Gordon Campbell | Parliament TV | Parliament Today | News Video | Crime | Employers | Housing | Immigration | Legal | Local Govt. | Maori | Welfare | Unions | Youth | Search

 


WINZ staff interfere in treatment plans of beneficiaries

20 October 2013

Unqualified WINZ staff interfere in treatment plans of beneficiaries

Graham Howell, spokesperson for the Benefit Rights Service expresses concern at the interference by unqualified Work and Income staff in treatment plans of those on benefits and low incomes.

Work ands Income use Regional Health Advisors (RHA) or Regional Disability Advisors (RDA) to tell case managers to exclude items from the “Disability Allowance”. The Disability Allowance is intended to reimburse treatment costs if the person or their children has on-going health issues likely to last six-months or more. These RDA or RHA staff often have no formal medical qualifications, and even those that do have not been employed in a medical capacity for years – yet they are saying to case managers, “do not include” this item or that item when the person’s doctor says it necessary for ensuring their well-being.

The treatment can be for activities such as aqua-jogging for people with diabetes, prescription items that are do not have the full Pharmac subsidy or additional heating in the home. The person needing the DA often has to get their GP to write annual letters to Pharmac to get Pharmac saying the medicine is still not fully subsidised when this is public information and that the GP believes generic medicines are causing negative side-effects for their patient.

This behaviour directly impacts on treatment plans that are discussed between the GP and their patients. Beneficiaries are often forced to go without prescribed medicines and then, they or their children end up in hospital.

The Social Security Act is, however, designed to protect these RDA and RHA people from being taken to the Health and Disabilities Commissioner because legally they only make “recommendations”. But almost no case manager is prepared to go against their “recommendation”.

Beneficiaries in turn are not aware of their rights and because of the way they feel disempowered when at Work and Income, they simply take what is dished out to them.

The consequences for the country are untreated health issues and people going to the Emergency Department and being admitted into hospital at much greater expense.

The whole process sucks. People, on whatever income, need to be able to access the treatment prescribed by their doctor.

If we have to have the RDA and RHA these “advisor” need to facilitate people getting better, not make things worse.

ENDS

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Patience: Drive Safe

Be patient before passing is the AA's message for drivers this Labour weekend.

"People taking crazy risks to get past other vehicles is one of the most dangerous things on the road,” says AA spokesperson Dylan Thomsen.

“The weather is looking good for the long weekend so the roads will be busy. Unfortunately, that also increases the chances of people getting frustrated and trying a risky passing manoeuvre. When they get past, there will probably be more traffic up ahead anyway so it won’t get people there faster.” More>>

 
 

Parliament Today:

Employment Relations Bill: Govt Strains To Get Tea Break Law Through

The Government has been left with egg on its face - failing to get its much-vaunted, but hugely unpopular, meal break law passed in the first week of its new term, Labour spokesperson on Labour Issues Andrew Little says. More>>

ALSO:

Guns: Police Association Call To Arm Police Full Time

"The new minister gave his view, that Police do not need to be armed, while standing on the forecourt of parliament. The dark irony was that the interview followed immediately after breaking news of a gunman running amok in the Canadian parliament in Ottawa..." More>>

ALSO:

Gordon Campbell: On The Tokenism Of New Zealand's Role Against Islamic State

Our contribution against IS will be to send SAS forces to train the Iraqis? That’s like offering trainers to General Custer just as the 7th cavalry reached the Little Big Horn. More>>

ALSO:

Scoop Business: Shell And Todd Caught Drilling Without Approval

Multi-national oil company Shell’s New Zealand arm and local energy giant Todd Energy have breached the new law governing New Zealand’s Exclusive Economic Zone, the Environmental Protection Authority says in an Oct. 10 document released by the Green Party. More>>

ALSO:

Gordon Campbell: On Pharmac, Gough Whitlam And Sleater-Kinney

We’re not at the outset of these negotiations. The outset was six years ago, and negotiators were hoping to have some sort of ‘framework’ deal finished in time for the APEC meeting in a few weeks’ time. These ‘extreme’ positions are what we’ve reached near the intended end of the negotiations… More>>

ALSO:

PM Of Many Hats: Questions, No Answers On Whale Oil

Dr RUSSEL NORMAN (Co-Leader – Green) to the Prime Minister: How many times since November 2008 has he spoken with blogger Cameron Slater on the phone and how many times, if any, has he texted him?
Rt Hon JOHN KEY (Prime Minister): None in my capacity as Prime Minister. More>>

ALSO:

Aussie Investigation Dropped: Call On Minister McCully To Pursue The Case Of Balibo Five

West Papua Action is deeply concerned at the lack of any clear outcome from the Australian Federal Police inquiry into the 1975 deaths of the ‘Balibo Five’ including NZ journalist Gary Cunningham. More>>

ALSO:

'Feed The Kids' Bill: Metiria Turei To Lead Fight On Feeding Hungry Children

Green Party Co-leader Metiria Turei is urging all political parties to support the Feed the Kids Bill which she inherited today from Mana leader Hone Harawira. More>>

ALSO:

Parliament Today: State Opening Of Parliament

The House sat at 10.30am on Tuesday before MPs were summoned to hear the Speech from the Throne in the Legislative Council Chamber. More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
Politics
Search Scoop  
 
 
Powered by Vodafone
NZ independent news