Gordon Campbell | Parliament TV | Parliament Today | News Video | Crime | Employers | Housing | Immigration | Legal | Local Govt. | Maori | Welfare | Unions | Youth | Search

 


WINZ staff interfere in treatment plans of beneficiaries

20 October 2013

Unqualified WINZ staff interfere in treatment plans of beneficiaries

Graham Howell, spokesperson for the Benefit Rights Service expresses concern at the interference by unqualified Work and Income staff in treatment plans of those on benefits and low incomes.

Work ands Income use Regional Health Advisors (RHA) or Regional Disability Advisors (RDA) to tell case managers to exclude items from the “Disability Allowance”. The Disability Allowance is intended to reimburse treatment costs if the person or their children has on-going health issues likely to last six-months or more. These RDA or RHA staff often have no formal medical qualifications, and even those that do have not been employed in a medical capacity for years – yet they are saying to case managers, “do not include” this item or that item when the person’s doctor says it necessary for ensuring their well-being.

The treatment can be for activities such as aqua-jogging for people with diabetes, prescription items that are do not have the full Pharmac subsidy or additional heating in the home. The person needing the DA often has to get their GP to write annual letters to Pharmac to get Pharmac saying the medicine is still not fully subsidised when this is public information and that the GP believes generic medicines are causing negative side-effects for their patient.

This behaviour directly impacts on treatment plans that are discussed between the GP and their patients. Beneficiaries are often forced to go without prescribed medicines and then, they or their children end up in hospital.

The Social Security Act is, however, designed to protect these RDA and RHA people from being taken to the Health and Disabilities Commissioner because legally they only make “recommendations”. But almost no case manager is prepared to go against their “recommendation”.

Beneficiaries in turn are not aware of their rights and because of the way they feel disempowered when at Work and Income, they simply take what is dished out to them.

The consequences for the country are untreated health issues and people going to the Emergency Department and being admitted into hospital at much greater expense.

The whole process sucks. People, on whatever income, need to be able to access the treatment prescribed by their doctor.

If we have to have the RDA and RHA these “advisor” need to facilitate people getting better, not make things worse.

ENDS

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Half Empty: Dairy Prices Drop To Lowest Since August 2009

Dairy product prices fell to the lowest level in more than five years in the latest GlobalDairyTrade auction, led by declines in butter milk powder and whole milk powder.

”Stocks of dairy commodities are building across the globe due to Russia’s current ban on importing dairy products from many Western nations, and a lack of urgency from Chinese buyers, while at the same time global milk supplies are expanding,” AgriHQ dairy analyst Susan Kilsby said in a note. More>>

 

Slippage: NZ Universities Still In Top 3% Globally

This year the University of Auckland ranked 175 (down from 164 last year); the University of Otago ranked 251-275th (down from 226-250), both Victoria University of Wellington and the University of Canterbury held their ranks (at 276-300thand 301-350 respectively), while the University of Waikato dropped from 301-350 to 351-400. More>>

ALSO:

Gordon Campbell:
On The Last Rites For The TPP

The Trans Pacific Partnership trade deal is one of those litmus issues that has always had more to do with one’s place on the political spectrum than with any imminent reality... For the TPP’s friends and foes alike though, the end now seems nigh. More>>

Gordon Campbell: On The Farcical Elevation Of David Seymour

With the election won, it’s time to find jobs for the boy. David Seymour is the Act Party’s latest scrounger to be rewarded by the National Party, and not only with a seat in Parliament. More>>

ALSO:

As Key Mulls Joining ISIS Fighting: McCully Speech To UN Backs Security Council Bid

It is an honour to address you today on behalf of the Prime Minister and Government of New Zealand. Our General Election took place last week - our Prime Minister Rt Hon John Key is engaged in forming a government and that is why he is unable to be here in New York... More>>

ALSO:

Labour: Cunliffe Triggers Party Wide Leadership Contest

David Cunliffe has resigned as Labour Leader, but says he will seek re-election... If there is any contest the election will have to go through a process involving the party membership and union affiliates. More>>

ALSO:

Flyover Appeal: Progress And Certainty, Or Confusion And More Delays?

Lindsay Shelton: The Transport Agency, embarrassed by the rejection of its flyover alongside the Basin Reserve, says it’s appealing because the decision could “constrain progress.” Yet for most clear-sighted Wellingtonians a 300-metre-long concrete structure above Kent and Cambridge Terraces would in no way be seen as progress… More>>

ALSO:

Gordon Campbell: On Cunliffe’s Last Stand

Right now, embattled Labour leader David Cunliffe has three options. None of them are particularly attractive for him personally, or for the Labour Party... More>>

ALSO:

Key Seeking 'New Ideas': Look To Children’s Commissioner On Poverty - Greens

John Key should not reinvent the wheel when it comes to ideas for tackling child poverty, and instead look to the recommendations of the Children’s Commissioner’s Expert Group on Child Poverty, Green Party co-leader Metiria Turei says. More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
Politics
Search Scoop  
 
 
Powered by Vodafone
NZ independent news