Gordon Campbell | Parliament TV | Parliament Today | News Video | Crime | Employers | Housing | Immigration | Legal | Local Govt. | Maori | Welfare | Unions | Youth | Search


Beneficiaries treated like 'second-class' citizens

Press release 8 April 2008

Study confirms beneficiaries treated like 'second-class' citizens

It comes as no surprise that the Kiwis Count Survey released today has found low public satisfaction with social assistance services", says Dr Louise Humpage, a sociologist at the University of Auckland. The survey found that only 52% of respondents are satisfied with their most recent service experience in this area, compared to 79% in environment and recreation and 75% in education and training.

"This finding supports my own research, where focus group participants believed many beneficiaries are treated like 'second-class' citizens and Work and Income officials and processes are the main culprit", said Dr Humpage, who is leading a new study on understandings of citizenship in New Zealand.

"Participants in focus groups gave example after example whereby Work & Income treated beneficiaries with disrespect - even while they displayed signs on the walls promoting client rights", says Dr. Humpage. Those on the Unemployment and Domestic Purposes benefits were treated the worst, while students and super annuitants did not feel as stigmatised.

"This is the result of the welfare policies we have seen since the 1990s which require many beneficiaries to run around meeting obligations that other New Zealand citizens don't have, just because they receive income support. This is having a negative impact on their sense of belonging and identity as New Zealanders".


© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines

Not Easy: Gordon Campbell On The Greens’ Ongoing Problems

Hard to treat the Greens’ belated decision to stand a candidate in Ohariu as being anything other than a desperation move, by a party whose own leadership is evidently concerned about its chances of survival...

A few months ago, the Greens felt able to forego that role in Ohariu in order to help a beleaguered Labour Party get its candidate Greg O’Connor across the line, and knock Peter Dunne out of the parliamentary frame. More>>


Gordon Campbell: On DHB Deficits And Free Trade

Currently the world is looking on aghast at the Trump administration’s plans to slash Obamacare, mainly in order to finance massive tax changes that will deliver most of their gains to the wealthy. Lives will be lost in the trade-off. Millions of Americans stand to lose access to the healthcare they need... More>>

Greens' Response: Slum-Like Rentals Exposed In Renting Review

“...The grim findings of the review are a wakeup call about the true state of rentals in this country. Too many renters are festering in slum-like conditions under the thumb of landlords who have largely unchecked powers and ignore tenants’ complaints when it suits them.” More>>


Gordon Campbell: On The Life And Times Of Peter Dunne

The unkind might talk of sinking ships, others could be more reminded of a loaded revolver left on the desk by his Cabinet colleagues as they closed the door behind them, now that the polls in Ohariu had confirmed he was no longer of much use to National. More>>


Gordon Campbell: On Labour’s Campaign Launch

One of the key motifs of Ardern’s speech was her repeated use of the phrase – “Now, what?” Cleverly, that looks like being Labour’s response to National’s ‘steady as it goes’ warning against not putting the economic ‘gains’ at risk. More>>


Lyndon Hood: Social Welfare, Explained

Speaking as someone who has seen better times and nowadays mostly operates by being really annoying and humiliating to deal with, I have some fellow feeling with the current system, so I’ll take this chance to set a few things straight.. More>>


Deregistered: Independent Board Decision On Family First

The Board considers that Family First has a purpose to promote its own particular views about marriage and the traditional family that cannot be determined to be for the public benefit in a way previously accepted as charitable... More>>


Transport Policies: Nats' New $10.5bn Roads Of National Significance

National is committing to the next generation of Roads of National Significance, National Party Transport Spokesperson Simon Bridges says. More>>





Featured InfoPages

Opening the Election