Beneficiary rights activist cancels benefit
A beneficiary rights activist has cancelled her benefit to draw attention to the vulnerability of beneficiaries’ private information following the revelation on Sunday that thousands o f private files were accessible though public internet kiosks at WINZ offices. Olive McRae, a domestic purposes beneficiary and spokesperson for Welfare Justice Dunedin, said she believed the incident was the largest breach of privacy of a government organisation in New Zealand history.
‘I have been raising concerns about the systemic institutional disregard for privacy within MSD for the past two years,’ Ms McRae said. ‘This large scale privacy breach is shocking but not surprising. What’s worse is that these issues have been raised time and time again by clients and advocacy groups across the country.
In 2009 the Minister accessed clients’ personal
information and leaked it to the media for political point
scoring. The Human Rights Commission and the Privacy
Commission raised concerns and ruled that her actions
constituted a breach of privacy. The Minister refused to
accept their findings, and threatened to do it again.
Earlier this year we had ten WINZ staff fired for accessing
clients’ private information. And now we find that the
entire IT infrastructure is in jeopardy.’
Although the
Ministry of Social Development had advised they would
investigate the kiosk privacy issue they had no plans to
deal with the broader issue of privacy in WINZ, she said.
The MSD refused to accept there was any issue with privacy
of clients files.
‘I went to WINZ on Tuesday seeking some assurances about my privacy, and requested my information be taken off the database and stored in hard copy until I could have an assurance from an independent auditor that my information was protected. I was assured the IT specialists were working until late at night trying to action my request. However today I found out that’s not the case. What has really happened is that it has taken MSD three days to formulate a political response.’
‘My information isn’t secure, so I see no option but to forfeit my benefit until they address my concern. I hope that my landlord won’t kick me out too fast, and the electricity company doesn’t cut the power right away, and I have enough food until Tuesday, but if I just feed the kids and not myself I’m sure we can survive a bit longer. ‘
16 October 2012
To Work & Income Dunedin Central
Office,
I am formally requesting all documentation on my
file that is held within your computer system to be
immediately removed from your data base.
I formally
request and give consent for all such information to be
manually copied and held in hard copy only.
Given the
systemic privacy issues that MSD continue to experience, I
no longer authorise any of the documentation that relates to
me or my children to be held on your insecure system.
I
have a right to protected privacy, which is something MSD
cannot assure any clients of at this time.
I expect this
done immediately and without delay as my privacy and the
privacy and safety of my children may currently be at
risk.
I will wait for this to be done in the waiting
area, and I would like a statement from a manager that this
task has been completed for verification
purposes.
ENDS