Gordon Campbell | Parliament TV | Parliament Today | News Video | Crime | Employers | Housing | Immigration | Legal | Local Govt. | Maori | Welfare | Unions | Youth | Search

 


Commission issues penny-auction website warning - 'DealSave'

Commission issues penny-auction website warning - 'DealSave'


The Commerce Commission is warning consumers to be aware of the penny-auction website ‘DealSave’ (www.mydealsave.com), as it has concerns about the site which runs auctions for electronic items such as cameras, tablets, phones and televisions.

Consumers are being drawn to the DealSave website primarily through advertisements on Facebook. In order to participate in auctions DealSave requires users to purchase packages costing between $129 and $499, entitling buyers to ‘bid’ on penny-auctions for electronic items with very low or no reserves.

“Recently we have received a number of complaints about DealSave. Almost all those who have expressed concerns to the Commission have found that their credit cards have been charged even though they have not bid on anything,” said Consumer Manager Stuart Wallace.

Mr Wallace said, “While the website states that registration is free, users are encouraged to enter their credit card details as part of the registration process. Users who have done so have reported being charged up to $370 even though they have not made a bid. When they have queried it with DealSave they have been told they have made a purchase and no refunds will be given.”

“At first glance consumers may think DealSave is a New Zealand based website as it has a New Zealand contact address and a New Zealand flag and dollar currency sign. However, our enquiries show that the website appears to be hosted overseas. The company behind the website also appears to be based offshore and has no connection with its advertised New Zealand address,” said Mr Wallace.

“Because this company appears to be based overseas, the Commission’s ability to take effective action is constrained. We therefore think it is important to warn consumers so they can make a well-informed decision on whether to participate in these auctions,” said Mr Wallace

Anyone who has used the DealSave site and believes they have an unauthorised charge on their credit card should contact their bank or credit card company in the first instance. Depending on the individual situation the bank or credit card company may be able to refund charges that have been improperly incurred.

Ends

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

 

PARLIAMENT TODAY:

Labour: New Figures Show Speculators Rampant

New figures released by the Reserve Bank show there’s been an explosion in mortgage lending with most of the growth going to property investors, Labour’s Housing spokesperson Phil Twyford says. More>>

ALSO:

False Official Information Response: English's Apology Accepted

Finance Minister Bill English is being thanked for his apology to New Zealand First Leader and Member of Parliament for Northland Rt Hon Winston Peters... Mr English says his staff and the Treasury have searched again, and they found the document that they denied having. More>>

ALSO:

Midwives On Pay Equity: Historic Bill Of Rights Case For High Court

“We have been left with no choice.” That from Karen Guilliland, the Chief Executive of the New Zealand College of Midwives, as the organisation prepares to file a pay parity discrimination case on the basis of gender under the NZ Bill of Rights Act in the High Court. More>>

ALSO:

Gordon Campbell: On The Children’s Commission Report On CYF

Accusing the overworked and underfunded staff at Child, Youth and Family of a “dump and run culture of neglect” is the kind of luxury that a Children’s Commissioner can afford to indulge in from his own comfy perch in the bureaucracy. More>>

ALSO:

Mt Eden Prison: Serco Inquiry Extended

A two month delay to the Government investigation into prison fight clubs shows the extent of problems within the Serco circus, says Labour’s Corrections spokesperson Kelvin Davis. More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
 
Politics
Search Scoop  
 
 
Powered by Vodafone
NZ independent news