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Peters: A Mistake That Was Fixed
A Mistake That Was Fixed
Some media contacts have called to alert me about a possible story about superannuation.
“From what I can glean it is about the following:
• In early 2010 I applied for
superannuation, in the company of my partner, and in the
presence of a senior official at the Ministry of Social
Development.
“In July of this year, I was astonished to
receive a letter from the Ministry to advise there was an
error in my superannuation allowance and a request that I
meet with them.
“I immediately contacted and met the area manager of MSD.
“It was unclear on both sides how the error had occurred leading to a small fortnightly overpayment.
“Suffice to say, we agreed there had been an error.
• Within 24 hours the error and
overpayment had been corrected by me.
• I
subsequently received a letter from the area manager
thanking me for my prompt attention and confirming that the
matter was concluded to the Ministry’s
satisfaction.
“I am grateful to the Ministry for their courtesy and the professional and understanding way they handled this error.
“Like the Ministry I believed the matter had been put to rest.”
ENDS
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