Canterbury
Earthquake Recovery Minister Gerry Brownlee says the number
of cases being assessed by the Residential Advisory Service
a week after its launch is nearing 100.
“In the
first week of operation the service has received 250
contacts, over half of which have been able to be handled at
the call centre stage with referral to other agencies or
directly to the callers’ bank or insurance company,” Mr
Brownlee says.
“We have 91 more complex cases being
actively progressed, most of which are insurance related,
and I know the insurers and EQC are all intent of getting
these issues understood and resolved promptly.”
The
Residential Advisory Service was established following
thorough community consultation on the best way to support
the residents working through complicated issues relating to
their rebuilds and repairs.
For more information on
the service please visit
www.advisory.org.nz ends
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