new service combines two existing services – the Video Relay Service and the Video Remote Interpreting Service.

“Around 4000 New Zealanders use sign language as their primary way to communicate,” says Ms Adams.

“The new Video Interpreting Service helps reduce communication barriers for deaf people making it easier for them to interact with their friends and family. It assists them in parent-teacher interviews, medical appointments, and meetings with businesses and government agencies.”

The service links any deaf or hearing impaired person with a Video Interpreter and a hearing person.

The deaf participant uses New Zealand Sign Language to communicate with the interpreter via an internet video connection. The interpreter then relays the conversation to the hearing person on the telephone or through video (if the deaf and hearing parties are in the same room). The hearing person’s messages are then relayed by the interpreter to the deaf participant through sign language.

“The new Video Interpreting Service is free and will be available from 8.00 am to 8.00 pm Monday to Friday, and extend the typical hours of service by 4 hours per day, as the two current services are currently available from 9am to 5pm,” says Ms Adams.

New Zealand Sign Language Week runs from 9 May to 15 May. For more information see:


© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines

Pike River: Families Welcome Opening Of Drift

The group representing 29 of the Pike River Families - the Pike River Family Reference Group - has welcomed the unsealing of the mine at a private family event this morning...

“Watching those doors open and seeing the light enter that dark tunnel for the first time in years was incredibly emotional. We’ve known we are going back in for a year now, today it feels like it.

“This is the start of a journey that will end with truth and justice.” More>>


Shaw First Reading Speech: Climate Change Response Bill

Madam Speaker, today we begin the task of amending the Climate Change Response Act [2002], to fulfil the commitment that we have made, as a country, to limit global warming to no more than 1.5 degrees Celsius above pre-industrial levels. More>>


Report Released: Harmful Behaviour In Parliamentary Workplace

Rt Hon Trevor Mallard today released a report containing the findings and recommendations of the independent external review into harmful behaviour within the parliamentary workplace. More>>


Housing: More Unsold Kiwibuild Houses Bought By Govt

The Crown underwrite for unsold Kiwibuild homes has been triggered for a second time. Now lack of sales in Mike Greer's development in Canterbury and Auckland means the government has had to buy back seven more homes. More>>


camouflageGordon Campbell: Why We Shouldn’t Genuflect To Security

Reportedly most (and possibly all) of the Royal Commission investigation into the Christchurch mosque shootings will be closed to the general public and to the media… More>>

PM's Post-Cab: Pike, Bullying, Carbon...

Prime Minister Jacinda Ardern began her post-cabinet press conference by announcing that the zero carbon bill would have its first reading the Parliament this week. More>>

Budget Announcements: Family And Sexual Violence Response

The family and sexual violence package, which sits across eight portfolios, is the result of the first ever joint Budget bid from multiple government departments. More>>


Deals, Sanctions, Consultation: National's Foreign Policy Plan

“National will prioritise our relationship with the United States.. National will also further the strong and dynamic economic relationship with China." More>>


Taking Children Into State Care: Minister For Children On The Nation

Simon Shepherd: ... So, we’ve seen this jump in the number of newborn Maori babies being taken from their parents in the last three years. Is that because it’s a directive from Oranga Tamariki to get involved earlier? More>>





InfoPages News Channels