Gordon Campbell | Parliament TV | Parliament Today | News Video | Crime | Employers | Housing | Immigration | Legal | Local Govt. | Maori | Welfare | Unions | Youth | Search

 


Commission encourages New Zealanders to know their rights

Commission encourages New Zealanders to know their rights

On the day of significant changes to consumer law coming into effect, the Commerce Commission is encouraging New Zealanders to make sure they know their consumer rights.

“The way we shop has changed a lot in the last 30 years, and so have the products and services we’re buying. And now, the laws that protect consumers have now been updated to reflect these changes. For example by ensuring that when you make a purchase in an online auction from a trader, you get the same protections as you do when you buy from a physical store,” said Kate Morrison, Competition General Manager.

Some of the key changes for consumers that come into effect today are:

• Online traders must declare they are in trade to ensure consumers are aware of their rights under the Consumer Guarantees Act and the Fair Trading Act.
• Retailers must compare the benefits of extended warranties with protections consumers already have under the Consumer Guarantees Act.
• Consumers have new cancellation rights when they buy something as a result of a door-to-door or telemarketing sale.

“The Commission has also been given more powers to protect consumers. These new enforcement powers will allow us to carry out investigations faster and more effectively. For example, there are new requirements from traders about substantiation. This means from today it will be illegal for businesses to make claims that they can’t back up. This will make a real difference in our ability to address deceptive and misleading conduct,” said Ms Morrison.

“We encourage New Zealanders to find out about their rights before they make a purchase rather than waiting until they have a problem. If you do find you have a problem with a good or service, or are concerned that you may have been misled you should keep your receipt and go back to the trader and try to resolve it with them first,” said Ms Morrison.

“If that doesn’t work you can contact the Commerce Commission, take a case to the Disputes Tribunal or get some advice from the local Citizens Advice Bureau or Community Law Centre.”

New Zealanders can find out about their consumers rights and the changes to the law that take effect today atwww.knowyourrights.co.nz

ends

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Scoop Business: Auckland Convention Centre Cost Jumps By A Fifth

SkyCity Entertainment Group, the casino and hotel operator, is in talks with the government on how to fund the increased cost of as much as $130 million to build an international convention centre in downtown Auckland, with further gambling concessions ruled out.

The Auckland-based company has increased its estimate to build the centre to between $470 million and $530 million as the construction boom across the country drives up building costs and design changes add to the bill, it said in a statement. The casino operator had previously estimated the centre would cost $402 million, which it had agreed to cover in return for extensions to its Auckland gaming licence.

The company today lodged its application for a resource consent. More>>

 

Parliament Adjourns:

Greens: CAA Airport Door Report Conflicts With Brownlee’s Claims

The heavily redacted report into the incident shows conflicting versions of events as told by Gerry Brownlee and the Christchurch airport security staff. The report disputes Brownlee’s claim that he was allowed through, and states that he instead pushed his way through. More>>

ALSO:

TAIC: Final Report On Grounding Of MV Rena

Factors that directly contributed to the grounding included the crew:
- not following standard good practice for planning and executing the voyage
- not following standard good practice for navigation watchkeeping
- not following standard good practice when taking over control of the ship. More>>

ALSO:

Gordon Campbell:
On The Pakistan Schoolchildren Killings

The slaughter of the children in Pakistan is incomprehensibly awful. On the side, it has thrown a spotlight onto something that’s become a pop cultural meme. Fans of the Homeland TV series will be well aware of the collusion between sections of the Pakistan military/security establishment on one hand and sections of the Taliban of the other… More>>

ALSO:

Werewolf Satire:
The Politician’s Song

am a perfect picture of the modern politic-i-an:
I don’t precisely have a plan so much as an ambition;
‘Say what will sound most pleasant to the public’ is my main dictum:
And when in doubt attack someone who already is a victim More>>

ALSO:

Flight: Review Into Phillip Smith’s Escape Submitted To Government

The review follows an earlier operational review by the Department of Corrections and interim measures put in place by the Department shortly after prisoner Smith’s escape, and will inform the Government Inquiry currently underway. More>>

ALSO:

Intelligence: Inspector-General Accepts Apology For Leak Of Report

The Inspector-General of Intelligence and Security, Cheryl Gwyn, has accepted an unreserved apology from Hon Phil Goff MP for disclosing some of the contents of her recent Report into the Release of Information by the NZSIS in July and August 2011 to media prior to its publication. The Inspector-General will not take the matter any further. More>>

ALSO:

Drink: Alcohol Advertising Report Released

The report of the Ministerial Forum on Alcohol Advertising and Sponsorship has been released today, with Ministers noting that further work will be required on the feasibility and impact of the proposals. More>>

ALSO:

Other Report:

Leaked Cabinet Papers: Treasury Calls For Health Cuts

Leaked Cabinet papers that show that Government has been advised to cut the health budget by around $200 million is ringing alarm bells throughout the nursing and midwifery community. More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
Politics
Search Scoop  
 
 
Powered by Vodafone
NZ independent news