Gordon Campbell | Parliament TV | Parliament Today | News Video | Crime | Employers | Housing | Immigration | Legal | Local Govt. | Maori | Welfare | Unions | Youth | Search

 


Commission encourages New Zealanders to know their rights

Commission encourages New Zealanders to know their rights

On the day of significant changes to consumer law coming into effect, the Commerce Commission is encouraging New Zealanders to make sure they know their consumer rights.

“The way we shop has changed a lot in the last 30 years, and so have the products and services we’re buying. And now, the laws that protect consumers have now been updated to reflect these changes. For example by ensuring that when you make a purchase in an online auction from a trader, you get the same protections as you do when you buy from a physical store,” said Kate Morrison, Competition General Manager.

Some of the key changes for consumers that come into effect today are:

• Online traders must declare they are in trade to ensure consumers are aware of their rights under the Consumer Guarantees Act and the Fair Trading Act.
• Retailers must compare the benefits of extended warranties with protections consumers already have under the Consumer Guarantees Act.
• Consumers have new cancellation rights when they buy something as a result of a door-to-door or telemarketing sale.

“The Commission has also been given more powers to protect consumers. These new enforcement powers will allow us to carry out investigations faster and more effectively. For example, there are new requirements from traders about substantiation. This means from today it will be illegal for businesses to make claims that they can’t back up. This will make a real difference in our ability to address deceptive and misleading conduct,” said Ms Morrison.

“We encourage New Zealanders to find out about their rights before they make a purchase rather than waiting until they have a problem. If you do find you have a problem with a good or service, or are concerned that you may have been misled you should keep your receipt and go back to the trader and try to resolve it with them first,” said Ms Morrison.

“If that doesn’t work you can contact the Commerce Commission, take a case to the Disputes Tribunal or get some advice from the local Citizens Advice Bureau or Community Law Centre.”

New Zealanders can find out about their consumers rights and the changes to the law that take effect today atwww.knowyourrights.co.nz

ends

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Gordon Campbell:
On The Last Rites For The TPP

The Trans Pacific Partnership trade deal is one of those litmus issues that has always had more to do with one’s place on the political spectrum than with any imminent reality.

To date, the Greens have opposed (a) a wide range of the leaked content of the TPP (b) the secretive way it has been negotiated and (c) the undemocratic way in which any final document would be ratified. Labour has shared some of those concerns, but while remaining generally supportive of the deal itself.

National has, for its part, been very enthusiastic about the TPP, while still giving assurances about Pharmac being protected... For the TPP’s friends and foes alike though, the end now seems nigh. More>>

 
 

Gordon Campbell: On The Farcical Elevation Of David Seymour

With the election won, it’s time to find jobs for the boy. David Seymour is the Act Party’s latest scrounger to be rewarded by the National Party, and not only with a seat in Parliament. More>>

ALSO:

As Key Mulls Joining ISIS Fighting: McCully Speech To UN Backs Security Council Bid

It is an honour to address you today on behalf of the Prime Minister and Government of New Zealand. Our General Election took place last week - our Prime Minister Rt Hon John Key is engaged in forming a government and that is why he is unable to be here in New York... More>>

ALSO:

Labour: Cunliffe Triggers Party Wide Leadership Contest

David Cunliffe has resigned as Labour Leader, but says he will seek re-election... If there is any contest the election will have to go through a process involving the party membership and union affiliates. More>>

ALSO:

Flyover Appeal: Progress And Certainty, Or Confusion And More Delays?

Lindsay Shelton: The Transport Agency, embarrassed by the rejection of its flyover alongside the Basin Reserve, says it’s appealing because the decision could “constrain progress.” Yet for most clear-sighted Wellingtonians a 300-metre-long concrete structure above Kent and Cambridge Terraces would in no way be seen as progress… More>>

ALSO:

Gordon Campbell: On Cunliffe’s Last Stand

Right now, embattled Labour leader David Cunliffe has three options. None of them are particularly attractive for him personally, or for the Labour Party... More>>

ALSO:

Key Seeking 'New Ideas': Look To Children’s Commissioner On Poverty - Greens

John Key should not reinvent the wheel when it comes to ideas for tackling child poverty, and instead look to the recommendations of the Children’s Commissioner’s Expert Group on Child Poverty, Green Party co-leader Metiria Turei says. More>>

ALSO:

'Safe To Re-Enter' - OIA Docs: Safety Is Absolute Priority At Pike River Mine

“We understand that the time it is taking to complete our evaluation of the risks is frustrating for the family members and we are trying to complete this work as quickly as we can,” Ms Dunphy says. “It is Solid Energy’s responsibility to make this decision and we will do so, once we have all the information required to make a fully-informed decision.” More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
More RSS  RSS
 
 
 
 
Politics
Search Scoop  
 
 
Powered by Vodafone
NZ independent news