Scoop has an Ethical Paywall
Work smarter with a Pro licence Learn More

Gordon Campbell | Parliament TV | Parliament Today | News Video | Crime | Employers | Housing | Immigration | Legal | Local Govt. | Maori | Welfare | Unions | Youth | Search

 

Governor-General At National Conference

New Zealand Association of


Citizens Advice Bureaux Inc


Ngä Pokapü Whakahoki Pätai mai i te Iwi Whänui


Media Release


Governor - General Joins New Zealand Association of Citizens Advice Bureaux in Celebrating Success at National Conference

His Excellency The Governor –General of New Zealand, The Honourable Anand Satyanand, PCNZM will join over two hundred Citizens Advice Bureaux delegates as they celebrate their exceptional achievements at their annual conference in Nelson over the weekend of October 27-29.

In the 2005/2006 year the Association recorded the highest number of enquiries ever with 598,331 clients seeking advice on issues ranging from immigration, health and housing to taxation, budgeting and employment. This equates to one enquiry every twelve seconds.

As well as celebrating a bumper year, the Association is keen to share the spectacular results of the Colmar Brunton Client Satisfaction Survey which found that clients have an overall 95% satisfaction rate with Bureaux. This is one of the highest satisfaction scores that Colmar Brunton has ever measured. The service was so effective that 98% of clients born in New Zealand would recommend it. Thirty-six percent of Bureaux clients are migrants and 96% said they would recommend the service to others.

Chief Executive, Kerry Dalton says the results of the Colmar Brunton Client Satisfaction Survey will put smiles on the faces of the 2,600 volunteers who give on average, twenty-one hours a month to the CAB. It proves the value of the work they do. The results strongly affirm the quality systems in place that ensure every volunteer receives thorough training and every client the best possible service. They also demonstrate that the organisation has responded successfully to the changing needs of New Zealanders.

Advertisement - scroll to continue reading

Are you getting our free newsletter?

Subscribe to Scoop’s 'The Catch Up' our free weekly newsletter sent to your inbox every Monday with stories from across our network.

For over thirty years Citizens Advice Bureaux have been providing free, confidential information to members of the public in 85 locations from the Far North to Invercargill.

The New Zealand Association of Citizens Advice Bureaux aims to empower individuals by ensuring they have access to information and services. It also has a role in influencing social policy and services, both at a local and national level.

The work of the Association feeds strongly into the Government Priorities of Economic Transformation, Families Young and Old and National Identity.

His Excellency The Governor- General, will open the conference on Friday October 27 and give the keynote address. He will be accompanied by his wife, Mrs Susan Satyanand, who was a Citizens Advice Bureaux volunteer for nine years.

Organisers hope that the weekend’s interactive approach will provide an opportunity for delegates to make a significant contribution to the strategic direction of the organisation.


ENDS

© Scoop Media

Advertisement - scroll to continue reading
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines


Gordon Campbell: On The US Opposition To Mortgage Interest Deductibility For Landlords


Should landlords be able to deduct the interest on the loans they take out to bankroll their property speculation? The US Senate Budget Committee and Bloomberg News don't think this is a good idea, for reasons set out below. Regardless, our coalition government has been burning through a ton of political capital by giving landlords a huge $2.9 billion tax break via interest deductibility, while still preaching the need for austerity to the disabled, and to everyone else...
More


 
 

Government: Concerns Conveyed To China Over Cyber Activity
Foreign Minister Winston Peters has confirmed New Zealand’s concerns about cyber activity have been conveyed directly to the Chinese Government. “The Prime Minister and Minister Collins have expressed concerns today about malicious cyber activity... More

ALSO:


Government: GDP Decline Reinforces Government’s Fiscal Plan

Declining GDP for the December quarter reinforces the importance of restoring fiscal discipline to public spending and driving more economic growth, Finance Minister Nicola Willis says... More

ALSO:


Government: Humanitarian Support For Gaza & West Bank

Winston Peters has announced NZ is providing a further $5M to respond to the extreme humanitarian need in Gaza and the West Bank. “The impact of the Israel-Hamas conflict on civilians is absolutely appalling," he said... More


Government: New High Court Judge Appointed

Judith Collins has announced the appointment of Wellington Barrister Jason Scott McHerron as a High Court Judge. Justice McHerron graduated from the University of Otago with a BA in English Literature in 1994 and an LLB in 1996... More

 
 
 
 
 
 

LATEST HEADLINES

  • PARLIAMENT
  • POLITICS
  • REGIONAL
 
 

InfoPages News Channels


 
 
 
 

Join Our Free Newsletter

Subscribe to Scoop’s 'The Catch Up' our free weekly newsletter sent to your inbox every Monday with stories from across our network.