Gordon Campbell | Parliament TV | Parliament Today | News Video | Crime | Employers | Housing | Immigration | Legal | Local Govt. | Maori | Welfare | Unions | Youth | Search


Learning from examples

Auditor-General’s report, Digital access to information and services: Learning from examples

The Auditor-General’s report Digital access to information and services: Learning from examples was presented to the House of Representatives today.

In this report, we look at how three public sector entities are making information and services available through their websites and/or mobile applications:

• the National Library’s digital collections and services;
• Greater Wellington Regional Council’s real-time information system for passengers; and
• Quotable Value Limited’s QV homeguide app.

We found good examples of information and services being made available to New Zealanders digitally. These examples had resulted in increased access to services and improved services to more people, and improved public perceptions about the reliability of services.

Our report contains lessons for other public entities to consider when making their information and services digitally available. These include understanding the complexities and challenges of digitising information; learning about how people use and reuse information; anticipating future needs by identifying emerging technologies and customer expectations; and making digital information available to third parties where appropriate as there are further benefits to be gained from doing so.

We’ve also published a blog post about this report, and an epub and two-page summary of this report are also available.


© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines

National Terrorism Threat Level Moves To Medium
Medium is defined as a terrorist attack is assessed as feasible and could well occur. The new level remains higher than it was before the 15 March terrorist attack when the threat level was low. More>>


Environment Aotearoa 2019: Report Warns Environment In Serious Trouble

The report is jointly produced by the Ministry for the Environment and Statistics New Zealand, and is a follow on from the last report in 2015.

The report says the way New Zealanders live and make a living is having a serious impact on the environment, and the benefits New Zealanders get from being in nature, though not measured or quantified, could be lost. More>>


Gordon Campbell: On Scrapping The Capital Gains Tax

As PM Jacinda Arden said yesterday, there was no point in Labour bringing a proposal into the House that it didn’t have the votes to get passed. Looking back, maybe she always felt this outcome to be inevitable... More>>


City Rail Link: Billion Dollar Cost Rise (And Preferred Bidder)

The revised cost envelope for completing the entire Auckland City Rail Link project now totals $4.419 billion. The revised cost has yet to be endorsed by the project’s sponsors (the Crown and Auckland Council). More>>


Meth Scare: Debt Write-Off For HNZ Meth Testing Evictions

People living in Housing New Zealand (HNZ) properties who were wrongly evicted because of flawed methamphetamine contamination policies will have their related debts with the Ministry of Social Development (MSD) written off. More>>


RNZ Report: Fears Grow For NZ Nurse Kidnapped In Syria

A New Zealand nurse working for the Red Cross was captured by Islamic State (IS) in Syria more than five years ago, and there are now public pleas for any information that could help bring her home. More>>


Streets Blocked In London: Climate 'Extinction Rebellion' Reaches Aotearoa

Across the world, thousands of people are taking part in a rebellion to avert climate, ecological and human catastrophe. This begins in Aotearoa New Zealand today. More>>





InfoPages News Channels