Gordon Campbell | Parliament TV | Parliament Today | News Video | Crime | Employers | Housing | Immigration | Legal | Local Govt. | Maori | Welfare | Unions | Youth | Search


Name badges illegal - court

February 18, 2005

Name badges illegal - court

Attempts by the New Plymouth District Council to force staff to wear badges showing their full names have been ruled illegal.

The Employment Court has issued a judgment saying that the council’s instruction to staff that they must show their surnames on badges is unreasonable because it could endanger staff.

The workers’ union, the EPMU, has welcomed the decision, saying it is a victory for workers’ safety.

“The staff were happy to have their first names on badges, but feared that displaying their surnames could lead to them being tracked down at home and their families threatened,” said EPMU National Secretary Andrew Little.

Notes - Extract From Court Judgment Explaining How the Policy Began

In 2001 Ms Thurston prepared a report concerning security procedures and staff identification. That report said:

"For the purposes of being more customer friendly it is appropriate that staff are able to be identified by their name. In addition for security purposes it is appropriate that a photo also be part of any identification to ensure there is no one “masquerading” for another person. A third advantage is that for new staff it makes identifying other staff much easier and for staff who have been with the Council for awhile it gives them the ability to identify new staff members by name."

Mr Kerr-Newell announced the arrival of the ID badges in a letter to all staff dated 21 June 2003:

At last I tell you with great joy the new ID badges have arrived. In the run up to this momentous occasion I recall that there were a series of issues which got sucked into the discussion about customer emphasis and identity. I am sure these are all behind us. All members of staff who are employed by the New Plymouth District Council are required to wear their badge all the time they are at work, for the keener amongst you, you should feel free to wear them at home or in bed as well. … Your Badge Must Be Worn In A Visible And Prominent Position On Your Body. In General This Means On Your Left Or Right Shoulder.

It is vital that our customers know who we are and who they are dealing with when they approach any of us. Never forget our objective is “sensational customer service”.

In the week following the issue of badges to everyone I will be running a competition which will involve a prize for the person who can give me the largest list of names of people who forgot to put their badge on. People on the list will also be given an award the competition will be ongoing.


© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines

Scoop 3.0: How You Can Help Scoop’s Evolution

Entering into its third decade of operation, the Scoop news ecosystem is set to undergo another phase of transformation and evolution.

We have big plans for 2018 as we look to expand our public interest journalism coverage, upgrade our publishing infrastructure and offer even more valuable business tools to commercial users of Scoop. More>>


Speaking Of Transport: Public Engagement On Wellington Scenarios

“Our work on possible solutions for Wellington’s transport future is ongoing, but has progressed to the stage where we’re ready to share our ideas with the public and seek their feedback to help guide our next steps...” More>>


Parental Leave: National's Time-Sharing Change Fails

National has proposed a change to the Parental Leave and Employment Protection Amendment Bill that would allow both parents to take paid parental leave at the same time, if that is what suits them best. More>>


Train Free Thursday: Workers Strike To Defend Terms Of Employment

"They signed up to these conditions a year ago when they got the contract for Wellington's rail services. Now they're trying to increase profits by squeezing frontline workers." More>>


Seclusion: Ombudsman Emphasises Importance Of Monitoring

Disability Rights Commissioner Paula Tesoriero says that while there have been changes to the Education (Update) Amendment Act 2017 to prohibit the use of seclusion, the report is an important reminder of the importance of regular monitoring of schools. More>>


United Future History: "All Good Things Must End"

'We’re extremely proud of what we’ve achieved over the past 15 years, working alongside the government of the day, both National and Labour.' Mr Light told members on Monday. More>>

Gordon Campbell: On The TPP Outcome, And The Hobbit Law

Somehow the Trans Pacific Partnership trade deal has come lurching back from the dead – and as predicted in this column last week, the member countries gathered in Vietnam have announced a deal in broad principle, shunted aside until a later date the stuff on which they don’t agree, and declared victory. More>>

Agreeing To Differ: Greens Maintain Opposition To TPPA
“The Green Party has long opposed the TPPA. The new proposed deal, which came out of the weekend’s talks, still contains key ISDS concessions to corporations that put our democracy at risk, so our position remains the same,” said Green Party trade spokesperson Golriz Ghahraman. More>>


Monitoring Report: A New Chapter For Children’s Rights In New Zealand?

The Children’s Commissioner is calling on the country to embrace children’s rights to ensure their overall well-being. More>>





Featured InfoPages

Opening the Election